"Parking was good, staff was good. The pictures online of this hotel looks much nicer than it is. Room needs updating and fresh paint, bathroom was in need of repair. I paid and requested a deluxe handicap accessible room and got a standard king room. I am handicapped and just had a heart surgery 5 days prior and needed the shower, because it was difficult to lift my leg over the tub. The walls had spots all over and looked like splatttered blood, or something brown slung all over it. You can tell the staff try to clean the best they can, but it’s hard when things are falling apart. Breakfast was just cereal oatmeal and waffles, a few muffins , juice and coffee. Very minimal.
Until they can upgrade, we won’t be staying here again.
Whoever does the reservation for Hotel.com needs to pay attention when someone requests a handicap room, we don’t ask for it for the fun of it! I have stayed in much nicer hotels for what I paid to get a room in Vicksburg for this room! I am very disappointed with hotel.com.!!"