Check-in mulai pukul: 14.00; Batas waktu check-in pukul: tengah malam
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Petunjuk check-in khusus
Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku); untuk mengatur penjemputan, tamu harus menghubungi pihak properti 72 jam sebelum tiba, lewat informasi kontak yang tertera pada konfirmasi pemesanan
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
1 anak, hingga usia 5 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/tambahan tersedia dengan biaya VND 450000 per malam
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya antar jemput bandara: VND 300000 per orang
Biaya kasur lipat: VND 450000 per malam
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan uang tunai
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Perlu diketahui
Properti ini tidak memiliki lift
Biaya jamuan makan malam wajib untuk Malam Natal sudah tercakup dalam harga total yang ditampilkan untuk menginap pada 24 Desember
Biaya jamuan makan malam wajib untuk Malam Tahun Baru sudah tercakup dalam harga total yang ditampilkan untuk menginap pada 31 Desember
Hanya tamu terdaftar yang boleh menginap di kamar
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Pertanyaan umum
Apakah Sen Viet Phu Quoc Resort Sport & Spa memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor.
Apakah Sen Viet Phu Quoc Resort Sport & Spa ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Sen Viet Phu Quoc Resort Sport & Spa?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di Sen Viet Phu Quoc Resort Sport & Spa?
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: tengah malam.
Pukul berapa check-out di Sen Viet Phu Quoc Resort Sport & Spa?
Check-out pada pukul tengah hari.
Apakah Sen Viet Phu Quoc Resort Sport & Spa menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara.Dikenakan biaya VND 300000 per orang.
Di mana lokasi Sen Viet Phu Quoc Resort Sport & Spa?
Hotel Phu Quoc yang cocok bagi keluarga ini berjarak 5 km dari Stadion San Van Dong Duong Dong, Pasar Malam Phu Quoc, dan Dinh Ba Thuy-Long Thanh-Mau. Pantai Dinh Cau dan Dinh Cau juga berjarak 5 km saja.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
6,2
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Standard rooms with pool access within a few steps
First of all, this hotel is far from the night market (4km)and long beach(about 7km). I will attach the screenshot that shows where exactly it is.
I read reviews and most of the complaints were about its location or map showing not correctly. So true. It is really far from things and thought most of the parts were google map's fault and rest is that hotel didn't really try to fix it by adding a map or so.
Anyway, free pickup at the airport by a nice pickup truck with a well uniformed driver was impressive. People at hotel, Ron, Hang, Luk(sorry if this is wrong), Ngi, Hao, and But, were very friendly. A good size of nice and clean pool seemed well cared even though I was the only customer for 3 nights.
The room was quite spacious and unique setup with a shower and 2basins at the backyard. It was really clean so i didnt mind but i wished they had included a basin in the room so i didn't have to go out everytime i washed my hands or brushed teeth.
Hotel provides a free bicycle so I pedaling around and found a motorbike rental shop with new bikes only 140,000 dong/day. After a 10 long minute of communication trial, they agreed to bring the bike to my hotel. Since I got my bike the location didn't matter anymore and the traffic wasn't as crazy as other big cities in vietnam so just keep your speed under 40km/h with a helmet.
they prepared an evening bbq with so much food which puzzled me then locals filled up tables later evening. I tried some and they were good.
Jaiiaki
Terverifikasi
4/10 Buruk
Traveler terverifikasi
30 Apr 2016
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Nice new facility just off the highway, very noisy
Facility looks great, everything is new. Walls are so thin you can hear everything in the adjacent rooms. When a phone rings you have to check if it's yours or next door, you can hear TV and conversations as if you were in the room with them. Beds are brand new but rock hard... though this has been pretty consistent in Vietnam. Staff was as helpful as they could be, very little English spoken by anyone which made things difficult... Such as ordering a coffee. There is a lighted football field directly beside the property and the front lobby turns in to a BBQ restaurant every night, which both draw a lot of locals and noise. Showed up and wanted to see the beach, 3KM away and they have bikes you can use... But only 1 was available when we checked in and there was only 1 other guest at the time. The closet beach is Ong Lang which is so covered in garbage we walked right back out to the hotel to go somewhere else. It really is pretty isolated, right on the main highway on the north west coast. Moving to another resort today, a lot of better options in Phu Quoc.
Expedia website says free one-way airport transfer included but that was lost in translation with the staff and we were never picked up and ended up in a cab. Address provided on Expedia is incorrect so it ended up to be a pricey cab ride on an island where everything is already significantly inflated compared to everywhere else we've been in Vietnam.
Sent a complaint email about the location and Hotels.com didn't bother replying. The location is not even close to where it says - very remote
Max
Terverifikasi
2/10 Sangat Buruk
Lisa
14 Jan 2016
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
There was no spa and no gym which it said when we paid for the room. It was on a big road in the middle of nowhere, so I wouldn't recommend anyone to stay there without a moped. Taxi to the beach around 10-15 min, taxi to city around 20 min. Bathroom and shower was outside in a tiny "backyard garden".
Nice place to stay, but not close to beach/ market
I raised the issue to Expedia before staying that the location isn't matched to where it is in reality, but never had any solution on the misleading information that we had to stay here in the end. The address has been corrected but the map is still misleading. It was unpleasing on Expedia customer service that no response has been given that we had no choice to change hotel.
I stayed here for few nights that the place is not bad, but we had to rely on taxi to get anywhere. The overall experience on the staying is positive except unfortunate customer service from Expedia. The staffs are very friendly and helpful, plus the food are good if you like local dishes.
Ahah
Terverifikasi
4/10 Buruk
mkkw
4 Jan 2016
Tidak Disukai: Staf & layanan
Poor management
Every staffs were friendly and very new clean villa but never come back. We asked about Free Airport Transfer & Motorcycle Rental in top season 2 times by e-mail in advance, but couldn't get replied. Finally we telephoned and got reservation for transfer, and got confirmation that we don't need to book bike in advance even if it was during new year holiday. But actually we couldn't rent it because of fully booked. Furthermore, when we parked rented bike (we get it at the middle of town, by ourselves) and hung helmets at night, they were gone at the morning. We asked about that to reception and he answered that they will come back in 5 minutes. We asked him why and who, and he just explained "a security did". In fact, a staff borrowed our helmets under the permission of a security guard. We could understand partly if they were stolen by someone who came from other site, but totally couldn't understand why he, the security guard, thought that it is acceptable to give customer's belongings to a staff. Moreover, the receptionist suddenly went off while talking about this matter, and a security personnel who couldn't speak English came to apologize instead. What's more, he tried to give someone's helmets to us while waiting for ours. No one had a sense of responsibility. We were really disappointed.
mkkw
Terverifikasi
2/10 Sangat Buruk
David
3 Jan 2016
Tidak Disukai: Staf & layanan
Not close to the beach
I booked this hotel because the Wotif map showed the location to be about 300 meters from the beach. When I get there, it was no where near the beach. It was kilometers from the beach, to get to the beach it cost 70000 vnd by taxi (which are hard to get in that area). When I asked the hotel staff about the fact that on the map it showed the hotel close to the beach they responded with "that hotel was full so we moved you here". I later found out that the location shown on the map was for the sister resort, Sen Viet Resort. I would not have booked this place if I had known where it was.
I also tried to contact Wotif about this but no response. No response to emails, I could not get through using the website and the email contact I used last year when there was a problem with my booking did not work. Last year, when I had a problem with my booking, I received an email response within hours on the busy weekend before Xmas. Wotif, what has changed? Very disappointing!!!! Wotif contact me!
David
Terverifikasi
6/10 Medioker
Jonny
12 Jan 2016
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti