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Juliana Hotel Phnom Penh

4.5 star property
Travelers find tranquility in the garden or relaxation with a massage at this Sen Sok hotel, where connectivity meets on-site dining convenience

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Juliana Hotel Phnom Penh offers a peaceful retreat in Sen Sok with a garden, spa tub, sauna, and Thai massages. Enjoy meals at two on-site restaurants and stay connected with free in-room WiFi. The hotel also features a gym and conference facilities.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Juliana Hotel Phnom Penh have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Juliana Hotel Phnom Penh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Juliana Hotel Phnom Penh?

Self-parking is available for a fee. Limited spots are available.

What time is check-in at Juliana Hotel Phnom Penh?

Check-in start time: 2:00 PM; check-in end time: 5:00 AM.

What time is check-out at Juliana Hotel Phnom Penh?

Checkout is at noon.

Does Juliana Hotel Phnom Penh provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25 per vehicle applies.

Where is Juliana Hotel Phnom Penh located?

Located in Sen Sok, this luxury hotel is within 2 miles (3 km) of Royal University of Phnom Penh, Monireth Boulevard and TK Avenue Mall. City Mall and Olympic Stadium are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

6.2

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 20 out of 114 reviews
Rating 8 - Good. 54 out of 114 reviews
Rating 6 - Okay. 31 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 3 out of 114 reviews

Reviews

Verified

8/10 Good

Verified traveller

Juliana hotel

It was ok
Stayed 1 night in Dec 2019
Verified

6/10 Okay

JIN HEE

Disliked: Cleanliness, property conditions & facilities

위치는 굿, 시설은 소소

사람들과 약속을 잡기엔 좋았습니다. 어디서든 접근성이 좋아서 호텔로 와주세요~ 라고 말하기 편했습니다. 그 외 조식도 맘에 안들었고... 여러가지 시설 낙후 등 생각보다 별로였습니다.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

:)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.................................................................................................................................................................................................................. :)
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

プールもあって丁度よいホテルです

朝食のクイティウが綺麗で食べやすい メニュー数が減った気もする
Stayed 1 night in Sep 2019
Verified

8/10 Good

Chun Hong

Liked: Cleanliness, staff & service

Rustic setting amidst the bustle of the city

Had a resort-like experience. Good value for the budget-conscious. Major eateries and tourist spots all within reach. Variety of food can be improved.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

It's still good.

The breakfast is worse than before, but the service is still good and clean. I am generally satisfied.
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Quiet for the most pArt as it was low season. Older hotel with issues with brown water coming from faucets, old electronics, our phone did not work, the rooms not facing the pool are very dark. Pool is somewhat clean, the breakfast area is very simple, mostly Asian food.
Stayed 10 nights in Dec 2018
Verified

8/10 Good

Thomas

Das Hotel liegt zwar abseits vom Touristen Hotspot Riverside ist aber gut ausgestattet. Pool ist auch zum schwimmen gut geeignet. Personal sehr freundlich. Zimmer sauber und groß genug. Frühstück mit lokalen und westlichen Speisen. Gute Ausstattung der Seminarräume.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Phil

Liked: Cleanliness, staff & service, room comfort

Decent hotel for price

The hotel has a good size pool, the Wi-Fi is good, the breakfast decent, the rooms a good size. The hotel has seen better days but for the price, I can't complain.
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

事実に反する記載

ネット環境劣悪。Wifi完備の意味が分からない。3回部屋を代えてやっとつながる環境に。上階はダメ。朝食は貧弱。ブッフェというにはほど遠い。事実に偽り有り。野菜はなかった。2度と泊まらないしその前にこの入りではホテル自体無くなってるかも。レストランの営業も半分ないし。
Stayed 4 nights in Jul 2018
Verified

8/10 Good

Donato

Liked: Staff & service, property conditions & facilities, room comfort
Bellissimo albergo. Stanze spaziose e confortevoli. Personale super presente ed efficiente, gentile e cortese, pronto a soddisfare ogni tua esigenza. Ottimo ristorante con splendido buffet serale anche se un po' costoso. La prima colazione non è di quelle che ti lasciano senza fiato, ma è sempre a livello molto alto. Purtroppo c'è scarsa manutenzione e pulizia: l'acqua della piscina torbida;le porte delle camere, del ristorante, degli ingressi hanno macchie di unto che si vedono in controluce, le moquettes dei corridoi sono piene di polvere e emanano cattivo odore di polvere(andrebbero sostituite con pavimento in piastrelle o parquet molto più igienici); gli ascensori poco puliti e maleodoranti. Dappertutto scarsa manutenzione e pitturazione.Io comunque se torno a Phnom Penh torno in questo albergo la cui posizione è molto comoda ed è un ottimo hotel. Spero di trovare che siano stati fatti passi avanti nelle pulizie e nei lavori di manutenzione. La pulizia della piscina é una priorità.
Stayed 3 nights in May 2018
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities

同伴へのガードは甘い！

全体の評価は、3星ですがエアコンの音が非常に大きく、睡眠時に敏感な方には、絶対に進めません! 私の部屋の水周り,湯量、温度とも非常に快適でしたが、仲間に聞くと（4人）各部屋で差があり、部屋毎の差は非常に多いようです。 朝食は非常満足でした。
Stayed 3 nights in Mar 2018
Verified

6/10 Okay

Junichi

ホテルの場所が繁華街から少し離れているので、ショッピングや観光にはツクツクかタクシーが必要です。 しかし、離れている為、静かで過ごしやすい。
Stayed 4 nights in Feb 2018
Verified

6/10 Okay

Brenda

Disliked: Property conditions & facilities

Classic hotel with old rooms

The hotel looks classic on the outside, but the rooms are rather old.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Ju Hun

Liked: Cleanliness, staff & service, room comfort

Comfortable

Comfortable...
Stayed 1 night in Dec 2017
Verified

8/10 Good

asa

Liked: Staff & service, property conditions & facilities

プール側は静かなで親切でした

以前利用して、プールも部屋も良かったのでまた宿泊。 今回乳児を連れ行って大丈夫か心配してましたが、朝の騒がしさがなく朝食のクイティウも美味しかった。スタッフの皆さんも笑顔で接して頂きました。 シャワー以外特に良かったです
Stayed 4 nights in Dec 2017
Verified

8/10 Good

Sila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel in central Phnom Penh.

My first time at hotel, but sisters always stay here on previous trips. Good building presentation. Inside is good. Outside surrounding streets are not so clean. Pool is adequate: feel bigger than picture. Best about hotel is the Breakfast buffet (included in room price): food choice is great, can easily over-eat if not careful. The other best about hotel is the Dinner buffet $17: could not ask for anything more in terms of food choice. Again take care not to over-eat. People from outside hotel also come here for their dinner. Best value in town. Staff are among the best.
Stayed 2 nights in May 2017
Verified

6/10 Okay

MASAHIRO

Liked: Staff & service
Disliked: Property conditions & facilities

工事中でちょっと残念でした

何度か泊まっていて、まあ快適なのですが老朽化は進んでますね。また、今回レストランからプールサイドに出るドアを改装中のようで、少し騒音が気になるのと、いつも夕食ビュッフェ見かけるプールサイドでのバーベキューがなかったのは残念でした。
Stayed 1 night in May 2017
Verified

6/10 Okay

しょうちゃん

Liked: Cleanliness, room comfort

空港から比較的近い街中のホテル

2日の宿泊でしたが、お客が少なかったので静かで快適な滞在でした。 朝食バイキングの種類が豊富で良かった。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great value

Great food at affordable prices. Reception manager Mrs Him was wonderful - a real asset to the smooth running of front desk. Other staff very polite but limited English.
Verified

8/10 Good

たこじい

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中庭にプールがあるきれいなホテルです。日本語はダメでした｡ メモも使い､国内線のチケットも手配できました
Verified

8/10 Good

HUNG CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price is good for value, and the pool is very nice.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 추천할만한 호텔

직원들은 여전히 친절하고, 시설도 나쁘지 않습니다. 위치도 시내 여기저기 다니기 참 좋습니다.
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities

他のホテルを選ぶべき

部屋の説明には、洗濯機がある、と書いてありましたが、実際にはありません。嘘でした。騙されないでください。 ホテル周辺は、あまり、良い環境ではありません。日用品を買うにも、食事するにも、不便です。わざわざ、このホテルを選ぶ理由は、ありません。
Verified

10/10 Excellent

Geo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

魅力的なプール

プールが素敵なホテル。家具・お部屋も上品なつくりでした。ホテルの方の対応もスマートで、安心して宿泊することができました。夕方のディナーはプールサイドで行われ、地元の富裕層にも人気のようです。おすすめできるホテルだと思います。