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The Up Hotel Phu Quoc Island - The Poolside Escape

4.0 star property
Guests can grab a coffee in the lobby before setting out to explore, with helpful staff providing tour and ticket assistance for local adventures

Choose dates to view prices

The Up Phu Quoc offers airport-connected convenience with practical comforts. Start your day with a full breakfast, then cool off in the outdoor pool or children's swimming area. Enjoy in-room WiFi, on-site car rentals, and dry cleaning services for a hassle-free stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is Rp1.383.529
Rp1.568.922 total
includes taxes & fees
4 Apr - 5 Apr

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Double With Window

Superior Double With Window | View from room

Superior Double With Window

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Room amenity

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • Hill view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Balcony

Superior Triple Room, Balcony | Room amenity

Superior Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Room amenity

Deluxe Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony | Room amenity

Deluxe Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Connecting, Balcony

Family Connecting, Balcony | Room amenity

Family Connecting, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • Hill view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony | Room amenity

Deluxe Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Double Room, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Pool View

View from room

Deluxe Double Room, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Pool View

Deluxe Triple Room, Pool View | Room amenity

Deluxe Triple Room, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Suite, 1 King Bed, Mountain View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, Mountain View

Comfort Suite, Mountain View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Comfort Suite, Mountain View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Mountain View

Deluxe Suite, Mountain View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Suite, Mountain View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • Mountain view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, Ocean View

Premium Suite, Ocean View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Suite, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Cua Lap, a neighbourhood in Phu Quoc, The Up Hotel Phu Quoc Island - The Poolside Escape is near the airport. Phu Quoc Night Market and Shophouse Grand World are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Phu Quoc Beach and Ong Lang Beach. Ham Ninh Fishing Village and Kiss of the Sea Show are also worth visiting. Visit our Duong Dong travel guide
Map
Ba Phong Bridge Alley, Tran Hung Dao, Duong To, Phu Quoc, An Giang, 9200

What's nearby

  • Phu Quoc Beach featuring a sandy beach, landscape views and tropical scenes
    Phu Quoc Beach
    3 min walk - 0.3 km
  • Suoi Tranh & Suoi Da Ban
    10 min walk - 0.9 km
  • Long Beach Center
    12 min walk - 1.1 km
  • Coi Nguon Museum
    14 min walk - 1.2 km
  • Phu Quoc Night Market
    8 min drive - 4.6 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.)
    8 min drive

Restaurants

  • Banh Xeo Cuoi
  • Seok2 Pocha
    6 min walk
  • Quoc Dong
    4 min walk
  • Il Muro Italiano Restaurant
    4 min walk
  • East West Brewing Co.
    8 min walk

About this property

The Up Hotel Phu Quoc Island - The Poolside Escape

Upscale hotel near Phu Quoc Beach
Free full breakfast, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at The Up Hotel Phu Quoc Island - The Poolside Escape. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Limo/town car service, coffee/tea in reception and luggage storage
  • A 24-hour front desk, smoke-free property and tour/ticket information
Room features
All 105 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Designer toiletries, bidets and hairdryers
  • 32-inch flat-screen TVs with cable channels

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  • Spa
  • Kids’ pool
7.6 out of 10, Good, 88 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free bus station shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Spa services

Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2024
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 450000.0 per night.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: VND 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

The Up Phu Quoc
The Up Hotel Phu Quoc Island - The Poolside Escape Hotel
The Up Hotel Phu Quoc Island - The Poolside Escape Phu Quoc

Frequently asked questions

Does The Up Hotel Phu Quoc Island - The Poolside Escape have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 7:00 PM.

How much does it cost to stay at The Up Hotel Phu Quoc Island - The Poolside Escape?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at The Up Hotel Phu Quoc Island - The Poolside Escape on 4 Apr 2026 start from Rp1.383.529, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Up Hotel Phu Quoc Island - The Poolside Escape pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Up Hotel Phu Quoc Island - The Poolside Escape?

Self-parking is free at this property.

What time is check-in at The Up Hotel Phu Quoc Island - The Poolside Escape?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Up Hotel Phu Quoc Island - The Poolside Escape?

Checkout is at 11:30 AM.

Where is The Up Hotel Phu Quoc Island - The Poolside Escape located?

Located in Cua Lap, this hotel is within a 15-minute walk of Phu Quoc Beach, Suoi Tranh & Suoi Da Ban and Long Beach Center. Coi Nguon Museum and Sung Hung Pagoda are also within 3 miles (5 km).

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Reviews

The Up Hotel Phu Quoc Island - The Poolside Escape Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

10/10 Excellent

Eden

Staff really friendly, buffet breakfast really good
Stayed 11 nights in Oct 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel and place to stay since it's central on the island. The hotel is very clean and the staff are very friendly. Great place for photos and Instagram. The included morning breakfast has a great selection of fresh food. Since the hotel is in an alley, they offer complimentary shuttle rides to the main road which is only a 2 minute walk and they have bikes to use. The staff there helped us book our boat tickets and even prepared us take away breakfast in the morning since we had an early check out. Amazing service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Staffs were very friendly and helpful! Amazing buffet breakfast! We would come back again!
Stayed 2 nights in Jul 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food option is poor the restaurant was always close except for breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Evgeny

Liked: Cleanliness, amenities, property conditions & facilities
J’ai passé un excellent séjour au The Up Hotel Phu Quoc. L’établissement est très propre, bien entretenu et moderne. La chambre était confortable, silencieuse et parfaitement nettoyée chaque jour. Le personnel est vraiment accueillant, souriant et toujours prêt à aider. L’emplacement est pratique, proche de la plage, des cafés et des restaurants. Très bon rapport qualité-prix. Je recommande cet hôtel pour un séjour agréable et sans souci à Phu Quoc.
Stayed 7 nights in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk opphold, anbefales på det sterkeste

Fantastisk hotell. Vi var her kun én natt da vi skulle videre til et annet sted på øya, men vi kunne gjerne vært her enda lengre. Det er så rent her, de ansatte er så behjelpelig og serviceinnstilt, og rommene var supre. Her får du veldig mye for pengene. - Den mest komfortable sengen og putene vi har hatt hele vår tre ukers reise i Vietnam - Rommene er så rene og pene - Helt super beliggenhet, ned en gate slik at det er stille og rolig - Fantastisk utsikt over havet (med noen bygninger foran selvfølgelig men de skygget ikke i det hele tatt) - Frokosten var deilig og med veldig godt utvalg. - Luksuriøs service med ansatte som åpner dører og kommer med paraply for å lede deg inn fra taxien i regnvær. - Stort basseng inndelt i grunt vann og dypt vann slik at man kan svømme langt
Stayed 1 night in Aug 2025

8/10 Good

Kazuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　まだ新しいホテルです。部屋は清潔で、アメニティは揃ってます。フロントと客室は棟が違います。スタッフは親切で、早めの到着でしたが部屋を用意してくれました。朝食も品数は揃い、美味しいです。プールは清潔です。 　フーコック空港から運行されているグリーンバス(無料の電気バス)のバス停からは徒歩５分。空港からの利用のほか、ここからナイトマーケットやグランドワールドへも行けます。ホムトムへのサンワールドのシャトルバスの乗り場も近く、効率良く移動できます。
プールの奥が朝食会場
Stayed 2 nights in Jul 2025

8/10 Good

LI SHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新酒店 地點方便 服務好 整溸
Stayed 4 nights in Jun 2025

10/10 Excellent

Pui Kuen Kasity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新開酒店，酒間很整潔，有露台，床很舒適，早餐很好，服務一流 但call 車要小心，最好用grab （機場到酒店，大約10萬越南盾/$30港幣） 或 預先約酒店車 （酒店收120,000越南盾） 不要在機場外叫車，全部都是黑的士（因為第一次去越南）在機場外的餐廳叫服務員幫忙叫車，但上了架黑的（收600,000越南盾）還車去了不對的地方，打113報警，警察一聽英文即刻收線
Stayed 4 nights in Dec 2024

8/10 Good

emily

Stayed 3 nights in Jan 2026

10/10 Excellent

Mitsunari

Stayed 6 nights in May 2025

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025