Hotel dekat Perpustakaan Memorial Sterling di Universitas Yale

"前台服务非常友善"

"-"

"The staff was great but this property was last updated probably 30 years ago. It is really really old. We were having something to eat at the roffotop bar and the ceiling started leaking water out of three light fixtures and flooding the bar area."

"Hotel staff was very friendly and helpful from beginning to end. We stayed for 9 days and our room was serviced almost everyday without us asking. Breakfast was great and the staff even held our luggage after check out until our flight time. I would definitely stay here again."

"Check-in was terrible!Staff assigned a room on the 4th floor without elevator functional"

"It is truly a clean establishment; nevertheless, with the exception of Amanda who checked us out, all three (3) black... I reiterate...all three (3) black concierge attendants who were there during our stay were totally absent in line of "COURTESY" particularly " SHARON" the one who checked us in. She insisted that "I got an accessible room." I said no and why would I? Are we handicap? I couldn't afford to argue with her....so I said...no problem. No smile, no courtesy whatsoever...I understood...

"We appreciated that our guests were welcomed to use the pool with our family . Very kind indeed! I offered to purchase or pay for my niece and nephew to be allowed to swim with my son and the staff respectfully declined- welcoming all the kids . Thank you ."

"The hotel Upgraded my son and his wife to a one bedroom suite. That was a nice surprise. Room was clean but upholstery needs cleaning."

"Room was extremely spacious. Our room was handicapped accessible and although we did not need it, I have worked with special needs and could tell it would be very easy for a wheelchair to maneuver the room."

"This motel has no housekeeping services. Minimal towels were supplied, 2 washcloths and towels are expected to last for the entire stay. I had booked for a week. Although I was told, that if I needed anything to call the front desk and the requested items would be supplied. I had to call the front desk for washcloths, towels, and to have the trash emptied. The bathroom sink was also clogged and bathtub dirty. The man that responded, didn’t identify himself, was a proficient liar, arrogant,...