Phoenix hotel guide. Best Western hotel in Phoenix, Chicago

"Thoughtful and great staff, flexible checkout!"

"Thoroughly enjoyed our stay. Staff was very friendly. Room was very clean. Location is great. Look forward to returning for another stay."

".."

"Yes"

"Very nice hotel "

"It made me appreciate the value of staying at hotels outside the downtown core. Even as a guest of the hotel, I was asked not to take film photos on the rooftop patio because of the "professional" look of the camera, while Instagram vloggers walked around in formal clothes, talking to their phones - which was 100% for-profit and extremely tacky. I think boutique hotels in Wicker Park/Bucktown (Robey, for example) are more tuned into the nuance of good service, and less tethered to the tourist eco-system. Good lesson for next time. "

"the desk clerk is a gem, he very politely & quickly checked me in & was very helpful answering my questions. outstanding customer service"

"Clean rooms and very good location. "

"wifi wouldn’t connect, when we called the front desk to ask (I had work I needed to do, and specifically checked before booking that the room included wifi) was met with attitude to “just connect” even though the wifi network wasn’t visible or available. also, you have no control over the temperature of your room, and TV is only regular cable - I wasn’t able to stream anything due to the lack of wifi. no vending machines as well. absolutely gorgeous building with rich history, but for the price, much better off going somewhere more up to date."