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Ulasan untuk Howard Johnson by Wyndham Pigeon Forge

2.5 out of 5
Howard Johnson by Wyndham Pigeon Forge
2162 Parkway, Pigeon Forge, TN

Ulasan

6,0
Penilaian 10 - Sangat Bagus. 192 dari 1003 ulasan" "
Penilaian 8 - Bagus. 203 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 180 dari 1003 ulasan" "
Penilaian 4 - Buruk. 171 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 257 dari 1003 ulasan" "

5,8/10

Kebersihan

6,4/10

Staf & layanan

5,8/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

Tim

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dont stay
Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

Crystal

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Randy

Bepergian bersama hewan peliharaan
Tidak Disukai: Staf & layanan, fasilitas
The manager is a certifiable communist! I had a small pet and irresponsibly didn't observe the 'no pet' policy. Anyway, checked in for two nights and offloaded the vehicle only to have the receptionist come by and ask if I had a pet. Obviously, I said yes and she called the manager who asked that I vacate the property immediately! I offered to have pet put in a boarding facility for the stay and she was adamant that I leave. I told her that I paid for two nights and her reply was that was the penalty. She called law enforcement immediately because I demanded my refund as I hadn't been there an hour!
Menginap 2 malam pada bulan April 2024

4/10 Buruk

william

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room not completely clean. Trash and pill bottles left behind gap between dresser and fridge. No towels on arrival in bathroom and took the location 24 hrs to supply after notifying the desk. Waited in lobby for 20 minutes before someone came to the desk to check in.
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Savannah

Disukai: Kebersihan, staf & layanan
Very affordable and the room was clean. The outer areas are dirty and the other guests were a little sketchy, but it worked great for our one night stay passing through.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Mona

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Ken

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Staff was ok. Room had no towels or blankets. Some lights in rooms had bad bulbs. Coffeemaker had no pot. Toilet rocked like a rocking chair. No garbage cans much so there was garbage everywhere. Complimentary breakfast was waffles only.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

jennifer

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have no problem staying in an older property as long as it is well maintained and clean. Our room was very questionable - the phone and lamp were both very dirty, there were stains and peeling paint on the doors, black stained caulking around the tub, which would not drain, so we stood in water to shower. The microwave was also dirty. There were no towels and when we went to the front desk request some, we were told there weren't any. When pressed for towels, we were given the floor towels and a couple of hand towels, which were stained. This hotel is a dump and ahould not have the Windham name attached to it.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Amanda

…
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Chance

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Didn’t like much about it. Stapp was not helpful so called breakfast. Breakfast was not much no use no apple juice parking was terrible.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Wayne

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
When we entered our room, we noticed there was only one bath towel and no hand towel. We asked for another towel for showering and were given a little pool towel as they were out of towels. Also, noticed there weren't any blankets on the beds, only two top sheets on each bed for warmth. Asked the front desk for blankets and they said they were out, but we should check back in the morning. There were coffee packets in the room, but no coffee maker. The sign said free breakfast- it was free, but the only thing on the menu was make your own waffle, coffee, and juice. The price was good, but you sure get what you pay for!
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Levin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There nothing to like about this property. The room was dirty, the sheets were dirty with cigarette ashes on them. The bathroom had a dirty cotton ball on the shower, plastic wrap from the soap, the sink was clogged, I went to let the front desk lady twice about it. The microwave was filthy. Apparently housekeeper didn’t had enough time to clean or didn’t wanted to clean the room. And to top it all off, the trash can from the bathroom had poop on it, and the trash bag eas put over it. I noticed it 2 days after my stayed, when I took the trash out. I didn’t spend that much time in the room so there was no trash. But they can do better. If it wasn’t for another housekeeper that cleaned my room, I would’ve been sleeping in a dirty room.
Menginap 4 malam pada bulan April 2024

2/10 Sangat Buruk

Teresa, Tremonton

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We had no towels in our room and the floor was so dirty, your feet would stick.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Sharon

Menginap 1 malam pada bulan April 2024

4/10 Buruk

Margaret

Tidak Disukai: Kebersihan, staf & layanan, fasilitas
The towels were clearly dirty, no volume control on the television, breakfast only served from 8:30 - 9:30, staff not even trying to fake wanting to be there. No, no, just...no. My first review traveling the country for many years:(
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Danny

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Non heated “indoor” pool, no working ice machine, only one day of breakfast, my room had spilled milk from the previous person in the fridge, had old meals in the fridge, and no towels! Still waiting on my refund after a month!!!!
Menginap 6 malam pada bulan Maret 2024

2/10 Sangat Buruk

Chantelle

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Upon arrival the attendent wasn't at the desk. As I walked down the hall I noticed she was in the laundry room bring someone's hair. Finally got our room to notice that the room was dirty, the cover had what looked to be blood on it, the floor was super Sticky, and they only have us 2 towels for a family of 5. Stayed the 1st night as it was late. But by morning we was out of there. The whole experience was unprofessional.

2/10 Sangat Buruk

Ravindra

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
So bad hotel. I will not recommend to anyone and for sure not to family. Room was dirty, no towel, no bins. Bed sheets are dirty.
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Shunderice

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Let’s just say we had booked to stay at the property for three nights, but ended up only staying one night and didn’t want to sleep there that one night! After driving 3 1/2 almost 4 hours we get there and the two rooms that were booked was not even ready so we had to wait another hour before we could check in. Mind you we arrived after check-in time which was supposed to be 4 PM. The rooms were nasty there was dust everywhere, no remote for the tv and was told to check back the next day, sheets were dirty, etc. The next morning when my husband went to check us out, no paper receipt nor email receipt for the one night was provided, we had to call back up there the next day to speak to a manager for an override to be done by a manager per the staff working because they didn’t know how to override canceling the other two nights that we had booked to stay there which seemed very odd to us because we have stayed at plenty of hotels before and plans changed to where we ended up having to leave out early and we checked out pay for the time that we may have been there and canceled for the remaining days and there was no issue a paper receipt or an email receipt was provided, and we didn’t have to get management involved who was not even on duty. The next day when we called we were given another excuse about the manager not being there so again we was not able to receive a paper nor email receipt. We had to just keep watching our account to ensure we were not over charged.
Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

Jonathan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The smell of smoke was horrible, rooms not cleaned at all. No towels blankets on the bed. Unable to check us in until 6pm. Told us to come back. My parents in a separate room, one of which was on oxygen. Room smelled so bad you could hardly breathe. We both deserve a full refund!! My dad had to clean his own bathroom. These places should have some kind of inspection to operate!!
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Brian

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was by far the worst place I have ever stayed. No breakfast no coffee machine in room. Just the coffee and cups. Mold on bathroom ceiling. My son cut his hand on bathroom doorknob. No batteries in any smoke detectors. Pool was dirty and the had no towels at pool or in room. People working desk or very rude.

2/10 Sangat Buruk

Sarah Jane

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dirty linens. Hallways are smelly. Room smells cigarette . Mirrors dirty. Breakfast terrible no forks no napkins
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Dnyaneshwar

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tube dirty No towels Front desk talking arrogantly Very bad business
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Sara

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was rude, the rooms were NOT clean or stocked. The dirtiest I’ve ever seen. No towels, no blankets, broken ac, the smell was awful. Would never stay here!
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Mike

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All staff encountered were unhelpful and laissez-faire. They were not going to go out of their way for you. Our room was filthy, smears and toothpaste splatter on mirrors, smears and fingerprints o refrigerator and headboards, pulled back the covers of bed and there was stuff black flecks and hair in the beds. The floors were filthy. The heater AC unit was flinging out black stuff not sure if it was black mold or what it was. Requested a different room, pulled back covers on beds same conditions. We asked for clean linens and changed the beds ourselves and wiped down the room. Then the next morning no complimentary breakfast. 2nd morning had cold eggs and sausage warmer was broken and no drinks no coffee no juice no milk nothing. Horrible place to stay
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Jennifer, Pembroke

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was dirty and no towels in the rooms
Menginap 3 malam pada bulan Maret 2024

4/10 Buruk

Joseph

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No towels ever. No housekeeping ever in the 7 days we stayed But overall for the price definitely worth it
Menginap 6 malam pada bulan Maret 2024

4/10 Buruk

ALEIDA

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No towels and, when we went to get some, they were stained. Sink was clogged so we brushed our teeth in the tub. Floor was dirty. Not enough breakfast (eggs) for all so had to pay for breakfast outside the hotel. Outside stairway was dirty and full of garbage. Shower water pressure went off and on. Thin walls; could hear man (who seemed to be living there) snoring. Heat and A/C until did work perfectly. Room was big.
Menginap 5 malam pada bulan Maret 2024

2/10 Sangat Buruk

Katelynn

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was lacking in upgrades and cleanliness!! My children’s feet were BLACK after 5 minutes of walking on the floor, asked housekeeping to mop it came with a trash can and a mop and their feet were still becoming black. We asked 3 days in a row to have our linens on the bed exchanged, to our surprise (not really) never happened. No towels were provided and every time we had asked for towels the were in either the washer and dryer every time. WOULD NOT RECOMMEND

2/10 Sangat Buruk

Nick

Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Kayla

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is by far the worst hotel I’ve ever stayed in. They only gave us one towel for my Family of 4. No wash cloths. No hand towels. When I asked for more towels they told me no. The ice machine doesn’t work. The “free breakfast” is a complete joke. They didn’t even clean our room during our stay which means you guessed it no more clean towels. The water pressure was so bad I could have spit the water out of my mouth harder. DO NOT STAY HERE.

2/10 Sangat Buruk

Chris

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

TylerandDeanna

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The beds were on but for the rest it was not very clean. Wallls were so thin you could hear evening in other rooms. And lastly the staff lied they let us check out 3 day early and said we would have a refund of the amount. But did not do so took us 15 try’s just get ahold of them on the phone. And Expedia would not be of any help with the refund

2/10 Sangat Buruk

Jamie

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
So I would not recommend the hotel the staff was very rude my reservation got canceled before I arrived by them had to redo my reservation went with friends and their room had cockroaches behind the tv when reported the maintenance refused to do anything so receptionist said she would handle it we came back two hours later and nothing was done she just transferred the room it was cockroach free but still very dirty no breakfast at all during our stay when it says free breakfast there was a party next to my room when I went to office around 9:30 to make a complaint they were closed and didn’t do anything when called the fridge in the matter of a day froze all my food and drinks the only way to turn the fridge down was with a tool the floors were dirty and sticky when checking out I got a dirty look after the receptionist was done giving the customer infront of me major attitude because he asked for more towel’s because none of the room had towels just hand towels and insisted she had already gave him towels a few days prior and refused to give him more staff very lazy and avoid the pool it was packed with locals who live in area more than anything if you can i recommend avoiding this hotel AVOID AVOID AVOID the area however is very beautiful
Menginap 8 malam pada bulan Februari 2024

2/10 Sangat Buruk

Daniel

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
Wasn’t any towels or wash rags, toilet paper or anything. Stains on the bed covers. Can’t never talk to anyone at the front desk. Overall horrible satisfaction staying here this time.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Shary

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We got there to check in n and noone was there. We called the number on the door and they said shnd credit card info with ID and we'll TRY to get someone there to let you in AFTER reserving it 2 weeks ahead of time!!!
Menginap 28 malam pada bulan Februari 2024

2/10 Sangat Buruk

Tracy

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No towels in the room. Lobby was not open to get towels or breakfast.. not sure but when we got up we had bites all over .. two rooms down. They had a party and was very loud. Tried to call the lobby nobody answered.. so no to little sleep
Menginap 2 malam pada bulan Februari 2024

4/10 Buruk

Angie

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Hotel was clean but they had bugs
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

james

Tidak Disukai: Kondisi & fasilitas properti
No towels in the room , found that out when I was about to shower. No wifi either. “WiFi” is down
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Lisa

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I didn’t like that I had roaches in my room.The room only had 2 towels.The week I stayed there only one morning I was provided breakfast.
Menginap 5 malam pada bulan Februari 2024

2/10 Sangat Buruk

April

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Horrendous staff attitude! Completely rude staff. Unacceptable on how they speak to customers. Room was dirty. Hair in the bathtub and not one but several. No towels or rags and if you ask your the issue because they wasn’t any ready? At 7 pm when check in was 4pm! No bags in the trash cans. Absolutely disgusting place that I’d never recommend. We left without staying.
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Daniel

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Has roaches crawling everywhere even the bed. The breakfast area was dirty and floor sticky.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great staff and cleaned comfortable rooms indoor heated pool and breakfast. Over all a great location and hotel
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Megan

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not clean and no service at all
There was no one at the front desk the whole time they only give u two towels in your room for two nights mold in the shower looked like it hadn't been cleaned in a year it was nasty there where black hairs in the shower I have pictures and a video to show as well
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Teresa

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We stayed in a suite, which was absolutely amazing. The beds were very comfortable. The Jacuzzi tubs were amazing. The only thing I did not like was the parking lot is very very small. It’s hard to get in and out of when we finally got our room we did not have any towels any toilet paper, and no comforter they made our bed with literally only a sheet And there was only one plug-in behind the TV and the TV and the refrigerator was plugged in so every time you wanted to plug your microwave in you had to unplug the refrigerator just to plug in the microwave so the TV plug-in was so loose that every time I would unplug one thing it would come unplugged to then when we went down to the swimming pool there was absolutely no swimming towels, so the only request that I would honestly have about the place is to make sure that the rooms are more stocked with their blankets and their toiletries, and make sure that they are better plug-ins and I completely get being shortstaffed the entire three days we were there. There was only one girl, the same girl working day and day night, and the same girl was trying to clean the entire two floors of this hotel by herself all day and all night, so yeah I get it. People are shortstaffed, but when you own a business, sometimes you have to have your owners step in and help to but overall, this day was amazing and I would absolutely stay again
Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

Belisse

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awful
Nothing was amazing. It’s my first time that I stay in a place like this. Terrible service , dirty, the appearance of the place and the room terrible. Please do not stay there
Menginap 2 malam pada bulan Februari 2024

4/10 Buruk

Tyler

Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

Carla

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst experience
The front desk night people are very rude. There were no batteries in the remote for the TV. There were no towels in the room. The room was extremely dirty, we went out to the dollar store and bought cleaning products to clean the room so that we feel comfortable. The heater did not work so it was cold during the night. I think this is the worst hotel I’ve ever stayed in. It’s the dirtiest. When I asked for towels, I was told that there were none and they were in the dryer to come back in 20 minutes, but there were folded ones right in front of the clerk. I would not recommend my worst enemy to stay here, and I will never stay here again.
Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

Alexandra

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel has ONE worker doing all cleaning and desk services. Rooms had roaches, linens were filthy. Overall horrible.
Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

Roxie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Blood on pillow case and roach found in bed low staff they lock the doors were you can’t get in to the breakfast and check in or out.I want. Back. There were others complaining also they need shut it down or get all new help and management there.
Menginap 2 malam pada bulan Februari 2024