4/10 Buruk
Rebecca
Traveler bisnis
1 Apr 2025
Tidak Disukai: Kebersihan, fasilitas
I stayed at this hotel for two weeks and was disappointed by the lack of cleanliness and maintenance. While the staff, especially on Sunday nights, was friendly, the overall experience fell short.
Towels and bedding were often dirty, and even with visible stains, they weren’t changed. On one occasion, my supposedly fresh sheets had bloodstains. The room wasn’t cleaned regularly, and when it was, the sink was left with hair and yellow debris. Windows and surfaces remained dusty, and the curtains, which frequently fell off the hanger, didn’t properly block out light.
The AC didn’t work, there was no fridge, and the lamps barely lit the room. Water was restocked only twice in two weeks. Despite multiple complaints, there were no apologies or extra amenities offered. The walls had visible damage, and overall maintenance was severely lacking.
To top it off, the parking rate was unreasonably expensive. Given the poor service and lack of attention to basic hospitality, I would not recommend this hotel unless major improvements are made.
Rebecca
Menginap 16 malam pada bulan Maret 2025