Hotel dekat Pierre Bossier Mall

"Yes"

"Only reason I did 4 stars was because we kept having issues with the tv and the dryer wasn’t working. Other than that I enjoyed my stay."

"Nicely renovated. Not much of a breakfast. Staff was very nice. Loud by the freeway."

"…."

"The room was decently clean, there was no coffee or coffee maker. There was no shampoo in the shower. The most inconvenient thing is that we weren't informed that the only elevator they had wasn't working "

"I’m unsure how there are as positive reviews of this hotel as there are because my experience was well below expectations based on those reviews. It was glaringly apparent as we walked into the elevator elevator, walked down the hallway, and got to the room, that maintenance and cleanliness were not a priority. The bathroom tile was broken and shifting underfoot, which made the space feel unsafe and poorly maintained. We only stayed one night, and were looking forward to a shower after a day of...

"I stayed here for one night and was fairly unsatisfied with my stay. To begin with, the receptionist was on the phone throughout the entire check-in process, which felt unprofessional and unwelcoming. In addition, the room was described as non-smoking, but there was a strong cigarette odor as soon as I walked in. To make matters worse, the toilet had not been flushed from the previous use. I understand this is not a five-star resort, but I still expected a basic level of service and cleanliness...

"Staff is very friendly and helpful. Room is older and needed a little attention: needed vacumed benieth dresser - fairly dusty, TV with light spots on screen. Brought these to staff attention on checkout and they state housekeeping will be allerted to the floors and that the facility is in the process of replacing all TVs. No valet parking and quite a walk for an older traveler from parking garage. Parking garage is well lit with cameras etc."

"Room 126 was clean and the bed was comfortable. The walkin shower was tricky but only because it was my first time. The shower rail fell due to one of the holders having a gap. I was able to get it back on but hopefully it gets fixed soon. Tge staff were very polite and the breakfast was solid!"

"It us always nice and clean i always enjoy my stay"

"No hot water to shower/bath at critical times "

"Mucho ruido todo el tiempo. Clientes poniendo música alta hasta altas horas de la noche y la administración no hace absolutamente nada. La ducha rota, agua por todo el piso del baño. Limpieza 0. "

"There AC in our room was broken the TV didn't work the lights blinked they didn't do anything to fix it no refund nothing "

"Can’t blame it on the weather, pool was not staffed for Spring break, was unfortunate but windy and rainy weather previous had the pool like a ghost town. Lovely facilities and the hot tub was hot. Was fun."

"We arrived late and the front desk staff were not welcoming though we paid well over $200 for a room for one night. The room was dirty, I saw a hair on the small towels, finger print on the bathroom door (gross) and the bed was made but looked like someone sat of it as there were prints. Again, paid $200. I called down twice and got put on hold and then called again, no one picked up. We were so tired from the drive I just couldn’t deal with the staff. The pictures of the room are exaggerated,...

"Clean rooms excellent customer service"

"The staff was excellent. The room was the pits. There was no closet in the room. The mattresses were totally broken down one chair and it was broken. The alarm kept going off, but no instructions on how to turn the alarm off so we unplugged it when we checked out, we expressed how unhappy we were and she offered to return our money if she could, but she said it had to go through you so I’m somewhat hopeful. I will be hearing from you about a refund. Thank you."