Search Hotels Near Pets Own Place, Hendersonville

"Some staff very good such as house keepers and desk staff at check out - others (like at check in)treated us like an irritant to be tolerated rather than a valued guest. Facility was very good overall - clean and good beds."

"Very clean and comfortable. Smelled fresh too. Delicious breakfast with lots of options. "

"I stay here a couple of times a month and have never had any issues. "

"Clean room and towels everyday"

"I left a box floor fan when we checked out and didn't realize it until we got home. I called the hotel and told the front desk about the fan. She said she would check the room and call me back. I waited an hour and she never called me back. When i called back and asked about it she said it was not there. Of course it wasn't there because house keeping probably already cleaned the room. So something happened to my fan. It was only a 30 dollar fan but thats not the point. Someone got my fan that works there and didn't turn it in. So because of that we will not return to this location. Thank you for your time. Sincerely Michael Harkey. PS. We stayed in room 106 for 4 nights from 3/12/25 thru. 3/16/25."

"Pleasantly surprised that a full cook-to-order breakfast was included in the cost of the room. (Was not mentioned on the website that I found). Walkability to downtown was a huge plus! Enjoyed our stay!"

"From the photos on Expedia we were excited for our stay at the Inn. Upon our arrival, there was no parking where we had been instructed to park and only street parking was available. Check in was fine. When we walked into our room we discovered it not to be as pictured on Expedia. It wasn’t even the same bed as pictured and we really should have questioned why the bathroom photo only showed the top of the shower door. The street noise coming into the room was very loud. I sat down on the bed to see if it was at least comfortable and it too creaked loud enough to wake the dead. For a light sleeper this was never going to work. I looked around the room, compared it to the picture on line and realized that we were fooled by a very enhanced photo. We knew we were not going to be comfortable enough to stay in this room, even if we did sleep a little there was no way I’d use the shower. We notified them we were leaving. They did offer us two other rooms that looked more like what we had seen on line. Still being upset by the deception we decided to move on. We did request a refund based on the deception even though their site says “no refund” we thought they might do the right thing knowing the room does not look like the photo they gave to Expedia but unfortunately they did not. I have no idea how they have achieved an “Excellent” rating. "

"I didn't even go to the room the staff was extremely rude "

"Very clean"