Search Hotels Near Plaza Artesanos, San José del Cabo

"This was wonderful trip; great place and location in Cabo. Staff loves what they do, from the moment you check-in to time you leave; which you hate to come to an end. Luis, Barissa, Luciano are special people who cares about your stay and goes out there way to make you feel special. Keep up the good work, we'll be back. Thanks."

"Our room was great although right above the trash area. The view from the room and pool was gorgeous."

"Every time we flushed the toilet, an awful septic smell came up in our room… Also the air conditioner did not work…"

"This hotel was amazing. Staff all were very friendly and helpful. The hotel was very clean. They really do treat you like family always with a great attitude. Ismael at the restaurant Panchos was awesome we would always ask for him be the just made us feel comfortable. I do recommend this hotel."

"All the staff were great! Only staff issue was with pool bartender, Leonardo, who needs some customer service training. Rooms were clean, restaurant was fabulous, very peaceful by the pool. Flowers and plants are gorgeous (great gardeners). There was an issue with the bill checking out (charged twice), which they rectified. Unfortunately, they have put a second charge through without any explanation or communication. This is very disappointing."

"This property has great potential! We did have a wonderful time as a family of four with two little ones. It was safe, clean and the food was good. Not to mention a beautiful place with a view of the beach and Sierra San Francisco mountains that are to die for. There were some standouts in the staff, JP in Guest Services, Cynthia the bartender, Santiago on the waitstaff and the whole entertainment staff were all wonderful. The staff as a whole was pleasant and their only shortfalls were in managements coordination. My issue with the resort comes down to management and coordination. Nobody talked to eachother. The front desk wasn't up to speed on anything. I would get three different answers from 3 different people and departments. They didn't know about the events, the restaurants, reservations for the restaurants etc... That being said, the restaurant situation is challenging. You cannot book until you have a room number and there are no reservations available even if you did. I was not able to try anything other than the buffet and even that I could not get into one evening. This could all be solved by management and coordination. They have potential and can easily make this top tier."

"Several of us got food poisoned Elevator was not working rooms smell modly and when I cook pain they just spray the room with air freshmen. No much activities around the pool"

"I was VERY impressed with this property. The exterior is modern & attractive. The lobby and common areas are very clean and well decorated. My room was spacious, newly decorated, and very well furnished. The kitchen & bath were well accessorized with all necessary appliances and supplies. The room even had a fun dutch-door for nice airflow. The hotel also had 3 nice e-bikes and helmets available for free to guests for touring the area."

"Close to downtown, restaurants! The hotel is beautiful and very clean. Love it!"