Lobi

Ulasan untuk Hampton Inn & Suites Plattsburgh

2.5 out of 5
Hampton Inn & Suites Plattsburgh
586 State Route 3, Plattsburgh, NY

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 706 dari 1002 ulasan" "
Penilaian 8 - Bagus. 211 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 49 dari 1002 ulasan" "
Penilaian 4 - Buruk. 19 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 1002 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Danielle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was clean and beds comfortable. I didn’t care for the parking - odd shape
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Rich C. pada tanggal 22 Mei 2024
Thank you for your feedback and for staying with us! We're glad to hear that you found the property clean and the beds comfortable.We apologize for any inconvenience caused by the parking layout. We understand how important easy and convenient parking is for our guests, and we appreciate your input on this matter.Your comments are valuable to us as we strive to improve our guest experience. We hope to have the opportunity to welcome you back in the future for an even better stay. Safe travels!

10/10 Sangat Bagus

SHANNY JOY

Disukai: Fasilitas, kondisi & fasilitas properti
I’ll come back again great stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Rich C. pada tanggal 20 Mei 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was clean and updated. It was convenient to shopping and SUNY Plattsburgh
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Rich C. pada tanggal 20 Mei 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

Crocina, Longueuil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing services
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Rich C. pada tanggal 13 Mei 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

8/10 Bagus

salome corin

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Bien ubicado
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 2 Mei 2024
Thank you for your feedback! We're glad to hear that you found our hotel well located. If you have any additional comments or if there's anything specific we can improve upon, please feel free to let us know. We value your input and hope to welcome you back in the future!

10/10 Sangat Bagus

Jean-Francois

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La propreté des lieux et la gentillesse des employés
Menginap 1 malam pada bulan April 2024
Tanggapan dari Rich C. pada tanggal 25 Apr 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the staff to be friendly and the hotel clean. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Donna

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Fasilitas, kondisi & fasilitas properti
Hotel was pleasantly clean, comfortable and went out of their way with eclipse themed arrival bags. It was a perfect place to stay so we were in the line of the eclipse!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hampton Inn Plattsburg pada tanggal 11 Apr 2024
Hi Donna!Thank you for your feedback! We are thrilled you were able to enjoy the eclipse !

10/10 Sangat Bagus

Penelope

Menginap 1 malam pada bulan April 2024
Tanggapan dari Carrie pada tanggal 28 Apr 2024
Thank you for taking the time to review our hotel.

10/10 Sangat Bagus

Tamara

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hampton Inn Plattsburg pada tanggal 11 Apr 2024
Thank you for your feedback Tamara!

8/10 Bagus

Ijssella

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Idéal pour les familles, belle hôtel avec un belle chambre. Les déjeuners inclu est bon je donne un 7.5/10. L’hôtel est proche de tout le temps de route le plus long qu’on a dû parcourir est 10min pour aller dans un bowling sinon tout état à 5min de l’hôtel.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 1 Apr 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel ideal for families and enjoyed our beautiful rooms. It's great to know that you found our location convenient and close to various attractions.Your comments regarding the included lunches are noted, and we appreciate your feedback. We'll use it to improve and enhance our offerings for future guests.We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

10/10 Sangat Bagus

Rosalie

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Just want to shout out Chris at the front desk for going above and beyond by setting up the Habs game for us in the lobby/dining area. That’s what we call 5 star service. Gracious staff, great accommodations. 10/10 would stay again!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 1 Apr 2024
Thank you for your wonderful review and for recognizing Chris for providing exceptional service during your stay! We're thrilled to hear that you had a fantastic experience and that Chris went above and beyond to ensure you were comfortable. It's always our goal to provide gracious and attentive service to all our guests.We're delighted to know that you enjoyed your accommodations and that you had a memorable experience watching the Habs game in our lobby/dining area. Your feedback motivates us to continue delivering top-notch service.We look forward to welcoming you back for another 5-star experience in the future!

10/10 Sangat Bagus

Martin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and very easy and Fady check-in
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 1 Apr 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 1 Apr 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Rodney

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was convenient for getting a taxi and getting a quick lunch ..They had really good employees at the front desk, kitchen and room cleaning service.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 28 Mar 2024
Thank you so much for your kind words and 5-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

10/10 Sangat Bagus

Ronald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean rooms and comfortable
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 25 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us and found the hotel clean and comfortable. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Armis

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very friendly and professional. The facility was extremely clean and updated. Breakfast was outstanding and dining area was kept clean and well stocked.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 21 Mar 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

Caroline

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Rich C. pada tanggal 13 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Cynthia

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Super friendly staff and really well maintained property. Will definitely stay here again!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 15 Apr 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

Mathieu

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tout était vraiment bien bon service La seule chose était que la première chambre qui nous a été donné la toilette n'était pas nettoyer. Je dis bon service c est que nous avons pu changer de chambre rapidement
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 11 Mar 2024
Thank you for choosing to stay with us at our hotel and for taking the time to provide your feedback. We are thrilled to hear that overall, you had a positive experience with us and that our service met your expectations.We sincerely apologize for the inconvenience you experienced with the cleanliness of the first room you were assigned. Cleanliness is of utmost importance to us, and we regret that we fell short in this instance. However, we are pleased to hear that our team was able to promptly address the issue and facilitate a room change for you.Your feedback is invaluable to us as we continuously strive to improve our services and ensure that all our guests have a comfortable and enjoyable stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 Sangat Bagus

Lynda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 11 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Maude-sarah

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel propre, piscine agréable, petit déjeuner vraiment exceptionnel vs les autres hotels comparables
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 7 Mar 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

Kristine

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 7 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

ANTOINE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 5 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Éric

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Superbe accueil. Excellent service par tous les employés.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 5 Mar 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

Natacha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was fine, staff was very friendly
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 5 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the staff to be friendly and your stay enjoyable. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Bagus

CHRISTIAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 11 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Céleste

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great for families: pool, hot tub, waffle maker ; )
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 5 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the hotel to be great for families, and enjoyed the pool, hot tub and waffle maker. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy parking
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rich C. pada tanggal 5 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

6/10 Cukup Baik

ward e

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Restaurant next door closed ladder in front of exit door all weekend. Doing electrical work. Staff at check in did not explain anything about the property.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Carrie pada tanggal 28 Feb 2024
Good morning Mr. Ducatte,I am sorry to hear that your stay was less than desirable. I understand your concerns about the one entrance of the hotel being blocked with ladders. There was a note left on the door by maintenance stating the door was out of order. There are 4 other exit/entrances that were accessible. It is disappointing that there is no longer a restaurant next door. It did close in 2020. The hotel is also hoping something opens there soon. However, the restaurant was not part of the hotel.There will be a discussion with our staff, to ensure they are giving each and every guest all of the information about the hotel upon check in. And of any issues that may be of concern to guests, such as one of the entrances not being accessible.We hope to see you again, on your next visit to Plattsburgh!

10/10 Sangat Bagus

Anthony, st. Albans

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I've stayed at this location many times. It is very convenient.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Rich C. pada tanggal 28 Feb 2024
Thank you for your loyalty and for choosing to stay with us repeatedly. We're thrilled to know that you find our location convenient and that you've had positive experiences with us each time.Providing a seamless and comfortable stay for our guests is our top priority, and we're delighted to hear that we've consistently met your expectations.We appreciate your feedback and look forward to welcoming you back for many more enjoyable stays in the future.

10/10 Sangat Bagus

Harold

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was friendly and great.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 28 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us and found the staff to be friendly and helpful. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Bagus

Amanda

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari RIch C. pada tanggal 26 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 26 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 19 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Annette

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff, especially the front desk assistant manager Jennifer was amazing. She was friendly, curtious and helpful. There was an issue with my comformaton from expedia. Within a matter of time things were handled and rectified. I was grateful for her help. Overall I was very pleased with the room, cleanliness and breakfast. I would highly recommend this hotel.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 19 Feb 2024
Thank you so much for your glowing review and for choosing to stay with us during your recent visit. We're thrilled to hear that you had such a positive experience, and we truly appreciate your kind words about our staff, especially Jennifer.We take great pride in providing exceptional service to our guests, and Jennifer will be delighted to hear that her assistance left such a positive impression on you. We're glad that she could swiftly resolve the issue with your reservation and ensure your comfort and satisfaction throughout your stay.Furthermore, it's fantastic to hear that you enjoyed your room, found it to be clean, and enjoyed our breakfast offerings. Your recommendation means the world to us, and we couldn't be happier to have earned your trust and endorsement.Should your travels bring you back to the area, we would be honored to welcome you back for another memorable stay. Please don't hesitate to reach out if there's anything we can assist you with in the future.

10/10 Sangat Bagus

Kathleen

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 19 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Szymon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 13 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

linda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was very clean, the breakfast was very goid and the room was clean and spacious. We loved our stay at this hotel.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 12 Feb 2024
Thank you for choosing to stay with us and for sharing your feedback. We greatly appreciate your perfect rating of 5 out of 5.We're thrilled to hear that you had an excellent stay and that you enjoyed our clean property, delicious breakfast offerings, and spacious accommodations. Providing a comfortable and memorable experience for our guests is our top priority, and we're delighted that we succeeded in making your stay enjoyable.Your kind words mean the world to us, and we're grateful for your appreciation of our efforts. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything specific you'd like to see or any additional ways we can enhance your next visit, please don't hesitate to let us know.Thank you again for your feedback, and we look forward to your next visit!

10/10 Sangat Bagus

Patty

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It’s the only place I stay when in Plattsburgh.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 12 Feb 2024
Thank you for your continued loyalty and for choosing to stay with us whenever you're in Plattsburgh. We greatly appreciate your feedback and your perfect rating of 5 out of 5.It's always a pleasure to welcome you back to our hotel, and we're honored to be your preferred accommodation choice in the area. Your continued trust and support mean the world to us, and we're committed to ensuring that each of your stays with us is comfortable, convenient, and enjoyable.Thank you again for your kind words and your ongoing loyalty. We look forward to providing you with many more memorable stays in the future. If there's anything specific you'd like to see or any additional ways we can enhance your experience, please don't hesitate to let us know.

10/10 Sangat Bagus

Asen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 12 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Steven

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Karen at the front desk is amazing!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 12 Feb 2024
Thank you for choosing to stay with us and for sharing your feedback. We greatly appreciate your perfect rating of 5 out of 5.We're thrilled to hear that you had an excellent experience during your stay, and we're especially delighted to hear your praise for Karen at the front desk. Providing exceptional service is a top priority for us, and we're proud to have team members like Karen who go above and beyond to ensure our guests have memorable stays.We'll be sure to pass along your kind words to Karen and the rest of our team. They'll be thrilled to know that their efforts made a positive impact on your experience.Thank you again for your feedback, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out.

10/10 Sangat Bagus

Cedric

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 5 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Bagus

Lori

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Good hotel
Queen beds were not that comfortable. Hot water was not hot (for tea) neither was the coffee. Dark coffee wasn't dark.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rich C. pada tanggal 5 Feb 2024
Thank you for choosing to stay with us and for sharing your feedback. We appreciate your comments and your rating of 8 out of 10.We're glad to hear that you enjoyed your stay overall, but we apologize for any inconvenience caused by the discomfort of the queen beds and the issues with the hot water and coffee.Ensuring our guests' comfort and satisfaction is our top priority, and we regret that the beds did not meet your expectations. We will review your feedback regarding the comfort of the beds to see how we can improve in this area.Additionally, we apologize for the issues with the hot water and coffee not meeting your preferences. Your feedback is essential, and we will address these concerns to ensure that we provide the best possible experience for our guests.If there's anything else you'd like to share or if there are any specific steps we can take to enhance your experience in the future, please feel free to let us know.We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Sangat Bagus

Kelly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My room was beautiful. Hotel was very clean. Best hotel up there so far.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Rich C. pada tanggal 2 Feb 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

Bahareh moradi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was excellent!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Rich C. pada tanggal 29 Jan 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

Martin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Rich C. pada tanggal 29 Jan 2024
Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

8/10 Bagus

herman

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Rich C. pada tanggal 29 Jan 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

2/10 Sangat Buruk

carly

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
My bathroom was not cleaned when I arrived. There were used dirty towels on the floor, garbage in waste basket, used bar soap and a dominos box with pizza still inside.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Rich C. pada tanggal 24 Jan 2024
Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. The issue you encountered with the lack of cleaning in your room is not indicative of the level of service our guests have come to expect and very sorry you had to encounter it. I have gone ahead and forwarded your comments to the appropriate teams in the hotel and they will be reviewing them to ensure an issue like this does not happen again in the future. We hope that you will consider giving us another chance should your travels bring you back to the area!

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Rich C. pada tanggal 23 Jan 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Sangat Bagus

Dominic, Terrebonne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Rich C. pada tanggal 22 Jan 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!