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Shenbaga Hotel and Convention Centre

4.0 star property
Travelers can enjoy delicious meals at two on-site restaurants or relax by the outdoor pool with views of Pondicherry Promenade Beach

Choose dates to view prices

The Shenbaga Hotel and Convention Centre is near Pondicherry's vibrant beachside. Guests can enjoy the outdoor or children's pool, dine at two restaurants, and use complimentary in-room WiFi. The attentive staff consistently receives praise from visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp660.321
Rp693.337 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 15 January:
  • One of the dining venues
  • Bar/Lounge
  • Business centre
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
7 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Shenbaga Hotel and Convention Centre have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from December 25 until January 15.

How much does it cost to stay at Shenbaga Hotel and Convention Centre?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Shenbaga Hotel and Convention Centre on 24 May 2026 start from Rp660.321, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shenbaga Hotel and Convention Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shenbaga Hotel and Convention Centre?

Self-parking and valet parking are free at this property.

What time is check-in at Shenbaga Hotel and Convention Centre?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Shenbaga Hotel and Convention Centre?

Checkout is at 11:00 AM.

Where is Shenbaga Hotel and Convention Centre located?

Situated near the beach, this hotel is within a 15-minute walk of Kanniga Parameswari Temple, Ananda Ranga Pillai House and Sri Varadaraja Perumal Temple. Sri Aurobindo Ashram and Arulmigu Manakula Vinayagar Temple are also within 15 minutes. Pondicherry-Puducherry Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

7.8

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 79 reviews
Rating 8 - Good. 37 out of 79 reviews
Rating 6 - Okay. 13 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

Reviews

Verified

10/10 Excellent

KRISHNA VENI

Liked: Cleanliness, room comfort
Very pleasant stay in comfort. Rooms are big and good. only one issue - the toilet at main lobby needs to be maintained with cleanliness and that is frequently used by guest.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Sabarigirish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and pretty good service.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Juho Heikki Matias

Liked: Cleanliness, staff & service
Decent hotel with good level of service. Restaurant, bar and breakfast of good quality. The suite was nice, quiet and clean. The only negative thing was the plastic jacuzzi, worn out and discolored. It’s definitely time to skip it!
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Amar Nath

Good location
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Sri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at Shenbaga every time I visit Pondicherry. It is comfortable, safe and clean. Breakfast buffet is excellent! The a/c is great especially on those hot and humid days and nights
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
The hotel was big with all amenities of a 4 star hotel. Breakfast was good. Room and bathroom were clean but need a revamp. The hotel is 10 to 15 minutes walk to The Promenade.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

T

Liked: Staff & service

Perfectly acceptable stay.

A reasonable hotel in a good spot outside of the French Quarter. Food in the restaurant was good, room a little tired. The bar needs daylight not neon lighting, and so much more could be made of the rooftop pool. A reasonable pool was an absolute must for us, otherwise we would have stayed in the French Quarter - although the promenade really isn't anything to write home about.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay overall; helpful staff
Stayed 1 night in Jan 2024
Verified

8/10 Good

Sabarigirish

Liked: Amenities, property conditions & facilities
Breakfast is pretty good. Bathrooms in the property needs maintenance. The bathtubs and commode do have stains as they are old. Room-service staff attending the calls needs training on customer service. Overall the stay was pretty decent.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

VIJAYANT

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience at the hotel. The only thing I didn't like was the Spa. It was absolutely the worst spa and massage I've ever had and there was some suspicious behaviour in there which I avoided. However, I know that the spa is run separately. I would just recommend the management of this hotel to disassociate with the Spa and/or remove its mention from the website. Otherwise the hotel itself was perfect. Great food, great service, really wonderful experience.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Kuldeep

Liked: Cleanliness, room comfort
Disliked: Staff & service
Dated hotel used mostly by travel groups. Very limited English speaking staff which is really not acceptable considering they are a four star hotel and charge those prices. Rooms are old but cmfortable
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Vijay

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Sanjay

Disliked: Cleanliness, staff & service, amenities
The breakfast is horrible. The staff are dis courteous. The room linen was dirty and torn and used Location is good but the people at the hotel and the service is just pathetic
Stayed 4 nights in Sep 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Médiocre

L'hôtel est juste beau à voir sur les photos car en réalité, il manque de propreté et surtout les photos sont très bien retouchées, attention. Le personnel n'est pas respectueux envers la clientèle, ils peuvent vous faire attendre 30min pour avoir une fourchette ou un verre de jus. Dans les chambres, la propreté est à désirer et le personnel est très lent lorsque vous les sollicitez. le comble : la piscine est dangereuse, surtout si vous avez des enfants. le carrelage de la piscine est cassé et peut blesser gravement vos enfants, ce qui a été le cas pour ma fille qui s'est ouvert le pied à en beaucoup saigner. Aucun dédommagement ni aucune action de la part du management resté béat face à cette situation, ils n'avaient même pas de trousse de secours et le comble, ils vous demandent si vous n'avez rien apporté avec vous pendant votre voyage ! Le tarif ne vaut pas le service rendu, si tant est qu'il vous soit rendu un quelconque service. La qualité n'y est pas. Très déçus de notre investissement.
Stayed 7 nights in Feb 2025
Verified

4/10 Poor

Jean François

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La propreté est vraiment sommaire. Le personnel n est pas tres accueillant et sont sur votre dos à la recherche de pourboire.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Pranav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, comfortable experience and polite staff

The service was really good. All staff were polite, and the hotel was kind enough to allow a last minute extension of our booking as well as a late checkin. A simple, clean business hotel with nice Christmas decorations and a diverse breakfast spread. I'd definitely recommend to travellers to Pondicherry
Stayed 2 nights in Dec 2021
Verified

8/10 Good

MANIKANDA RAMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in puducherry hotel shenbaga

Overall good and value for money Complimentary breakfast was good..
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Kaleem ullah khan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Cleanliness and responsive staff
Stayed 1 night in Feb 2020
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the front office and bellboys ('bell men') hahaha. They were very professional. The pondicherry seafood soup was just out of this world and its my greatest memory.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with parking facility and great food.

Good hotel at a great location. We opted for the duplex room to accommodate the kids comfortably and they really enjoyed the separate upstairs bed 😊. I drove down to pondicherry and was very particular that the hotel needs to have proper parking space for my SUV. As you know, many of those boutique hotels in pondy has issues with parking and most of the time you have to do a street side parking which is very much a hassle. Shenbaga has proper parking and valet. The restaurant needs special mention, the Pondicherry special Prawns and fish dishes were really tasty. The buffet breakfast was also a good spread, catering to Indian and foreign guests. Overall I am happy with the hotel.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para una noche de paso

Habitación amplia, aunque necesitaría una remodelación. Desayuno pobre
Stayed 1 night in Aug 2019
Verified

6/10 Okay

David

Liked: Staff & service, room comfort

ok hotel in Pondy

The hotel was nice and pleasant, the room was very large, and the staff was helpful, but the room smelled of smoke and the linen and towels were greyish.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Simon

Disliked: Property conditions & facilities

Average

We stayed here for 2 nights. The room was spacious and clean, but in need of updating. We experienced a lot of noise - both from our neighbours’ children (the interconnnecting door seemed to have little sound proofing) and the hallway (decor is predominantly tiled/hard surfaces and seemed to be an echo chamber). The bed was very hard. Good hot water but bathroom dated and the workmanship appeared amateur. Wifi was good. The rooftop pool area was spacious with plenty of loungers. Breakfast (included) was predominantly Indian, with an egg station - quality and choice average. Location was ok, a 10 minute walk from the northern end of the beach. In hindsight I wish we stayed in one of the quaint villas in the heart of the French Quarter.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good location. Fairly new hotel. Room was large with three beds for three people.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Miho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は清潔で居心地が良いです。屋上のプールは景色が一望できてとても気持ち良かったです。 レストランで夕飯をとろうとしたら、混んでいてしばらく待つことになりました。大きなホテルなので、団体も多く、食事はゆっくりとれる雰囲気ではありません。
Stayed 2 nights in Aug 2018