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Ulasan untuk The Quay Boutique Hotel

4.5 out of 5
The Quay Boutique Hotel
277 Sisowath Quay, Phnom Penh

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 58 dari 187 ulasan" "
Penilaian 8 - Bagus. 76 dari 187 ulasan" "
Penilaian 6 - Cukup Baik. 29 dari 187 ulasan" "
Penilaian 4 - Buruk. 14 dari 187 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 187 ulasan" "

8,0/10

Kebersihan

8,0/10

Staf & layanan

4,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

2,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Gregory

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Quay Boutique Hotel was closed, And the building was for sell.
Menginap 7 malam pada bulan Januari 2023

10/10 Sangat Bagus

Tyson

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Breakfast
Nice hotel along the water. The breakfast is really good with lots of options! I would stay here again
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Chan Sothun pada tanggal 24 Feb 2020
Dear Tyson, Thank you so much for your stay here,We are here to serve you again! Have a nice day ! Chan Sothun

6/10 Cukup Baik

Yusuke

Traveler bisnis
Tidak Disukai: Staf & layanan
立地のみ
屋上のバーは良い。ロケーションも良い。プールは水風呂より広いくらい。部屋は広いが暗い。エアコンも正常に作動しない。スタッフは挨拶をしない、全体のスタッフレベルが低い、対応も遅い。平然とロビーで座って打ち合わせをしている。朝食はブッフェではなく全く期待できない。
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Chan Sothun pada tanggal 24 Feb 2020
Dear Yusuke, Thank you so much for your stay here We apologize for your concerning, in the mean time, We are please inform that our breakfast serving is ala cart since 2007 until now. We never set up buffet, Coz our guests 80 % are business travellers, This is very good condition for us that arrange ala cart breakfast. One more, We never have big tour group to stay here in this hotel before. For staffs morning briefing at restaurant to manage job for them, Anyway as you mention we already brief to our teams .to improvement with our services and guest greetings Thanks, Chan Sothun

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Upon check in, room smelled like sewage. Asked for another room, this time placed into a room that smells like cigarettes. White sheets with visible stains. mosquitos everywhere. Poorly stocked amenities, no toilet paper or shower gel. NOT a 4* property.
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Sothun pada tanggal 11 Feb 2020
Dear Guests, Greetings from The Quay Hotel, Phnom Penh Thank you for your feedback to us to improvement with our services.Anyway, for your concern we already fixed it out. since the day you check out. Actually, you must inform us immediately about your concern to be our teams find solution for you if you found that problem. We have many room to update or do something special for you. if did not informed nobody know was happening afterward the all rooms was finished cleaning. Thanks, Hope to serve you again Chan Sothun

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff friendly and always willing to help you with anything. Great stay.
Menginap 8 malam pada bulan Januari 2020
Tanggapan dari Chan Sothun pada tanggal 11 Feb 2020
Dear Guests, Thank you for choosing the Quay Boutique Hotel as your accommodation Hope to serve you again Thanks, Best Regards Chan Sothun

10/10 Sangat Bagus

Patchanok

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Good location with nice staffs service Recommend for family
Menginap 2 malam pada bulan November 2019

6/10 Cukup Baik

Alvin

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Avoid this place
I did not enjoy my stay at all. it was an bad experience. i do not recommend.
Menginap 1 malam pada bulan November 2019

8/10 Bagus

Travis M

Menginap 1 malam pada bulan November 2019

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Renovation Renovation Bad condition Dusty Pollution
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Chan Sothun pada tanggal 15 Sep 2019
Dear Guest, Thank you so much for your reviews on expedia.com We are apologize your stay here was not expectation. our renovation down stair will finish at the end of September 2019. Hope to serve you again ! Thanks, Best Regards Chan Sothun

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
素晴らしかった
ロビーが改装中でしたが 部屋はとても広くて綺麗でした スタッフのサービスも素晴らしかった 水回りがイマイチだったのだけが残念
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Chan Sothun pada tanggal 15 Sep 2019
Dear Valued Guests, Thank you so much for choosing our hotel for your accommodation in Phnom Penh. We are apologize for our renovation restaurant down stair during your stay here was not expectation.Hope to serve you again soon! Best Regards, Chan Sothun

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 4 malam pada bulan Juli 2019
Tanggapan dari Jesaw,Chan pada tanggal 9 Agu 2019
Dear Valued Guest, Thank you so much for your stay with us. We would like to hearing from you at the quay Hotel again soon. Anyway, our renovation at restaurant down stair will finish on 1 September 2019.Thanks again ! Best Regards Jesaw,Chan

10/10 Sangat Bagus

Manfred

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic designed rooms right on the riverside
A real nice modern large room with contemporary design and all comforts one can think of. Only problem was they were not able to fix the hot water supply in the shower. It was Luke warm not hot.
Menginap 8 malam pada bulan Mei 2019

6/10 Cukup Baik

YUJI

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
設備整備が今一つ。スタッフ応対がよく、雰囲気もよいので頑張って欲しい。 設備について、 つかない照明があったり、空調の温度設定が上手くいかない、 バスタブの排水栓が閉まらない。 等、 ホテル入口周りの清掃、整備をするだけでかなり良くなる。
Menginap 1 malam pada bulan April 2019

6/10 Cukup Baik

christophe

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
chut
travaux a cote de l hôtel qui résonne dans tous le batiment malgré un personnel charmant domage
Menginap 7 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice view room
Hotel staff were very kind, good location for meal and nice view room.
Menginap 2 malam pada bulan Maret 2019

8/10 Bagus

Ryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Maret 2019

10/10 Sangat Bagus

Wayne D

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice.people..
Menginap 1 malam pada bulan Februari 2019

10/10 Sangat Bagus

Wayne D

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice.hotel
Menginap 2 malam pada bulan Februari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan November 2018

10/10 Sangat Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

Tristan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great service
We had arrived very late due to a delayed flight. Furthermore, we had lost our wallet and had to call internationally to inform our banks. The staff was extremely helpful, allowing us to use his own personal phone to call. The room was extremely clean and felt great.
Menginap 1 malam pada bulan Agustus 2018

6/10 Cukup Baik

B, NZ

Disukai: Kebersihan
Great location
This hotel had a great location. I was originally booked into the Standard room which had many issues. (leaky shower, smelly fridge & belonging got locked into the safe many times). The bed was also very hard & uncomfortable. Staff were ok. I asked to change rooms, & was told none were available. I contacted my travel agent who then was able to request that I was upgraded to the suite. Suite was much larger & definitely a lot better than the standard room! After the room change, the staff were then very lovely & helpful.
Menginap 23 malam pada bulan Juni 2018

8/10 Bagus

Charles, Elwood Australia's

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Excellent location poor breakfast
Menginap 3 malam pada bulan Juni 2018

8/10 Bagus

JOHN

Disukai: Kebersihan, staf & layanan
Better than other others in the area.
Nice beak and view for business travel. Only book the bigger room or you won’t be happy. This hotel room need more lights. Pretty dark as the lights are only in one end. Of the long room and none in the bathroom.

6/10 Cukup Baik

Mao

6/10 Cukup Baik

rakudamovie, 千葉県

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
窓が小さく、暗い。
すごくおしゃれなホテル。 従業員のサービスもとてもよい。 残念なのは、窓がとても小さく、昼間も暗い。 シャワーはお湯が出ない。 クローゼットの引き戸のたてつけが悪く、スムーズに開かない。 ストレスを感じることもあるが、カンボジアならこんなもんでしょ、と言われたらそうかもしれない。 ロケーションは最高だし、朝食も素晴らしい。 ルーフトップバーも楽しめるので、雰囲気重視の方にはおすすめです。
Menginap 3 malam pada bulan Februari 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location
Great location, excellent room with shower and bath, I like this place so much I’ve booked another 2 nights when I return to Phnom Penh
Menginap 2 malam pada bulan Januari 2018

8/10 Bagus

Frank

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great Location and wonderful staff.
Great location and super-friendly and attentive staff make this place a winner. Rooms are contemporary, but in deed of a bit of a refurbishment, but for the price and the location, they are one of my go-to's in PNH.
Menginap 2 malam pada bulan Oktober 2017

8/10 Bagus

ケニー・K, 日本

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
とても便利、部屋も綺麗。
部屋も綺麗に掃除されていた、途中セイフティボックスが壊れたが修理も無かった。 でも安全面は問題なかった。ただ朝食はくらいロビーで取るのはいただけない、他のホテルのように 屋上プールかもっと明るいところで取らすべき。最終日エレベーターが修理？メンテ？の為動かなかったのには参った，重いスーツケースを持ち階段を下りるのはつらかった。その他は満足できる。
Menginap 4 malam pada bulan Januari 2018

2/10 Sangat Buruk

haagera

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mosquito-infested, ill-maintained, filthy hotel
This hotel is so dirty, so infested with mosquitoes, so rundown, that I wouldn't recommend it to anyone. The stuff are bored and tired and couldn't care less, and repeated requests to clean or treat the place for mosquitoes, leave you being treated like you are a difficult nag. To top it off, I came back one day to my room and found a smashed soap dispenser on the shower floor, and they without my consent and fraudulently charged my credit card $20 for it. Their are plenty of nice waterfront hotels in Phnom Penh. Take your pick can stay elsewhere.
Menginap 4 malam pada bulan Januari 2018

6/10 Cukup Baik

Emma, Philadelphia

Disukai: Kebersihan, staf & layanan
Good location, okay rooms
Location: Perfect, across the street from the river and just a block away from the palace/silver pagoda. Walking distance to Wat Penh. Rooms: Very, very loud. We were in the back and could hear everything in the hallway, the blasting TV next door as well as what sounded like a dog fight for a couple hours during the night - and that was with ear plugs in. The room itself is nice looking, but everything appears like it was put in by an amateur. Breakfast: Decent, variety of options. Rooftop: Nice and underrated in other reviews! The pool is very lovely, if a little cold in January, and the view is perfect overlooking the river. The bar was in fact open (starting @ 5 pm) and the staff helpful. We had the top to ourselves both Tuesday night and Wednesday afternoon when we were looking to escape the heat. There was no scum to be found and it was perfectly clean. Staff: Helpful with arranging airport pickup/tuk tuks, if not a little pushy for booking tours through them (killing field anyone?). They would not give us restaurant recommendations, telling us that we could make our own choice, which I found to be odd as we had just arrived to the city. Our taxi driver from the airport said the same thing and told us he did not like the city, again which seemed odd. Food: Decent western food and drinks. Drinks are reasonably priced while food is not. You get a minor discount upon checking in which helps.
Menginap 2 malam pada bulan Januari 2018

8/10 Bagus

Per

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2018

10/10 Sangat Bagus

Gheorghe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Desember 2017

8/10 Bagus

Rene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2017

4/10 Buruk

toshi, SG

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
webの写真はいいが
web上のホテル紹介の写真は非常に綺麗でモダンだが実際はちょっと違った。ロビーはガランとしてハエが多く暑い。各階のエレベーターホールは暗く絨毯も汚い。部屋も清潔とは言えずシャワーブースは排水が上手くいっていない為水が溜まる。等々。また壁が異常に薄い為隣の部屋のテレビ音は丸聞こえ。あの価格なら他に泊まれるところはいくらでもあると思う。
Menginap 1 malam pada bulan Desember 2017

8/10 Bagus

Ian

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
You've got The Quay, I've got the secret
Quite a nice little hotel, all the staff were very helpful. They offer a airport shuttle service for $15, believe me - take it. The roads are crazy and $15 was a steal. Breakfast was fine, especially considering it's included in the price. Wifi was ok, nothing amazing but could stream. Lots of mosquitos, mainly in the bathroom, oddly. There was burner next to the bed, but I had nothing to light it with. Happily I already had spray. The hotel is facing the waterfront, so there is traffic noise ALL night. Bathroom area was great with a deep bath and excellent separate shower area. The towels smelt really nice. Only real downside was being told I had taken a bottle of water from the mini bar, that I hadn't. Only $3 but kind of annoying.
Menginap 2 malam pada bulan November 2017

8/10 Bagus

ひろさん, KANAGAWA　JAPANN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
場所良し、朝食良し
場所はリバ－サイドに有り、ちょっと歩いた所にロ－カル市場、やコンビニ、王宮、博物館ととっても良い場所にあると思います。スイ－トに泊りましたが、部屋も広くデザインも良く川が見えるベランダも備えています。ベッドは硬めで私の好みからは外れますが、とても硬い訳では無く人によっては気にならない程度でしょうか！？ シャワ－は広くてバスタブとは別です。ハンドシャワ－も有ります。アメニティは歯ブラシは有る！って程度です。バスタブはそこそこ深くてゆっくり浸かれます。 朝食ですが、選択が4項目在り順に選んでいきます。コ－ヒ－、紅茶から選択。ジュ－ス（多分4種類ぐらい）から選択。パン（これも多分4種類ぐらい）から選択。そしておかずを（これも多分4種類ぐらい）から選択。おかゆ、アメリカン・プレ－ト（ベ－コン、スクランブルエッグ、ソ－セ－ジ、フライドポテト）、フレンチト－スト・アイスクリ－ム載せ、後は忘れました。部屋にも注文票が有りますので事前に決めておいた方が良いです！レストランに行ってから悩むと焦って残念な選択に成ってしまう可能性大です。 スタッフも気さくでとても好印象です
Menginap 2 malam pada bulan Agustus 2017

8/10 Bagus

xamp, JAPAN tokyo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
はは
室内は綺麗で過ごしやすく、バルコニーも広いです。眺めもいいです。朝食はあまり美味しくなく、そこだけが残念でした。
Menginap 1 malam pada bulan September 2017

8/10 Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room with a view
One of the best spots in the city, right on the river front. Views from the room are breathtaking. You want the front facing rooms, with a balcony. Sitting up there you can sip some wine after a hard day running around the city. We go often for business and this is the perfect place to unwind after work. Huge added bonus is the breakfast in bed service they provide as part of the room deal. Everything is right outside; Bars, cafes, restaurants, shopping etc.
Menginap 3 malam pada bulan Agustus 2017

8/10 Bagus

Dr J

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
A good hotel in a convenient location
The Quay Boutique Hotel is a good hotel with a nice riverside location. The staff are excellent and very helpful. The hotel suffers from competition in the area, but for the price, it is a very good option.
Menginap 3 malam pada bulan Juli 2017

10/10 Sangat Bagus

Antonin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Personnel très attentif et serviable
Menginap 2 malam pada bulan Juli 2017

10/10 Sangat Bagus

mark, southampton, england

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect location for Phnom Penh
Great location, views over the river and in the center of where you want to be. I have stayed in 12 different hotels in Phnom Penh and now, this is the only one I will be staying in. Great hotel, I really recommend it
Menginap 4 malam pada bulan Juni 2017

6/10 Cukup Baik

Mikyung

Disukai: Kebersihan
나쁘지는 않지만 다음에는 선택하지 않겠습니다
뷰가 환상적입니다. 인터넷 속도 나쁘지 않습니다. 소모품으로 물비누, 샴푸, 샤워 젤, 치약+칫솔, 샤워캡 있습니다. 면도기와 비누, 머리빗, 슬리퍼 없습니다. 커피는 4박동언 어느날은 주고 어느날은 안줍니다. 욕조가 깊은 편입니다. 옷장이나 책상은 전체 분위기에 비하여 좋아보이지 않습니다. 아침 식사 완전 별로 였습니다. 1박 후 다음날 다른 호텔 찾아보고 예약했습니다.

8/10 Bagus

T, Sàigòn, VN

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
The Wrong Time of the Year?
Went on a required exit-entrance for my Vietnam visa to Cambodia, and walked right into Cambodian New Year without realizing it. Many things were shut-down, or slowed-down, as a result. Despite this inconvenience for non-Cambodians the hotel was still a pleasant stay and I would recommend it for others. It is right in the best in part of Phnom Penh, with the palace right down the street, the night market right up the street, and the Tonle Basac leading to the Mekong right out the window,

6/10 Cukup Baik

Joost, Rotterdam

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Good hotel, overpriced
Booked a room without a balcony. The rooms look like they have been renovated. Everything works fine but old bits like the fan and light switches haven't been replaced. This makes the room look old but everything in the room is actually good. Wi-Fi in the entire hotel works well. Service at the hotel is excellent. Location of the hotel is excellent. The view from the rooftop bar is not spectacular, considering the skybars of other hotels in the area. Breakfast offers some basic western and khmer options. The Khmer noodle soup was not good, the western food was OK. This hotel is a safe choice for new visitors to the country but it's not the best for its price.

6/10 Cukup Baik

Aharon

Tidak Disukai: Kenyamanan kamar
מלון גרוע.
אכזבה גדולה, המחיר לא הולם את סוג המלון, לו ידעתי לא הייתי מזמין.

8/10 Bagus

Marina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
vista dell'alba sul mekong
ottima posizione sul lungofiume, ideale per passeggiate all'alba o al tramonto, bellissima terrazza sul tetto

8/10 Bagus

Don

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Design, Perfect Location
Great Design. The rooms are really interesting and unusual. Very nice layout. The bathroom is spectacular and the work bench area is truly useful. Also the room has plenty of power outlets just where you need them. The Architect and Owner did a very good job

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very well managed and clean hotel
The hotel was immaculately clean and all staff members professional and polite. The breakfast was excellent with wide choices available. From what I observed the hotel is one of the finer offerings in Siem Reap.

8/10 Bagus

Maurizio, Thailand

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Good location, friendly staff, food is okay, rooms are clean