Thank you for your review. We never mention that we provide gluten free breakfast. Also we did not tried to charge you a bill, but very rarely mistakes are done, usually by customers, regarding their room numbers. That' s why we request that you check your bills before payment.

Dear Mr. Steve, thank you for your review. First, we would like to apologize for the error that the cleaning lady made. We will try to make sure that it won’ t happen again. We provide a second key if you want, but for safety reasons and as per hotel regulations, it is not allowed to leave the card in his slot when you leave the room. That’ s the reason we use room cards for electricity in most hotels, otherwise they would be useless. Of course it is not allowed to bring your own food and drinks from outside the hotel, in the outside patios as they are the areas of the restaurant and the bar. We do not think that there are any restaurants and bars in the world that you can bring your own food and drinks. Regarding the elevator, it can stop in rare occasions, due electricity fluctuations or due to sudden move of the people inside for safety reasons. When you pressed the alarm button, we went immediately to the elevator engine room to reset it, that’ s why the elevator restarted soon after. (It doesn' t restart by itself)

Dear Mrs. Kristina, Thank you very much for your kind words! We hope to see you again soon.

Dear Mr. Bjorn, thank you for your review. Breakfast is American Buffet and we would appreciate a private mail for the things you didn`t like in order to improve, as every year w every to make things better. The feedback we have from clients so far does not agree with your opinion, but we always open to suggestions. In all hotels there are various groups of people during the season, but we try to keep the noise down, groups or no groups. If there is a problem regarding noise from other guests, it`s better to let us know the exact time in order to fix it. Hope to visit us again, best regards, George Vourdahas