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Ulasan untuk Three Rivers Inn & Suites

2.5 out of 5
Three Rivers Inn & Suites
2015 Highway 73, Port Arthur, TX

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 258 dari 765 ulasan" "
Penilaian 8 - Bagus. 253 dari 765 ulasan" "
Penilaian 6 - Cukup Baik. 131 dari 765 ulasan" "
Penilaian 4 - Buruk. 60 dari 765 ulasan" "
Penilaian 2 - Sangat Buruk. 63 dari 765 ulasan" "

8,0/10

Kebersihan

8,0/10

Staf & layanan

6,6/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan April 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was horrible the room it's smell really bad (mold and smoking at the same time) It had mold next to bed.
Menginap 1 malam pada bulan April 2021

8/10 Bagus

Lionell

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
When I went to get breakfast bags from the front desk for my kids I was told I could only take one when I had two rooms with six kids and my husband so we didn’t get any. Also their was no housekeepers working so our rooms weren’t service at all the two days we stayed
Menginap 2 malam pada bulan April 2021

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was never told that the hotel had to hold $100. Then I was charge the $100 for nothing and they said it would take 7 days to go back on my account.
Menginap 1 malam pada bulan April 2021

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2021

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The rooms were very small, and due tonthe freeze that happend a few weeks before there werw signs that they were still under construction, which was a eye sore, to see plastic all around.
Menginap 2 malam pada bulan Maret 2021

2/10 Sangat Buruk

Hector

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No lo recomiendo mientra uno dormia ellos tenian empleado de construcción trabajando y uno no podia dormira a sido la peor experiencia que etenido
Menginap 3 malam pada bulan Desember 2020

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Honestly this place was in bad conditions and we had issues from the beginning since the check in because once we got our key we went to out given room on the elevator and it was taking a while to get to 2nd floor and we where wondering why it didn’t work properly then we make it to the room we was given and the room was dirty like someone was staying there then I go down and tell the receptionist and he said it’s supposed to be clean so he changes the room to a room on 3rd floor so we have the same issue on the elevator then only one out of the two keys for the door work. Well we finally made it to a so called clean room it was bad and in terrible conditions I will provide pictures if it available. it smelled terrible(towels where dirty, carpet was nasty, restroom didn’t want to flush, bathtub had hairs in it, and the air unit smelled just like cigarette)and it was a so called non smoking room 😓 and with my three kids it was just not a good place to stay but we didn’t have possibilities to get my money back so we toughened it out and ended up staying since it was for two days only. But I would not recommend this place at all for a family even though I went based of reviews since it had great ones but making it there was a big No-no. And I understand could be that there are still in the process of renovations since all the weather issues they had had in the previous years but they need to have it closed at-least til it’s good to be livable for family and in good condition.
Menginap 2 malam pada bulan Maret 2021

8/10 Bagus

Melissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2021

6/10 Cukup Baik

Todd

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Run away
Do not stay here!!! I repeat do not stay here. First off, the charge all people that book through hotels.com a $100.00 damage deposit. I have never encountered that before. When i enquired about getting the deposit back, i was told that it qould be between 3 to 6 business days, depending on my bank. The place was a dump. It was dirty and run down. Wonder when i will get my deposit back. The only redeeming aspect of this place were the employees, whom were exceptionally nice.
Menginap 1 malam pada bulan Maret 2021

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
You get what you pay for
Male Front desk worker not wearing mask and do not note i had an late check out time. Dirty carpet and window seal. Hair in bathroom.
Menginap 1 malam pada bulan Maret 2021

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
First of all they are doing renovations to the hotel so the initial look of the hotel is off putting. Then the customer service is horrid. The room itself was not very clean at all. I remember seeing only 1 housekeeper the entire time. And I would never stay here again.
Menginap 3 malam pada bulan Maret 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
THIS HOTEL SHOULD NOT BE IN BUSINESS WORST WAY I HAVE EVER BEEN TREATED!!! WOULD RECOMMEND TO ABSOLUTELY NOONE!!!
Menginap 1 malam pada bulan Maret 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Terrible hotel!! Definitely roach motel if I ever saw one holes in the elevator floor, exposed wires on button panels, you can’t close the curtains completely so good luck to someone trying to sleep during the day absolutely the worst hotel I have ever been to!!!!
Menginap 1 malam pada bulan Maret 2021

6/10 Cukup Baik

Paul

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2021

4/10 Buruk

Rafael

Traveler bisnis
Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2021

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ur SE Tex hotel.
Conveniently located. Always easy in and out. We stay here everytime we're in SE Texas. Affordable also.
Menginap 1 malam pada bulan Februari 2021

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Things that i wasn't told til we got there. They require 100.00 deposit even for one night. They are very adamant on it especially if you book online. Morning staff was quite rude. Breakfast is grab and go no choices just small brown bag one per guest. If you ever stayed at a Microtel this place is exactly like it. We also had no water during our stay during the storm. Beds were comfy but didnt seem like they were queen sized and bathtub was nice when we finally had water pressure come back. I'm also a local and at this point i would not recommend this place at all. No maid service and when we did we did all our cleaning which is fine but only had it once.
Menginap 3 malam pada bulan Februari 2021

2/10 Sangat Buruk

Lorenzo

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I didn't stay because the lights were off when i arrived.
Menginap 1 malam pada bulan Februari 2021

6/10 Cukup Baik

Tiffany

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It’ll do
When I attempted to put my key card in the door flew opened. In room 330 you have to slam it for it to actually close. I sanitized the headboard, microwave and table before cleaning the tub and toilet. Small room but good enough for what’s needed. The other guest were loud. The electricity went out during the night.
Menginap 2 malam pada bulan Februari 2021

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Hotel is good, the front desk service it was bad
The front desk guy look getto and super super slow. I think he was on drugs and there was other customers complaining.
Menginap 1 malam pada bulan Februari 2021

4/10 Buruk

Matthew

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan
Thieves
Food stolen from room by maid. There’s only one maid. Change for washing clothes was gone too
Menginap 4 malam pada bulan Januari 2021

4/10 Buruk

Allen, Louisiana

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room was dirty. Toilet has not been cleaned at the base. Urine and hair still there. Dirt behind the door in the bathroom. Mattresses were worn. Would not recommend this hotel.
Menginap 1 malam pada bulan Januari 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2021

8/10 Bagus

Tyler

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2021

8/10 Bagus

Kelly

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The check-in took 35 min, something about checking in after mignight. The on check out we noticed they had charged us the $100 deposit.
Menginap 1 malam pada bulan Januari 2021

10/10 Sangat Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Satisfied customer
Great place and location for work
Menginap 4 malam pada bulan Januari 2021

6/10 Cukup Baik

Angelo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Failing building
Beds are super confi and the rooms look good but the elevator looks and sounds likes is going to fall i didnt had a window or it was covered by a black tarp, toilet broke took 4 hours to come and fix.
Menginap 2 malam pada bulan Januari 2021

4/10 Buruk

Karherine

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
We’re supposed to have a double king bed they turn
We’re supposed to have a double king bed they turned out to be a really small room very comfy
Menginap 1 malam pada bulan Januari 2021

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad review!
Dirty room, hair in tub, no towels or soap, not a good choice.
Menginap 1 malam pada bulan Desember 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
It was okay for a one night stay but cleaning needs to be better there. Bathroom was pretty gnarly.
Menginap 1 malam pada bulan Desember 2020

4/10 Buruk

Javier J.

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Deplorable
The staff was polite and helpful, but the building was in deplorable condition. Roaches seemed to end up dead daily, and it does not appear the cleaning staff vacuumed the floor. The carpet was so dirty that it was gray/black instead of brown. The sheets had small red drops on them, and the shower curtain had mold.
Menginap 3 malam pada bulan Desember 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice
Great hotel except the rooms weren't soundproof at all. You could hear every time someone swiped their card, opened a door, walked around on the floor above you, the bathroom fan was on in the room below me so I could hear it all night, and you could hear everything going on in the hallway.
Menginap 1 malam pada bulan November 2020

4/10 Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Oktober 2020

10/10 Sangat Bagus

Richard

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Oktober 2020

2/10 Sangat Buruk

Miria

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The only thing good about this place was the staff. They were kind and helpful. I'm surprised the building itself hasn't been condemned. Our fi
Menginap 1 malam pada bulan Oktober 2020

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
should’ve known better.
Well i knew there was remodeling but didn’t expect that. An exit was closed off so what if something really would’ve happened. The morning front desk lady was very rude. There is a 100.00 hold on your card if you book online which i didn’t know about. Most places do 20.00. There is no grab and go breakfast. Our bed was made but no clean sheets as you can see in the picture. Yeah we definitely will never stay there again.
Menginap 1 malam pada bulan Oktober 2020

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We did not stay after arriving to find half the hotel covered in tarps, loud drinking guys in the parking lot, having to be beeped in t9 come inside, took awhile, found more trashy looking construction and found our potential room small and dirty, nothing like the photos.
Menginap 1 malam pada bulan Oktober 2020

8/10 Bagus

Patricia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2020

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Oktober 2020

10/10 Sangat Bagus

Linda

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2020

10/10 Sangat Bagus

Kurt

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My room was clean and well kept. Had to ask for towels but besides that 👌
Menginap 5 malam pada bulan September 2020

10/10 Sangat Bagus

Linda

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan September 2020

8/10 Bagus

Joe

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
As good as it gets When Laura visits
Ok. The hotel just got hit with a cat 4 hurricane. Under the circumstances, it is still surprising the hotel is even operational. There was a mildew smell that was growing every day I stayed But the hotel was as accommodating as they could be. Tarps were still on the front of the hotel to keep the rain out.
Menginap 3 malam pada bulan September 2020

10/10 Sangat Bagus

Osiel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Missy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Very comfortable room and bed. They are either new or remodeling so excuse the mess but a great stay. Out of main part of town some so it’s peaceful and quiet.
Menginap 1 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Luis

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2020

8/10 Bagus

Megan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Agustus 2020

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2020