Hotel Keluarga di Pontyclun

"Wonderful 3 night stay in a deluxe room, food in BLOK was divine and we loved our time using the indoor pool, such a beautiful hotel, staff are a real credit to this place, especially Helen at breakfast time who helped us plan our days out."

"The hotel is a little dated but with good facilities. Two things let it down. The room on the ground floor had no aircon on the hottest day of the year. The windows can barely open and let any fresh air and provide no privacy. Finally, there is an unacceptable and very expensive charge for the car park. Overall, not a pleasant stay and poor value for money."

"Beautiful surroundings with an outside terrace overlooking a small lake, quiet. Staff very courteous and helpful. Grounds could do with a bit of tidying, cigarette stubs everywhere. Sink in bathroom problematic for shorter people, needed to stretch over the counter to use it, tap also very stiff to use and leaking. Enjoyed our stay very much and would stay there again."

"The room was really good very comfortable and clean.. staff were amazing bar had an excellent choice ..food was well prepared and tasty would definitely recommend the breakfast delicious looking forward to coming back.."

"Lovely place to stay and staff were so welcoming and helpful. We enjoyd the hearty breakfast. The location is great to travel by train in to Cardiff city centre. We will return and hopefully arrive earlier to fit in an evening meal - menu looked good."

"Very nice barn conversion, clean room, excellent continental breakfast laid on every morning,staff were very friendly and available for any queries."

"Check in is at 3 pm and they will not allow early check in, even though I emailed the hotel and they said since we flew in over night that the front desk could accommodate that. Waited hours trying to stay awake in lobby. Never again"