Hotel dekat Phillips Park Zoo

"Breakfast was a good and included a variety of options."

"Older place. Felt ok. Quite a bit of hair left in bathroom. Had to give the place a good wipe down with Clorox wipes before we felt comfortable. Breakfast was good."

"I believe the girl I spoke with was new. Either busy or just didn't care. We were attending a visitation. I asked if our driving time got us there before 3:00 could we check in. Abruptly she said '40.00' You have got to be kidding. The Manager told me this morning we could check in an hour early at no charge! We went on to the visitation at 2:00, left early, arrived back at the Hotel at 3:15. She told us the rooms are first come first serve. When we got there, there was no parking. How does a...

"Great breakfast choices. Staff friendly and attentive. Parking felt safe and spot always available. Thank you."

"I just had oatmeal and coffee and all was good. "

"Bed was comfy & room was clean, but the bathroom could have been cleaned a little better. Staff were nice, just not as welcoming as I would’ve hoped. Breakfast wasn’t the best here, however it wasn’t the worst I’ve ever had. Overall, the stay went well & I would recommend."

"Everything was perfect until before check out. It was not even time to check out when the hotel blocked all my keys. I had to go to front desk 4-5 times and yet they could not help me in my room to get my stuff. Very inconvenient and annoying "

"Nice staff, awesome breakfast, clean room"

"It is a ok property so upgrades is needed .but rooms are not bad.beds could be better."

"The room was dirty and smelled bad. I leftI was not able to stay. It was disgusting. "

"One of the most comfortable beds I have slept on in recent memory, and a fabulously deep soaking tub. Even though I booked last minute, check-in was friendly and effortless. A short walk from the parking garage to the building but the route is covered so would have been no problem if the weather was bad, Parking is secure/covered and included in your booking price. Just don’t forget which floor you parked on, or that the highest the garage elevator goes is 5. Plenty of food options onsite...

"There was mold on the wall next to the ac unit "

"The carpets were pretty filthy in the hallways. Bathroom in our room was old and stained. Curtains in our room were stained. Not a great visual from the first floor up. I will not book here again"

"Rude very rude desk person ignored my questions. Bathroom was nasty. Toilet seat had dried poop on it and under the lid. Would of canceled after the first interaction with him but already made the reservation that day. No cancelation could be made. It was sad that the desk guy was so rude. Im thinking it was because I wasnt hindu. Group of people there in the lobby I was the only non hindu. Rudeness like that shouldnt be tolerated. Just because you own the business doesn't mean you can treat...

"Clean room, friendly staffs "

"OK for a one night stay… Bed was comfortable and the room was clean….hooks and additional lighting needed"

"Parking was easy. The hotel is in the middle of town; close to many restaurants, bars, and the riverwalk is right there. The beds are super comfy."

"The room was great, the facility was great, breakfast was good for a continental breakfast, kitchen was stocked well, the PM guest attendant(at the front desk) was wonderful. BUUUUTTTT, as other reviewers have stated, they DO not clean your room during your stay. When we checked in, we were asked if wanted every other day service, since we were staying for a bit. We confirmed that's indeed what we would like. I even confirmed the morning of, that our room would be serviced. Because I read the...

"My stay with Hampton Inn in Naperville was wonderful. The front desk helped me so much because I did not have a reservation as previously thought. Unfortunately my reservation was at Holiday Inn but I was unaware of it because no confirmation email was sent . Hampton Inn only had one room available but I was so thankful to get that room by being a Honor member . The location was great because everything was in walking distance for the great food and shopping. Thank you, Hampton Inn for having my...