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Ulasan untuk Orussey One Hotel & Apartment

3.5 out of 5
Orussey One Hotel & Apartment
No 14, St 111, Corner 198, Sangkat Boeung Prolit, Khan 7Makara, Phnom Penh

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 67 dari 174 ulasan" "
Penilaian 8 - Bagus. 59 dari 174 ulasan" "
Penilaian 6 - Cukup Baik. 38 dari 174 ulasan" "
Penilaian 4 - Buruk. 3 dari 174 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 174 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

7,8/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Channy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024

8/10 Bagus

Channy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Edward

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We enjoyed our stay!!
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Philip

Bepergian bersama teman
Disukai: Staf & layanan
This hotel was not up to the cleanliness I expected. There were a significant amount of bugs crawling around the bathroom. They were not cockroaches but some kind of beetle I had not seen before. The location was OK but not close enough walking distance to get to good restaurants or markets. I paid $50 a night for a larger room. It was OK but I don't think I will book this place again for my next trip in December.
Menginap 16 malam pada bulan Maret 2024

6/10 Cukup Baik

Tony

Tidak Disukai: Kebersihan, staf & layanan
I found mould in the bathroom from insufficient cleaning. Pool had tiles missing from bottom. Staff had trouble understanding english. Early checkout took over half hour. The area is pretty dark and smelly, but if thats what your seeking this will suit. I think ok for backpackers but certainly not high standard hotel. Still a lot of work to bring up to scratch
Menginap 5 malam pada bulan Maret 2024

8/10 Bagus

Chelsea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Moray

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Value, nice rooftop pool.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

JAMES, Corona

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy access to the city center.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Vong pada tanggal 22 Feb 2024
Dear James, Greeting from Orussey One Hotel & Apartment Thank you very much for recent stay and sharing your constructive review. It is very important for our future improvement.We hope to serve you again in the near future.Best regardsVann Vong mrOperation Manager

6/10 Cukup Baik

Werner, Reno

Disukai: Kebersihan, staf & layanan
It is an “ok” place to stay, even on discounted rates. The hotel staff was very nice and helpful.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Vong (Operation Manager) pada tanggal 22 Feb 2024
Dear Werner, Greeting from Orussey One Hotel & Apartment Thank you very much for recent stay and sharing your constructive review. It is very important for our future improvement.We hope to serve you again in the near future.Best regardsVann Vong mrOperation Manager

10/10 Sangat Bagus

Vivian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
In a quiet area and walking distance of orussey market. The staff were friendly and the free breakfast is good, especially the noodle soup!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Vong (Operation Manager) pada tanggal 22 Feb 2024
Dear Vivian, Greeting from Orussey One Hotel & Apartment Thank you very much for recent stay and sharing your constructive review. It is very important for our future improvement.We hope to serve you again in the near future.Best regardsVann Vong mrOperation Manager

10/10 Sangat Bagus

Jafar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mycke bra service hjälpsam personal bra frukost och och ren.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Vong (Operation Manager) pada tanggal 22 Feb 2024
Dear Jafar, Greeting from Orussey One Hotel & Apartment Thank you very much for recent stay and sharing your constructive review. It is very important for our future improvement.We hope to serve you again in the near future.Best regardsVann Vong mrOperation Manager

10/10 Sangat Bagus

Victoria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fantastic Hotel and Amazing tuk-tuk driver
We had such a wonderful stay in Phnom Penh and the Orussey is part of what made our visit so great. The service levels were outstanding, with a friendly and approachable team. The breakfast was fantastic and the hotel was spotlessly clean. The only downsides were that the shower wasn't hot (not the biggest issue as the city was so hot, but a cold shower is still not ideal) and the TV didn't work (probably just dead batteries in the remote control - we didn't miss the TV, but it could be missed by other guests). The highlight of this hotel for us was the tuk-tuk driver, Kiri! He is the warmest, most attentive man we've met. We genuinely miss him! He was fantastic in showing us around the city, ensuring we ate at nice places, knew how to get into everywhere we wanted to see, patiently waited for us at each stop and was sincerely one of the nicest people we've ever met. There were no attempts to divert us from where we wanted to go, no attempts to encourage us to buy anything or pay extra. He is an absolute asset to the hotel and I hope he is told how much we enjoyed his company.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Vann Vong mr ( Operation Manager) pada tanggal 10 Jan 2024
Dear Victoria,Greeting from Orussey One Hotel & ApartmentThank you very much for recent stay with us and sharing this great review. We really appreciate and hope to serve you gain in the near future.Best regardsVann Vong mrOperation Manager

10/10 Sangat Bagus

Jean-Dominic

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Un endroit calme à Phnom Penh
Un hôtel avec des gens sympathiques qui a sûrement eu ces moments de gloire. La section piscine manque un peu d’amour mais dans l’ensemble tout est bien et propre donc pour le prix nous sommes satisfait
Menginap 3 malam pada bulan November 2023
Tanggapan dari Vann Vong mr (Operation Manager) pada tanggal 10 Jan 2024
Dear Jean,Greeting from Orussey One Hotel & ApartmentIt is our pleasure to get your great comment here. We hope to get you stay again soon.Best regardsVann Vong mrOperation Manager

10/10 Sangat Bagus

Huu Tri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hospitable staff. I enjoyed using the gym, pool and steam room. The view from the pool was great of the city. Thank you.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Lionel

Bepergian dalam rombongan
Disukai: Staf & layanan
Staff very good, pool area is terrific, food and drinks are good and inexpensive
Menginap 4 malam pada bulan Mei 2023

8/10 Bagus

Raymond Arnold

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay, good value
Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

Ghislain, Toronto

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, good property, near everything. If your "thing" is to go on riverside every night, it is a bit far.
Menginap 7 malam pada bulan Januari 2023
Tanggapan dari Vong pada tanggal 25 Feb 2023
Thank you so much for chosen our hotel for your accommodation.We are looking forward to welcoming your back in the nearest future

6/10 Cukup Baik

Kristopher

Disukai: Kebersihan
One tiny elevator for 12 floors. You end up waiting a long time and then often it is full so you have to wait longer.
Tanggapan dari Vong pada tanggal 25 Feb 2023
Thank you so much for choosing our hotelAnyway ! the elevator have been fixed and we are really apologize my have cuased you during your stay with us.We will improve on that and still looking forward to welcoming back in your next trip

10/10 Sangat Bagus

Mervin

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan November 2022

8/10 Bagus

Giovanna

Menginap 4 malam pada bulan November 2022

6/10 Cukup Baik

Craig

Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan November 2022

6/10 Cukup Baik

Leo, zoetermeer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Voor dat je heet water had moest je de kraan zeker 5 minuten laten lopen. De afvoer lekte en er kwam riool lucht door de afvoer de kamer in. Het ontbijt was elke dag het zelfde.
Menginap 4 malam pada bulan Mei 2022

2/10 Sangat Buruk

David Juan

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Es el hotel mas sucio que he estado en mucho tiempo, tuve que irme despues del primer dis y perdi mi dinero, no quiso el jefe ni atenderme y su aplicacion miente en el estado del hotel y tampoco me atendio como es debido, por eso me he dado de baja
Menginap 6 malam pada bulan April 2022

8/10 Bagus

Satoshi

Disukai: Staf & layanan
シェムリアップ行きのバス停が近かく良かったが、室内のエアコンはほぼ機能しない、シャワールームのシャワーと蛇口のパーツが欠損していた スタッフの素早い対応はありがたかった
Menginap 1 malam pada bulan April 2022

8/10 Bagus

Barry

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2022

10/10 Sangat Bagus

PAUL, Feversham

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The location was the best
Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Andrew, TN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed at the Orussey One Boutique ( sister hotel for 28 nights ) before moving to the Orussey One Hotel and Apartment for a further 9 nights. Highly recommended ( both hotels ), clean and spacious rooms. The rooftop pool area and view are amazing. For the price I doubt you'll find a better hotel for the price in Phnom Penh. Highly impressed.
Menginap 9 malam pada bulan Desember 2020
Tanggapan dari Vann Vong mr pada tanggal 14 Jan 2021
Dear Andrew, Greeting from Orussey one hotel & Apartment Thank you very much for sharing your great experience and high recommend us. We hope to serve you again in the near future. Best regards Vann Vong mr Operation Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was great but our room had cockroaches. The staff was great especially Hong Naroth, she always was super friendly and nice and helped us with whatever we needed.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Vong pada tanggal 28 Apr 2020
Dear Value guest, Greeting from Orussey One Hotel & Apartment! Thank you very much for recent stay with us and sharing your experiences. It is very important for us to reach our future improvement. We look forward to your visiting us again. Best regards Vong Vann (Mr) Operation Manager

10/10 Sangat Bagus

philippe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
excellent rapport qualité-prix
hôtel agréable bien situé en centre-ville dans un quartier populaire proches de grand Mall très bien pour visiter la ville petite piscine mais qui permet de se détendre excellent petit-déjeuner buffet très copieux et personnel très agréable disponible et attentionné
Menginap 3 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bon hôtel situé proche du marché Orussey, peu de restaurants autour mais restaurant de l'hôtel très bien. Chambre propre et bien équipée. Petit déjeuner très bien fourni. Seul bémol : la piscine au niveau du Skybar très bruyant !
Menginap 1 malam pada bulan Februari 2020

6/10 Cukup Baik

Masafumi

Disukai: Kebersihan
Menginap 3 malam pada bulan Februari 2020

8/10 Bagus

Angela, Melbourne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I loved how the property was situated right in the middle of local markets.. not touristy. Staff member Naroth was absolutely Brilliant... She made our stay so much more enjoyable.
Menginap 5 malam pada bulan Februari 2020

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The staff were helpful but and the room okay but it is full of COCKROACHES!
Menginap 7 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean room .and roof top bar is beautiful view!everything is nice!
Menginap 5 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Disappointing at first as the photos are very flattering of the hotel amenities do not reflect reality. However the once there the hotel is a good base and the pool whilst small is good. The staff are friendly and helpful. The breakfast has a very wide choice of fare. Only issue is there is only one lift so there can be a wait.
Menginap 12 malam pada bulan Desember 2019

8/10 Bagus

Hiroshi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
朝食の時に外を見ながらん
Menginap 3 malam pada bulan Desember 2019

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Erittäin hyvä sijainti, hotellin henkilökunta avuliaita. Hinta-laatusuhde täydellinen. Hotellille löytää hyvin, vietimme 6 yötä tässä hotellissa. Hotellin kuvat vastaavat juuri sitä mitä ovat.
Menginap 6 malam pada bulan Oktober 2019

8/10 Bagus

nuyts

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
exxelent
alles netjes zeer goede service
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

Joerg

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Relaxed in den Urlaub starten
Super freundliches Personal. Toller Pool.
Menginap 2 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A pleasant stay
Rooms are clean & comfortable
Menginap 3 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There were plenty of tut tut available. The breakfast was very good. However, I had dinner there and it was not that good. I would have liked for the location to have a night market to shop and to try some of the home cooked food.
Menginap 10 malam pada bulan November 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
It looked like most of the pics were euther photoshopped or enhanced. My room didn't look like one in the pic, the neighborhood could've been better, dark ligjting in the hallway unless triggered by a motion sensor.
Menginap 1 malam pada bulan November 2019

8/10 Bagus

William

Menginap 4 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Decent breakfast options. Good size room with aircon that actually cools. Noce small pool and sky bar.
Menginap 2 malam pada bulan November 2019

4/10 Buruk

CLD, Kuala Lumpur

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas
1. Poor and rude customer service rendered by staff upon making request for complimentary 2 beverage as confirmed by Expedia in their email to me prior to my visit. Furthermore, only 1 breakfast voucher was given for each night although paid for 2. 2. Only able to checked in after 4pm when I had specifically requested for early check-in. 3. Shower was cold instead of hot. Requested the staff to check but never sent anyone to sort it out. Had to bathe cold water for 3 days. 4. Only 2 small water bottles given. 5. Totally dissatisfied and will never return to Orussey.
Menginap 2 malam pada bulan Oktober 2019

6/10 Cukup Baik

旅する侍, 名古屋

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
オルセーワンホテルにはプールがあるそうですが、そのプールがちょうど宿泊のタイミングにクローズドになっていて、残念でした。 部屋はまぁまぁの広さで、不満ないです。 フロントのスタッフも 両替などに対応してくれたり、 レストランのスタッフも笑顔で明るく、 また丁寧な対応でした。
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Kong pada tanggal 9 Nov 2019
Thank you very much for your comment We will addressing your issue that raised up above with our teams. Best Regards,

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable stay. Staff was friendly and helpful. Good buffet breakfast. Close to market.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Kong pada tanggal 9 Nov 2019
Thank you very much for your comment and rating We are looking forward to welcoming your back for your next trip

6/10 Cukup Baik

Michael

Bepergian dalam rombongan, Bepergian bersama keluarga
Hotel with a good view of the city
This hotel has a good view of the city. The breakfast at the hotel has issues when it comes with safety.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Kong pada tanggal 9 Nov 2019
Dear Michael, Thank you very much for your comment of our hotel We will raise this issue to addressing with our F&B teams to improve what we are lacking off on site. Please accept our apology for any inconvenience might have caused you during your stay with us. Best Regards, Kong