"Here's the deal - this place is good and the reviews I think if the property leaned in to being a bit more "hostel" than a hotel or bed and breakfast even, their reviews would be a lot more fair.
My issues are mostly from lack of communication. Booking through Expedia made it hard to check in (since there's actually no physical person to check in with - and it's done online on their own website.. so if you book here, your email will not be the same as the check in one, so you have to call or show up and talk over their ipad), there was no information in the room about the free breakfast or wifi, but the latter was on a board in the kitchen (which didn't matter, because there wasn't even a password to protect the wifi), and the only reason I knew there was a breakfast was because my profile on their site offered me to add a breakfast for additional fee, BUT AGAIN, WE NEVER GOT BREAKFAST. Never knew timing, assumed kitchen, but nothing was left for us or asked of us.. we weren't itching to have it but we would have liked to be offered or any kind of communication..
The room was definitely not the cleanest; under the bed, the floor in general, was not well cleaned. There were leftover clothes in the dresser.
ALL that to say.. the place was good. It was a good place to just sleep in, to leave your personals, it felt safe enough and when we finally met the on duty manager, he was nice.
I think this place just needs a bit of a rebrand :)"
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