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Ulasan untuk Holiday Inn Express Hotel & Suites Pikeville, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Pikeville, an IHG Hotel
476 S. Mayo Trail, Pikeville, KY

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 234 dari 497 ulasan" "
Penilaian 8 - Bagus. 158 dari 497 ulasan" "
Penilaian 6 - Cukup Baik. 55 dari 497 ulasan" "
Penilaian 4 - Buruk. 28 dari 497 ulasan" "
Penilaian 2 - Sangat Buruk. 22 dari 497 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Rochelle, Lake in the Hills

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always stay here when Pikeville visiting relatives!
Menginap 3 malam pada bulan April 2024

4/10 Buruk

qing, Gaithersburg

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Room is noisy. People talked loudly in the hallway at night. In addition, the hotel is next to a railway. I was waken up in the middle of night by a long train passing by. The surrounding area is under construction, it's difficult to find an entry to hotel. The hotel is over-priced!
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Bill

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff and very clean facility. Just be sure to get a room on the opposite side from the highway. By the highway is loud, but opposite side is very quiet.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Sarah

Location is great for me
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Gary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One side of hotel was next to a 4 lane highway. Large trucks gearing down for a stop light. Make sure your room is on another an side.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Vernon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Ronald

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Housekeeping needs to be trained better.
Overall stay was ok but the housekeeping was subpar. Stayed for a week and I had to get my own towels everyday and the trash and room was never done once. I reported the issue everyday but was never corrected.
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Mady

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
10/10 Recommend
This hotel was great! Clean, within driving distance to many restaraunts, mini fridge, microwave + Keurig in room, and a great breakfast.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Julianna

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Brad, Harrisburg

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only drawback was a train nearby
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Dominic

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Very nice facility
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Kenneth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan November 2023

10/10 Sangat Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The nicest staff and very helpful. Good breakfast bar.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

David

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Could use some renovation and upkeep, but it’s a clean place to sleep.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Edgar

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The room was nice, but there was a train that came through at 2 a.m. and then there were bugs in my room.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Owen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great experience
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Steven

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The. Property was very nice, road work and construction was awful. Need a sign next to Dairy Queen that turn here to get to the property. Confusing.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Renee

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Erika

Menginap 1 malam pada bulan September 2023

4/10 Buruk

Carlie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The property was nice and clean but we had some issues checking in, we along with multiple other parties had to wait in the lobby because none of our rooms were cleaned. During our wait 5-6 cleaning people walked out and stated they were taking a break. After getting in our room we got ready and headed to our concert. When we got back and laid down I honestly don’t think I’ve ever felt a mattress that hard, it could have actually been a piece of concrete under the sheet. The front desk staff was very nice but unless they get new mattresses this was a one and done for us.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

tim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Brian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very pleasant
The staff was very pleasant. The room was 1 of the best ive had at any hotels! The bathroom was a little dated but thats just nit picking! Nice hot breakfast, nice place to comeback to after long days and relax!
Menginap 4 malam pada bulan Agustus 2023

4/10 Buruk

Deborahmay

I was not able to go. Itried to cancel with Expedia for 2 days but did but was unable to complete the cancelation. I tried to cancel at the hotel but was told it had to be done through Expedia. Expedia made it difficult to contact the right place.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

BEN

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The service and property management excellence
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Catherine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Good Stay
This is a bare bones hotel that has an amazing staff that treats you as if you were the only guests they have. If you are a light sleeper having a room on the highway side can be hard to handle.
Menginap 3 malam pada bulan Agustus 2023

4/10 Buruk

Kim

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Edward

Disukai: Staf & layanan
Nice place to stay if visiting UPike or Pikeville
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Rodney

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Breakfast was great. The only drawback is the road noise in the room on the left side of motel. Will request riverside room next time. Will definitely stay here again.
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Don

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Alexandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I love everyone at the front desk! So kind!
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

david

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location, but VERY POOR signage on how to access property from Route 23.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Beth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Juni 2023

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Linda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Passing Through on Motorcycle Road Trip
Hotel is older, but nicely remodeled. Room and bed were comfortable and clean, but hotel is right on the highway, so traffic noise made it hard to sleep. Excellent breakfast- wide variety, plenty of fruit. Hotel is within walking distance to a Mexican restaurant, which had great food at a reasonable price. Poor tv program selection. Nice pool.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Mario

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff, super friendly, clean, great breakfast and location was nice!
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Carlene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was amazing. Breakfasts were really good. Bed was comfortable and service was amazing. No complaints.
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Sheila

Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Bruce

Menginap 4 malam pada bulan Mei 2023

10/10 Sangat Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a very easy stay even got a discount
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Erin

Disukai: Kebersihan, kondisi & fasilitas properti
The staff at the property were so friendly, kind and helpful. Place was clean and breakfast option was a bonus to have as I was out for my son's college graduation so I could get a quick bite in the morning. Thank you so much for everything.
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

elizabeth

Menginap 2 malam pada bulan April 2023

2/10 Sangat Buruk

Dalton

Menginap 1 malam pada bulan April 2023

6/10 Cukup Baik

Cora Beth

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2023

2/10 Sangat Buruk

Melody

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Pros: -The air conditioner was cold. -It was spacious. Cons: -It was absolutely filthy! If I had any other options, I wouldn't sleep here! No way I am showering here. -The foundation is falling apart everywhere. -Bathroom door is broken. -The elevator looks like it hasn't been cleaned in a month. -The elevator buttons are filthy and sticky (you have to push thru the sticky the push the button) -There are blood stains in the curtains -There is food (or something) smeared and splattered on the walls and door frames. -Paint scratches and chips everywhere. -Wood chips in the door. -The smell is unpleasant in the common area and in the halls. -Every surface in the bathroom is disgusting. The floor is dirty, the shower head is full of crud and scum. There is thick dust and general dirtiness in the cutout where the "clean" linens are. All corners of the bathroom are dirty and look like they haven't been cleaned in quite some time. This is all I can think of off the top of my head. We will definitely NOT be returning to this hotel. I honestly feel like we should be refunded. I paid for a "suite" and got a cheap motel.
Menginap 1 malam pada bulan Maret 2023

2/10 Sangat Buruk

Carroll

Tidak Disukai: Kebersihan, staf & layanan
Poor management
Menginap 1 malam pada bulan Maret 2023

6/10 Cukup Baik

Kathy

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Property was clean. However, when we arrived at or after the check in time.. our room wasn’t ready. We sat 45 minutes before they offered to switch us rooms. There were a tonnnn of other people who also had to wait for rooms.

2/10 Sangat Buruk

Brian

Menginap 1 malam pada bulan Maret 2023