Duong Bao Hamlet, Duong To Commune, Phu Quoc, Kien Giang
Ulasan
8,8
Sangat Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 315 dari 575 ulasan" "
10 - Sangat Bagus
315
Penilaian 8 - Bagus. 172 dari 575 ulasan" "
8 - Bagus
172
Penilaian 6 - Cukup Baik. 61 dari 575 ulasan" "
6 - Cukup Baik
61
Penilaian 4 - Buruk. 12 dari 575 ulasan" "
4 - Buruk
12
Penilaian 2 - Sangat Buruk. 15 dari 575 ulasan" "
2 - Sangat Buruk
15
9,0/10
Kebersihan
8,6/10
Staf & layanan
9,0/10
Fasilitas
8,8/10
Kondisi & fasilitas properti
8,8/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Sandagdorj
Bepergian bersama teman
28 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was nice and clean comfortable. I would go there again
Sandagdorj
Menginap 5 malam pada bulan April 2024
Tanggapan dari Assistant Front Office Manager pada tanggal 29 Apr 2024
Xin chao Sandagdorj,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Novotel Phu Quoc Resort Management
8/10 Bagus
MAI
Bepergian bersama keluarga dan anak
29 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Assistant Front Office Manager pada tanggal 31 Mar 2024
Xin chao Mai,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Novotel Phu Quoc Resort Management
10/10 Sangat Bagus
Talisa
12 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Talisa
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Assistant Front Office Manager pada tanggal 19 Mar 2024
Xin chao Talisa,I will share your review with our team. We have been working tirelessly to improve the quality of our services. I believe this feedback will be a great encouragement to all of our employees.Thank you again for sharing your experience with us, and we sincerely hope that your next visit will be as enjoyable as the previous one.Sincerely,Novotel Phu Quoc Resort Management
10/10 Sangat Bagus
ZACKERY
11 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful and comfortable.
ZACKERY
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Assistant Front Office Manager pada tanggal 19 Mar 2024
Xin chao Zackery,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Novotel Phu Quoc Resort Management
8/10 Bagus
Dmitry, Sunny Isles
27 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas
No idea
Dmitry
Menginap 21 malam pada bulan Januari 2024
Tanggapan dari Assistant Front Office Manager pada tanggal 19 Mar 2024
Xin chao Dmitry,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Novotel Phu Quoc Resort Management
10/10 Sangat Bagus
NAOMI
16 Feb 2024
NAOMI
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Assistant Front Office Manager pada tanggal 22 Mar 2024
Xin chao Naomi,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Novotel Phu Quoc Resort Management
6/10 Cukup Baik
choi
13 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
choi
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Office Manager pada tanggal 13 Feb 2024
Xin chao ChoiWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
8/10 Bagus
jaehong
7 Feb 2024
jaehong
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Assistant Front Office Manager pada tanggal 22 Mar 2024
Xin chao Jaehong,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team.Looking forward to welcoming you again.Sincerely,Novotel Phu Quoc Resort Management
10/10 Sangat Bagus
JOO YEOUL
Bepergian bersama keluarga dan anak
25 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
야시장 가깝고 내부 시설 편리하게 되어 있습니다.
JOO YEOUL
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Assistant Front Office Manager pada tanggal 31 Jan 2024
Xin chao Joo Yeoul,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team.Looking forward to welcoming you again.Sincerely,Novotel Phu Quoc Resort Management
10/10 Sangat Bagus
Per
22 Jan 2024
Per
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Assistant Front Office Manager pada tanggal 31 Jan 2024
Xin chao Per,We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team.Looking forward to welcoming you again.Sincerely,Novotel Phu Quoc Resort Management
위치가 소나시 야시장 바로 앞 주위 먹거리 발마사지 있어서 좋아요. 룸도 청결하고 수질도 그만하면 양호하고 만족합니다.
YUJIN
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 20 Jan 2024
Xin chao YUJIN We look forward to your words of praise. We are happy to pass on your positive appreciation to Son and to the entire team. Your satisfaction is the best reward for our people who work every day to provide you with impeccable service.We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management
Tanggapan dari Front Office Manager pada tanggal 20 Jan 2024
Xin chao SEUNGHEEWe look forward to your words of praise. We are happy to pass on your positive appreciation to Son and to the entire team. Your satisfaction is the best reward for our people who work every day to provide you with impeccable service.We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management
10/10 Sangat Bagus
Matsuzaki
Bepergian bersama keluarga
11 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Front Office Manager pada tanggal 12 Jan 2024
Xin chao MatsuzakiWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
Tanggapan dari Front Office Manager pada tanggal 12 Jan 2024
Xin chao Cecilie We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
8/10 Bagus
KYUKMIN
7 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
KYUKMIN
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 9 Jan 2024
Xin chao KYUKMINWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
10/10 Sangat Bagus
Kai
Bepergian bersama keluarga dan anak
3 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Kai
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 9 Jan 2024
Xin chao KaiWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
6/10 Cukup Baik
KOHTA
Bepergian bersama teman
3 Jan 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
Honestly speaking, The number of staff in the lounge bar was very a few people . I don't understand why we wait 45 minutes at First Drink.
I strongly recommend if other people take a dinner, please go to the night market which is 5 minutes take away.
KOHTA
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 9 Jan 2024
Xin chao KOHTAThank you for taking the time to tell us about your experience at the Novotel Phu Quoc Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Phu Quoc Resort
10/10 Sangat Bagus
Thanh
2 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Thanh
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Front Office Manager pada tanggal 12 Jan 2024
Xin chao ThanhWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
Tanggapan dari Front Office Manager pada tanggal 6 Jan 2024
Xin chao sangpillWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
10/10 Sangat Bagus
Mary
Bepergian bersama keluarga
1 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the buffet, good customer services, and convenient.
Mary
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 6 Jan 2024
Xin chao Mary We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
10/10 Sangat Bagus
KUMIKO
30 Des 2023
Disukai: Kebersihan, staf & layanan
KUMIKO
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 6 Jan 2024
Xin chao KUMIKOWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
Tanggapan dari Front Office Manager pada tanggal 6 Jan 2024
Dear Valued GuestWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
전반적으로 만족스러웠으나 방갈로쪽의 경우 요청이 처리되는데 (청소, 수건보충, 화장지 보충 등등) 상당한 시간이 소요됨. 전반적으로 인력부족이 아닌가 의심이 들었음. 그래도 좋았던 시간!
MIN JONG
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 6 Jan 2024
Xin chao MIN JongWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort
10/10 Sangat Bagus
taekhwan
26 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
taekhwan
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 27 Des 2023
Xin chao Taekhwan,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Novotel Phu Quoc Resort Management
Tanggapan dari Assistant Front Office Manager pada tanggal 27 Des 2023
Xin chao Junghwan,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Novotel Phu Quoc Resort Management
8/10 Bagus
hyerim
21 Des 2023
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hyerim
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 27 Des 2023
Xin chao Hyerim,Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback.We are looking forward to seeing you again.Sincerely,Novotel Phu Quoc Resort Management
10/10 Sangat Bagus
Michelle
19 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Michelle
Menginap 11 malam pada bulan Desember 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 27 Des 2023
Xin chao Michelle,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Novotel Phu Quoc Resort Management
Tanggapan dari Assistant Front Office Manager pada tanggal 17 Des 2023
Xin chao Bora,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management
6/10 Cukup Baik
Hyesu
Bepergian bersama keluarga
27 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
대체적으로 깨끗하고 편리했으나 너무 방음이 안되요. 앞뒤 양옆 다 시끄럽습니다.. 물트는 소리까지 다 들려요.
Hyesu
Menginap 2 malam pada bulan November 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 1 Des 2023
Xin chao Hyesu,We are very sorry to hear that your experience was not good during your stay. Please do accept our sincere apologies for the inconvenience you encountered during your stay.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Phu Quoc Resort Management
10/10 Sangat Bagus
Nakju
27 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nakju
Menginap 2 malam pada bulan November 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 1 Des 2023
Xin chao Nakju,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management
10/10 Sangat Bagus
DOHOON
Bepergian bersama teman
24 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
좋았던 휴가였습니다. 정말 만족스러웠습니다. 다음번에 또 이용할께요.
DOHOON
Menginap 3 malam pada bulan November 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 26 Nov 2023
Xin chao Dohoon,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Phu Quoc Resort Management
Stayed as a family of 2 adults and 2 children. There is no view from the room, you should get a room with an ocean view. The space is small. It's a little cramped for 4 people. The hotel is large and has a great pool. Breakfast is delicious. Convenient free airport shuttle. There are many restaurants within a 1-minute walk from the hotel. You can also eat cheaply.
akito
Menginap 4 malam pada bulan November 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 26 Nov 2023
Xin chao Akito,We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists.Once again, thank you for the great feedback. We do hope to see you again.Sincerely,Novotel Phu Quoc Resort Management
Tanggapan dari Assistant Front Office Manager pada tanggal 20 Nov 2023
Xin chao Joel,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your positive feedback. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Novotel Phu Quoc Resort Management
Amazing grounds and rooms. We stayed in a bungalow with beautiful views of the beach and own private pool. The staff were attentive and very helpful. Own room was very clean and well maintained. Thank you for a great stay.
Xavier
Menginap 3 malam pada bulan November 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 20 Nov 2023
Xin chao Xavier,Thank you for sharing such a lovely review!It gives me joy to learn that you thoroughly enjoyed your stay with us at Novotel Phu Quoc Resort.We are happy to pass on your positive appreciation to the entire team.Looking forward to welcoming you again.Sincerely,Novotel Phu Quoc Resort Management
10/10 Sangat Bagus
OFFER
Bepergian bersama teman
4 Nov 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great property great hotel. The only problem that stuff do not speak English most of them. Do not understand a word you’re telling them even the people in the lobby. Don’t understand enough.
OFFER
Menginap 3 malam pada bulan November 2023
Tanggapan dari Front Office Manager pada tanggal 6 Nov 2023
Xin chào !Thank you so much for writing such an excellent review .We strive for excellence so we're thrilled you appreciated not only our Resort but also for our Heartists! As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it!We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management
8/10 Bagus
Yoshihiro
Traveler bisnis
31 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ベトナム料理が少ない。残念ながら、シーフードレストランは当日は閉店していた。
Yoshihiro
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Front Office Manager pada tanggal 6 Nov 2023
Xin chào YoshiroThank you so much for writing such an excellent review .We strive for excellence so we're thrilled you appreciated not only our Resort but also for our Heartists! As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it!We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management
Tanggapan dari Assistant Front Office Manager pada tanggal 29 Okt 2023
Xin chao Juhui,Thank you for sharing such a lovely review!It gives me joy to learn that you thoroughly enjoyed your stay with us at Novotel Phu Quoc Resort.We are happy to pass on your positive appreciation to the entire team.Looking forward to welcoming you again.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
10/10 Sangat Bagus
Chris
14 Okt 2023
Chris
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Front Office Manager pada tanggal 6 Nov 2023
Xin chào Chris Thank you so much for writing such an excellent review .We strive for excellence so we're thrilled you appreciated not only our Resort but also for our Heartists! As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it!We hope to see you again soon.Sincerely,Novotel Phu Quoc Resort Management
10/10 Sangat Bagus
Guillermo
Bepergian bersama keluarga
8 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall it was great, amazing breakfast, great facilities and helpfull and friendly staff.
Guillermo
Menginap 6 malam pada bulan September 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 9 Okt 2023
Xin chao Guillermo,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
Tanggapan dari Assistant Front Office Manager pada tanggal 1 Okt 2023
Xin chao Matthew,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
10/10 Sangat Bagus
YOSHITAKA
25 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Assistant Front Office Manager pada tanggal 27 Sep 2023
Xin chao Yoshitaka,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
Tanggapan dari Front Office Manager pada tanggal 6 Sep 2023
Xin chào !Thank you very much for taking the time to share your experience at Novotel Phu Quoc ResortYour satisfaction is the best reward for our team who work every day to provide impeccable service.In addition, we are very sorry that the beach is not clear and there is a lot of garbage due to the bad weather during this period. We have been implementing and participating in environmental protection programs through social activities. We hope we can contribute to the improvement of a greener, cleaner and more beautiful environment.We hope to see you again.Have a good day!Best regardsCuong Ton (Mr.)Front Office ManagerNovotel Phu Quoc Resort
10/10 Sangat Bagus
Hisahiro
4 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
パーフェクト
Hisahiro
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 4 Sep 2023
Xin chao Hisahiro,We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
Tanggapan dari Assistant Front Office Manager pada tanggal 20 Agu 2023
Xin chao KIBONG,Thank you for sharing such a lovely review!It gives me joy to learn that you thoroughly enjoyed your stay with us at Novotel Phu Quoc Resort.We are happy to pass on your positive appreciation to the entire team.Looking forward to welcoming you again.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
Tanggapan dari Assistant Front Office Manager pada tanggal 17 Agu 2023
Xin chao Hongju,Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback.We are looking forward to seeing you again.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
8/10 Bagus
KAZUHIRO
6 Agu 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
KAZUHIRO
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 8 Agu 2023
Xin chao Kazuhiro Kon,Thank you for your valuable comments and suggestions regarding your stay at the Novotel Phu Quoc Resort. We will strive to improve our service based on the opinions and impressions we receive.All the staff are looking forward to your stay.Thank you for your continued support.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
2/10 Sangat Buruk
Yeonsoo
5 Agu 2023
Yeonsoo
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 8 Agu 2023
Xin chao Yeonsoo Joo,Thank you for your feedback.Please accept our apologies if there is any inconvenience you have encountered.We always listen and value the feedback of our customers to improve our services. Please contact us directly for assistance.We hope to welcome you to Novotel Phu Quoc Resort in the near future.Best regards,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
10/10 Sangat Bagus
Min Hye
25 Jul 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Min Hye
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Assistant Front Office Manager pada tanggal 28 Jul 2023
Xin chao Min Hye,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort
Tanggapan dari Front Office Manager pada tanggal 26 Jul 2023
Xin chao bokyungWe very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cuong Ton (Mr.)Front Office ManagerNovotel Phu Quoc Resort
Tanggapan dari Assistant Front Office Manager pada tanggal 20 Jul 2023
Xin chao Thanh Phu,Thank you for your feedback following your stay at Novotel Phu Quoc Resort.It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our Heartist who work day after day to offer you an irreproachable service.Thank you and with the hope of welcoming you again soon.Sincerely,Nhu Le (Ms.)Assistant Front Office ManagerNovotel Phu Quoc Resort