Search Guest Houses in Pilot Point

"I was charged a $100 deposit with a $5 pet fee that was included. This was after I booked it and paid for it on Expedia. I was told the $100 would refunded back to me within 3-4 days of my check out. I never received a refund. "

"Finding the location was easy and seems to be in a nice area. The hotel was clean witb plenty of parking. Hotel room was clean and bed comfortable not to soft. Only issue we ran into was the keycarda deactivating in our wallets"

"The only reason I chose this hotel is because I stayed here about 4 years ago. It was excellent ( then). But, unknown to us, upon arrival , we found out that that hotrl was under remodeling, which meant that the main floor was covered and barricaded AND the breakfast restaurant unavailble. We had no choice but to stay there, arriving aftr midnight. We had a king bed room. But, after returning from first day's activities, our toilet stopped worling and was running water constantly. We asked fir another room. Only room available was a double bed, which angered my wife, but we had to take it. Next night when we returned to hotel, they switched us back to a different king bed room. My real issue is, the under construction- renovation info should have been available at all sources who book rooms for that hotel, including Expedia. "

"This is such a comfortable place. The food is good and plentiful. The staff is so friendly. I was welcomed warmly when we arrived. The General Manager steps in and does all the things she asks of her staff. She even remembers guest names. The rooms are very clean and large. It’s an ideal location if you want to shop at IKEA. I continue to return to this hotel when I’m in the Frisco area "

"The room was very clean and comfortable. A coffee maker would have been nice but everything else was great. Nicely updated and so clean. Breakfast was basic but sufficient. "

"Breakfast was very good"

"Clean rooms. Helpful staff. And great amenities. "

"Yes"

"Staff was nowhere to be found when you went to check out or check in. They don’t offer coffee pots or microwaves in the room and every time I would go to get coffee they were out of it and you couldn’t find anybody to replenish it. Coffee is very important to this hard-working nurse won’t be staying there again."