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"Staff members were very helpful and professional "

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"Lovely hotel, c"

"Room was good (unfortunately our request for a higher floor room couldn’t be met, but we were looked after with a bottle of nice Shiraz to celebrate our anniversary); staff were always friendly & accomodating; doesn’t have a pool, but the bar areas are both lovely, especially the rooftop; fantastic position - close to the city for shopping & the excellent public transport."

"Staff were good "

"Staff very attentive when we had a personal minor emer"

"This hotel was lovely. We got a free room upgrade which provided us with more space. Room had everything we needed "

"Clean room, great to have 24hr reception and snack bar downstairs. Parking underground with hotel lift access. Good selection of food at breakfast buffet "

"Upon arrival, staff were very friendly, I was able to check in early which was fantastic. I was placed in a quiet room away from the lifts and stairs which was great. The facilities in the kitchen were adequate and the fridge had a freezer as well. The bathroom was dated and showed signs of damage, the shower over the bath is not ideal however, I was aware of that before staying there. My room had a small window with curtains that were mostly Blockout. There was a lack of lighting over the kitchen area however that wasn’t an issue. Breakfast was an additional cost and was adequate however some more fruit options and pastries would be better. The obligatory bacon and eggs, grilled tomatoes and baked beans were on offer as well as hashbrowns. My bed was very comfortable, my room was quiet even though I was there over New Year’s and I was expecting a disastrous air-conditioning, given the many negative reviews about the air-conditioning in this accommodation, however my room had a brand-new system and it was great."