Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 407 dari 1078 ulasan" "
10 - Sangat Bagus
407
Penilaian 8 - Bagus. 344 dari 1078 ulasan" "
8 - Bagus
344
Penilaian 6 - Cukup Baik. 138 dari 1078 ulasan" "
6 - Cukup Baik
138
Penilaian 4 - Buruk. 107 dari 1078 ulasan" "
4 - Buruk
107
Penilaian 2 - Sangat Buruk. 82 dari 1078 ulasan" "
2 - Sangat Buruk
82
7,6/10
Kebersihan
8,2/10
Staf & layanan
7,6/10
Fasilitas
7,2/10
Kondisi & fasilitas properti
7,4/10
Ramah lingkungan
Ulasan
4/10 Buruk
Andrea
Bepergian bersama keluarga
23 Mei 2024
The ac didn’t work and the hair dryer was broken.
Andrea
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Patricia
Traveler bisnis, Bepergian bersama keluarga
22 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pas de commentaire
Patricia
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
AYESHA, Fort Myers
Bepergian bersama teman
20 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great pool and spa!
AYESHA
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
Vivienne
19 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Loved the pool, very friendly service and staff too!
Vivienne
Menginap 1 malam pada bulan Mei 2024
2/10 Sangat Buruk
Peri
Bepergian bersama teman
19 Mei 2024
Beds were like jail mattress. The breakfast was terrible. And the room was dirty.
Peri
Menginap 1 malam pada bulan Mei 2024
2/10 Sangat Buruk
Caroline
Bepergian bersama teman
19 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Air climatisé ne fonctionnait pas et aucun moustiquaire pour ouvrir la fenêtre donc la chambre était très humide.j’ai avisé l’employé et elle à rien fait.
Aucun rabais m’a été accordé très déçu
Caroline
Menginap 1 malam pada bulan Mei 2024
4/10 Buruk
Louise
Bepergian bersama teman
17 Mei 2024
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Nous avons été reveillé en pleine nuit par des individus qui essayaient d'ouvrir la porte de la chambre , aprés avoir demandé ce qu Ils voulaient ...ils sont partis....nous avons appelé la reception et la receptionniste a dit que c etait une erreur qu'elle avait donné notre chambre par erreur...est ce vrai?? et comment est ce possible??
Cela nous a gaché notre sommeil....
Louise
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
Emmanuelle
16 Mei 2024
Disukai: Kebersihan, staf & layanan
C'étais parfait . Déjeuner excellant
Emmanuelle
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Vincent
Bepergian bersama keluarga
12 Mei 2024
A lot of noise pass 10 pm
Vincent
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Mindy
12 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Mindy
Menginap 1 malam pada bulan Mei 2024
4/10 Buruk
Josée
Bepergian bersama keluarga dan anak
11 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Très salle déjeuner pas grand chose serviette pour la piscine faut les couraillier….
Josée
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kevin pada tanggal 11 Mei 2024
Dear Josee,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate you staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We also appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. We value the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
10/10 Sangat Bagus
Jane
11 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Clerk was very friendly when I checked in and even came to hot tub room to help with my key.
Room was very clean
Jane
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kevin pada tanggal 11 Mei 2024
Dear Jane,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. It is so nice to hear your encouraging comments about our amazing staff here at the La Quinta Inn & Suites in Plattsburgh, NY. We truly pride ourselves on our service and I am thrilled to hear that our staff tried to go above and beyond to accommodate all of your needs. I will be sure to share this positive feedback with them and I'm sure they will all be very appreciative.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Please know that I care and that we truly appreciate you as a guest of ours. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
6/10 Cukup Baik
Guerla
Bepergian bersama keluarga
10 Mei 2024
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Staff are very polite good service. We like the pool hourd until 11h00 pm. We didn't like the eggs at breackfast. Didnt look or taste like eggs .
Guerla
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kevin pada tanggal 11 Mei 2024
Dear Guerla,,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY and for taking the time to review our property on Expedia. It is nice to see that you enjoyed your stay here with us for the most part and that you had pleasant interactions with all of our amazing staff members here. Please know that I have addressed your concerns regarding the eggs served at breakfast with my team and we are currently working on a solution. Thank you very much for bringing this issue to our attention. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out.Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inns & Suites
10/10 Sangat Bagus
Gerard
Bepergian bersama keluarga
9 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very well located...Staff very nice
Gerard
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kevin pada tanggal 11 Mei 2024
Dear Gerard,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. It is so nice to hear your encouraging comments about our amazing staff here at the La Quinta Inn & Suites in Plattsburgh, NY. We truly pride ourselves on our service and I am thrilled to hear that our staff tried to go above and beyond to accommodate all of your needs. I will be sure to share this positive feedback with them and I'm sure they will all be very appreciative.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Please know that I care and that we truly appreciate you as a guest of ours. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
8/10 Bagus
Barbara
Bepergian bersama keluarga
6 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The check in was easy. The rooms were set up so that guests have placed to put things....a chair, a dresser and a desk that can hold luggage and other personal items.
Barbara
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Kevin pada tanggal 11 Mei 2024
Dear Barbara,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yoursKevin Murnane General Manager La Quinta Inns & Suites
10/10 Sangat Bagus
Marie-Ève
Bepergian dalam rombongan
5 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super !
Marie-Ève
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kevin pada tanggal 6 Mei 2024
Dear Marie-Eve, Thank you so very much for choosing to stay with us here at the Plattsburgh La Quinta Inn & Suites by Wyndham. We sure do appreciate you as a valued guest of ours and hope that we have the opportunity to serve you again in the future.It is so nice to hear your encouraging words about our daily hot breakfast, heated pool & spa, and our clean accommodations here at the Plattsburgh La Quinta! We truly pride ourselves on service and I know when sharing this with my staff they will greatly appreciate it! We genuinely appreciate you Marie-Eve and from all of our team here at the La Quinta Inn & Suites by Wyndham in Plattsburgh, NY we give you our deepest gratitude for sharing your feedback and giving us an opportunity to continuously improve. Hope to serve you again soon and know that we are HERE FOR YOU!Sincerely,Kevin MurnaneGeneral Manager
10/10 Sangat Bagus
France
Bepergian dalam rombongan
3 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Très satisfaite
France
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kevin pada tanggal 4 Mei 2024
Dear France,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yoursKevin Murnane General Manager
10/10 Sangat Bagus
Alisha
2 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Alisha
Menginap 3 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 4 Mei 2024
Dear Alisha, Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yoursKevin Murnane General Manager
10/10 Sangat Bagus
Daniele
Bepergian bersama teman
2 Mei 2024
Disukai: Staf & layanan
Hôtel un peu vieillot ! Propreté dans les aires communes moyenne, mais dans la chambre c’est mieux.
Personnel accueillant.
Daniele
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kevin pada tanggal 4 Mei 2024
Dear Daniele, Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY and for taking the time to review our property on Expedia. Please know that I do completely understand that you have concerns about the age of our property here. We have plans in the near future to give the interior and exterior a complete transformation. Please be patient with us as we work towards this goal of improving our product quality. Until then we will do whatever we possibly can to go above and beyond in the cleanliness and service departments to make sure that all of our valued guests such as yourself have an enjoyable stay here with us. We are here for you!We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
4/10 Buruk
Danny
Bepergian bersama teman
30 Apr 2024
Tidak Disukai: Kondisi & fasilitas properti
Na
Danny
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 4 Mei 2024
Thank you for taking the time to review your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really wish that I knew more about what caused you to have such a negative experience here so that I could work with my team members toward a solution. If you are able and willing to reach out with specific issues that left you with this sentiment, I assure you that I will do everything in my control to improve. It is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kevin MurnaneGeneral Manager
8/10 Bagus
Diana
Bepergian bersama keluarga
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was a great place for a time away with my daughter. Loved the hot tub and pool. Great location for shopping and nice to have a discount for supper as well. Definitely will come again.
Diana
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 4 Mei 2024
Dear Diana,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job serving you. Thank you for taking the time to review your stay here with us at The La Quinta Inn and Suites in Plattsburgh, NY and for sharing your positive experience with others on Expedia. We are truly delighted that you had a pleasant time here with us. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. It is so nice to hear your encouraging comments about our convenient location here at the La Quinta Inn & Suites in Plattsburgh, NY. We are located directly off the interstate and indeed within walking distance to many nice shopping centers and restaurants. We are conveniently situated only one exit away from the Airport and we run daily shuttles for a small fee for our guests, too and from the Airport.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
10/10 Sangat Bagus
France Des
28 Apr 2024
Disukai: Kebersihan, staf & layanan
Bien.
France Des
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 4 Mei 2024
Dear France,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yoursKevin Murnane General Manager
8/10 Bagus
Catherine
27 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Catherine
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 4 Mei 2024
Dear Catherine, Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yoursKevin Murnane General Manager
8/10 Bagus
Elyse
27 Apr 2024
Elyse
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 28 Apr 2024
Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yoursKevin Murnane General Manager
6/10 Cukup Baik
Christopher, Sanford
24 Apr 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Bleh
Christopher
Menginap 2 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 26 Apr 2024
Dear Christopher,Thank you for taking the time to review your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really wish that I knew more about what caused you to have such a negative experience here so that I could work with my team members toward a solution. If you are able and willing to reach out with specific issues that left you with this sentiment, I assure you that I will do everything in my control to improve. It is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kevin MurnaneGeneral Manager
8/10 Bagus
Line
Bepergian dalam rombongan
19 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Difficult to fond. No sign
Line
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 20 Apr 2024
Dear Line,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY and for taking the time to review our property on Expedia. It is nice to see that you enjoyed your stay here with us for the most part and that you had pleasant interactions with all of our amazing staff members here. Please know that I have addressed your concerns regarding the sign issues we are currently working on a solution. Thank you very much for bringing this issue to our attention. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out.Respectfully yours,Kevin MurnaneGeneral Manager
10/10 Sangat Bagus
lisbet
18 Apr 2024
lisbet
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 11 Mei 2024
Dear Lisbet,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yoursKevin Murnane General Manager La Quinta Inns & Suites
8/10 Bagus
Doug
17 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Get the back door lock fixed
Doug
Menginap 5 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Doug,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY and for taking the time to review our property on Expedia. It is nice to see that you enjoyed your stay here with us for the most part and that you had pleasant interactions with all of our amazing staff members here. Please know that I have addressed your concerns regarding back door lock with my maintenance team and we are currently working on a solution. Thank you very much for bringing this issue to our attention. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out.Respectfully yours,Kevin MurnaneGeneral Manager
10/10 Sangat Bagus
Gabrielle
Bepergian dalam rombongan
16 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and quiet friendly staff
Gabrielle
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Gabrielle,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
10/10 Sangat Bagus
Anna
Bepergian bersama keluarga
16 Apr 2024
People very friendly, you ask for anything, they do their best to accommodate you. Breakfast a good variety. I ve stayed there very often. I intend to return.
Anna
Menginap 2 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Anna,Thank you so very much for choosing to stay with us here at the Plattsburgh La Quinta Inn & Suites by Wyndham. We sure do appreciate you as a valued guest of ours and hope that we have the opportunity to serve you again in the future. Thank you for taking the time to review our hotel on Expedia.com and give us your feedback.It is so nice to hear your encouraging words about our served daily hot breakfast, heated pool & spa, and our welcoming staff! We truly pride ourselves on service and our team has spent the last few months working hard to make our breakfast selection the best it can be. I will be sure to share your feedback with them and I know they will truly appreciate it!We genuinely appreciate you Anna and from all of our team here at the La Quinta Inn & Suites by Wyndham in Plattsburgh, NY we give you our deepest gratitude for sharing your feedback and giving us an opportunity to continuously improve. Hope to serve you again soon and know that we are HERE FOR YOU!Sincerely,Kevin MurnaneGeneral Manager
10/10 Sangat Bagus
Alain
11 Apr 2024
Cool
Alain
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 12 Apr 2024
Dear Alain, Thank you for your support! We appreciate you as a guest of ours and hope to serve you again soon here at La Quinta Inns and Suites Plattsburgh, NY!Kevin Murnane General Manager
8/10 Bagus
Mark
11 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly and helpful staff even though they were very busy
Mark
Menginap 2 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 12 Apr 2024
Dear Mark, Thank you so very much for choosing to stay with us here at the Plattsburgh La Quinta Inn & Suites by Wyndham. We sure do appreciate you as a valued guest of ours and hope that we have the opportunity to serve you again in the future. Thank you for taking the time to review our hotel on Expedia.com and give us your feedback.It is so nice to hear your encouraging words about our welcoming staff! We truly pride ourselves on service and our team has spent the last few months working hard to make our hotel the best it can be. I will be sure to share your feedback with them and I know they will truly appreciate it!We genuinely appreciate you Mark and from all of our team here at the La Quinta Inn & Suites by Wyndham in Plattsburgh, NY we give you our deepest gratitude for sharing your feedback and giving us an opportunity to continuously improve. Hope to serve you again soon and know that we are HERE FOR YOU!Sincerely,Kevin MurnaneGeneral Manager
10/10 Sangat Bagus
Brian, Newton Centre
Bepergian dalam rombongan
10 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Only there for 2 days but being there made us feel like we were home. Nice staff.
Brian
Menginap 2 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Brian,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. It is so nice to hear your encouraging comments about our amazing staff here at the La Quinta Inn & Suites in Plattsburgh, NY. We truly pride ourselves on our service and I am thrilled to hear that our staff tried to go above and beyond to accommodate all of your needs. I will be sure to share this positive feedback with them and I'm sure they will all be very appreciative.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Please know that I care and that we truly appreciate you as a guest of ours. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
10/10 Sangat Bagus
Raymond, Chester
Bepergian bersama teman
10 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was super helpful
Stayed during the eclipse and they tried very hard to keep everything running as smoothly as possible. Appreciate the effort, from early check in to making sure everyone had an enjoyable time
Raymond
Menginap 2 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Raymond,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. It is so nice to hear your encouraging comments about our amazing staff here at the La Quinta Inn & Suites in Plattsburgh, NY. We truly pride ourselves on our service and I am thrilled to hear that our staff tried to go above and beyond to accommodate all of your needs. I will be sure to share this positive feedback with them and I'm sure they will all be very appreciative.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Please know that I care and that we truly appreciate you as a guest of ours. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
4/10 Buruk
Marion
9 Apr 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
Marion
Menginap 2 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 12 Apr 2024
Dear Marion, Thank you for taking the time to review your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really wish that I knew more about what caused you to have such a negative experience here so that I could work with my team members toward a solution. If you are able and willing to reach out with specific issues that left you with this sentiment, I assure you that I will do everything in my control to improve. It is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kevin MurnaneGeneral Manager
4/10 Buruk
Stephanie
9 Apr 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Stephanie
Menginap 4 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Stephanie, Thank you for taking the time to review your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really wish that I knew more about what caused you to have such a negative experience here so that I could work with my team members toward a solution. If you are able and willing to reach out with specific issues that left you with this sentiment, I assure you that I will do everything in my control to improve. It is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kevin MurnaneGeneral Manager
6/10 Cukup Baik
Amy
7 Apr 2024
Amy
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Amy, Thank you for taking the time to review your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really wish that I knew more about what caused you to have such a negative experience here so that I could work with my team members toward a solution. If you are able and willing to reach out with specific issues that left you with this sentiment, I assure you that I will do everything in my control to improve. It is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kevin MurnaneGeneral Manager
2/10 Sangat Buruk
Danielle
Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
6 Apr 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Upon check in it took over ten minutes for someone to come help us at the desk. Then as we made our way to the elevator a lady with 3 large dogs exited. Her dogs lunged at my two younger children. The pool was closed and our room was stained on the walls and sheets. The carpet had a layer of filth. And because we pre paid for this we can’t get a refund. Would not suggest to anyone.
Danielle
Menginap 2 malam pada bulan April 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Danielle,Thank you so much for staying with us at La Quinta Inns & Suites. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job serving you. Thank you for taking the time to review your stay here with us at The La Quinta Inn and Suites in Plattsburgh, NY and for sharing your experience with others on Expedia. Let me be the first to say I am so sorry that your stay with us did not reach your expectations. I understand your concerns and I appreciate you bringing this to our attention. I will be sure to let my housekeeping and maintenance teams know so that we can use this as a means to approve. I'm sorry the pool was closed I believe that's where our front desk staff was at check in time, trying to assist to get the pool open for guests. Also we are a pet friendly hotel and while we hope that all guests can control their pets sometimes this is not the case. We did address that with this guest to ensure it did not happen to others. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Please know that we care and that we truly appreciate you as a guest of ours. It is our only hope that you give us a second chance to show you that we can do better for you. Respectfully yours,Kevin MurnaneGeneral Manager
10/10 Sangat Bagus
Gina
Bepergian bersama teman
1 Apr 2024
Disukai: Staf & layanan, fasilitas
The building is older but the staff was very nice.
Gina
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Gina,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY and for taking the time to review our property on Expedia. It is nice to see that you enjoyed your stay here with us for the most part and that you had pleasant interactions with all of our amazing staff members here. Please know that I have addressed your concerns regarding the building with my team and we are currently working on a solution. There are plans for a renovation in the near future. Please bare with us during this slow process. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out.Respectfully yours,Kevin MurnaneGeneral Manager
8/10 Bagus
steve
Bepergian bersama teman
31 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was in a convenient location. our room was clean and the bed was nice and comfortable. we will stay here again.
steve
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Steve,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job serving you. Thank you for taking the time to review your stay here with us at The La Quinta Inn and Suites in Plattsburgh, NY and for sharing your positive experience with others on Expedia. We are truly delighted that you had a pleasant time here with us. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. It is so nice to hear your encouraging comments about our convenient location here at the La Quinta Inn & Suites in Plattsburgh, NY. We are located directly off the interstate and indeed within walking distance to many nice shopping centers and restaurants. We are conveniently situated only one exit away from the Airport and we run daily shuttles with a small fee for our guests, too and from the Airport.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
10/10 Sangat Bagus
Sophia
31 Mar 2024
Sophia
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Sophia,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
10/10 Sangat Bagus
jill
Bepergian bersama keluarga
31 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was quiet and clean.
Check-in was quick.
jill
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Jill, Thank you so very much for choosing to stay with us here at the Plattsburgh La Quinta Inn & Suites by Wyndham. We sure do appreciate you as a valued guest of ours and hope that we have the opportunity to serve you again in the future. Thank you for taking the time to review our hotel on Expedia.com and give us your feedback.It is so nice to hear your encouraging words about our served daily hot breakfast, heated pool & spa, and our welcoming staff! We truly pride ourselves on service and our team has spent the last few months working hard to make our breakfast selection the best it can be. I will be sure to share your feedback with them and I know they will truly appreciate it!We genuinely appreciate you Jill and from all of our team here at the La Quinta Inn & Suites by Wyndham in Plattsburgh, NY we give you our deepest gratitude for sharing your feedback and giving us an opportunity to continuously improve. Hope to serve you again soon and know that we are HERE FOR YOU!Sincerely,Kevin MurnaneGeneral Manager
10/10 Sangat Bagus
Sylvain
30 Mar 2024
Sylvain
Tanggapan dari Kevin pada tanggal 20 Apr 2024
Dear Sylvain,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
10/10 Sangat Bagus
Sylvain
Bepergian bersama keluarga dan anak
30 Mar 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Très bien situé
Sylvain
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Sylvain,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job serving you. Thank you for taking the time to review your stay here with us at The La Quinta Inn and Suites in Plattsburgh, NY and for sharing your positive experience with others on Expedia. We are truly delighted that you had a pleasant time here with us. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. It is so nice to hear your encouraging comments about our convenient location here at the La Quinta Inn & Suites in Plattsburgh, NY. We are located directly off the interstate and indeed within walking distance to many nice shopping centers and restaurants. We are conveniently situated only one exit away from the Airport and we run daily shuttles for a small fee for our guests, too and from the Airport.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Respectfully yours,Kevin MurnaneGeneral Manager
6/10 Cukup Baik
Peter
30 Mar 2024
Disukai: Kebersihan, staf & layanan
Peter
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Peter,Thank you for taking the time to review your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really wish that I knew more about what caused you to have such a negative experience here so that I could work with my team members toward a solution. If you are able and willing to reach out with specific issues that left you with this sentiment, I assure you that I will do everything in my control to improve. It is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kevin MurnaneGeneral Manager
8/10 Bagus
Carl
29 Mar 2024
Carl
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Carl, Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
10/10 Sangat Bagus
Carly
26 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Carly
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Carly,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
6/10 Cukup Baik
Yvonne
Bepergian bersama teman
24 Mar 2024
They had to transfer us to another room.
Cable didn't work. Called front desk, phone rang for about 30 rings. Nobody picked up. Went down to the front desk, nobody was there.
Finally got into a cleaner, nicer room where everything worked.
Yvonne
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Yvonne, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate you staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We also appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. I am the new General Manager here at La Quinta Inn & Suites in Plattsburgh, NY and I am going to do everything in my power to help improve my guests' experiences and provide the highest caliber of service that we possibly can. Please know that I care and that we truly appreciate you as a guest of ours. We value the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
6/10 Cukup Baik
Cinthia
Bepergian bersama keluarga dan anak
24 Mar 2024
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Dessus l'hôtel est vieux et mal propre.. Les chambres étaient sales.. j'ai eu l'impression que la chambre n'a pas été nettoyer avant notre arriver
Cinthia
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Cinthia, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I completely understand your frustrations and I will be the first person to extend a sincere apology. We are experiencing serious staffing issues and a lack of maintenance and housekeeping staff is right at the top of that list. There is no excuse for the issues that you encountered and I assure you that I will address these specifically with the team members that can help me get them under control. We will improve and we take your feedback very seriously. Please know that you can always contact me directly to talk about your concerns. I am aware of our shortcomings in this department and am trying to do my best to build a solid team for our future.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out to me directly. I am the new General Manager here at La Quinta Inn & Suites in Plattsburgh, NY and I am going to do everything in my power to help improve my guests' experiences and provide the highest caliber of service that we possibly can. Please know that I care and that we truly appreciate you as a guest of ours.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Respectfully yours,Kevin Murnane General ManagerLa Quinta Inn & Suites
10/10 Sangat Bagus
Eric
24 Mar 2024
Eric
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kevin pada tanggal 22 Apr 2024
Dear Eric,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager