Hotel Keluarga di Poole

"Great location, clean and comfortable room, friendly staff, nice toiletries and great selection of coffee and teas. Great food and drinks available onsite. Ideas for improvement- larger fridge, the fridge is tiny - other than the free water that is provided you can’t fit anything more in there. Robes would be nice as well as body lotion or hand cream in the bathroom."

"We chose this hotel because of its fabulous location and the photos on the website, which made it look stylish and inviting. Unfortunately, the reality didn’t match our expectations. The hotel itself is looking quite tired and could really do with some refurbishment. We were also looking forward to the food after seeing the menu and photos online, but it turned out there was a new chef and a completely different menu. Instead of the restaurant experience we were expecting, it was more like a...

"We stayed in a sea view room and, unfortunately, the hotel didn’t live up to expectations. The biggest issue was that it felt very tired and in need of refurbishment. The room and hotel overall felt quite run down, especially considering the price. Sleep wasn’t great either. The walls and corridors seem to carry a lot of noise, so you hear doors constantly closing throughout the hotel. The “double” bed was simply two single mattresses pushed together, which wasn’t particularly...

"We had a lovely stay, reception staff were fab - the bonus of the gym & swimming pool was great. Rooms comfy bed comfy would recommend"

"Reasonable value all round but could do with modernising a tad. The antique hair dryer created a horrible burning smell. Other than that the room came with everything you’d need or expect. Pillows I found horrendously uncomfortable. Overall ok, room was clean and tidy. Staff were friendly. £15 for parking is a bit of a liberty."

"No food available after a long trip and the sea view room on the first floor is a bit of a stretch from a standing position only. I did manage to catch a glimpse between the rooftops."