Pine Lake hotel guide. Loews hotel in Pine Lake, Atlanta

"The room was very clean and the room services were excellent "

"We like our stay, the hotel looks really good, the only uncomfortable things were an old shower system and the water in the sink wouldn't drain at all."

"Muy limpio"

"very nice staff I left too early for breakfast, but had a nice light supper the prior night. Everything was very clean"

"Great value for the location and price. "

"Amazing customer service "

"Ok"

"25 floors in this hotel 1 elevator working totally full hotel with 300 high school prom going on 25th floor we weren’t informed about the elevator and I was traveling with my Mother which is handicapped I walked the stairs from our 15th floor room several times because of full capacity elevator during our stay but my mother could not walk she waited 15-20 minutes several times for the elevator daily we were at the hotel for 3 days and when we asked to talk to manager about the elevator the desk employee was very very rude and short and said you need to talk to management and nobody is available write an email!!! This is ridiculous and customer service in the hospitality industry should be better at this hotel we paid good money and tipped well Parking alone was $150 dollars 50 a night the other staff like valet and security and bartender were amazing!!! They need to look at who they put at the desk talking to the guest. Very disappointed and will definitely be sending that email to corporate "

"Found a roach crawling up the wall in the room."