Port Orange hotel guide. Diamond Resorts hotel in Port Orange, Florida

"Check in was fast, hotel staff was very friendly and accommodating. Love my room was upgraded to a oceanview. Stayed for my son's graduation from college. Will be back for vacation with husband."

"Great location right on the ocean. Very clean room and excellent staff "

"Place was nice and, I would stay again. Bathroom could have been a litter cleaner but, it was a nice spacious bathroom. Had a problem with the room at check in so ,to get what I believe I paid for, it cost an extra $25 a night. Even though I had called ahead and was told it was no problem and be written in my reservation to be no higher than the 4th floor due to issue with heights. Plus the resort fees etc., it was a little pricy."

"I booked 2 rooms. One for my wife and I, and another for our adult daughter who was traveling with us. We had a late check-in after attending an outdoor music festival. We couldn’t wait to get checked in and shower. When we arrived at our room, a shower wasn’t possible because there was no shower curtain on the rod. We called the front desk and were relocated to a new room at the other end of the hotel. How does a well managed hotel overlook something as basic as a missing shower curtain? Also, the in-room coffee maker in our new room did not work. Our daughter’s room was even worse. She had no hot water in the shower. They had no rooms left to move her to, so she had to take a cold shower. Then, she discovered the hairdryer didn’t work, so she had to go to bed with wet hair. Also, several lights in her room did not work. While it wasn’t the desk clerk’s fault, she still could’ve been more helpful. She offered a less than full throated apology and had no solution for any of the problems we encountered. The property manager was not on duty when we checked out this morning when I asked to speak with them, and I had to pry the contact information from her so I could call to discuss our situation on Monday. This hotel appears relatively clean, but it is very poorly maintained and the staff seems to have very little supervision. We paid a LOT of money for these rooms due to the high demand during a peak time. Given the serious deficiencies, we should be refunded our money."

"Everything was perfect!"

"Beach was very nice"

"Very clean and staff was helpful"

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"Overall, my stay was quite adequate. Check-in went smoothly enough and the staff were both informative and helpful. I did not like that the luggage carts were around the buildings corner and its slightly inconvenient that if a luggage cart is in fact needed: instead of being able to stay inside the hotel to access an elevator you have to exit the lobby walk around the front of the parking lot and then re-enter the building with the added hassle of using your keycard. It was quite difficult to do on my own and I could only imagine how hard it would be for someone disabled. The inside of the room was immaculately clean however the terrace was lacking. The hotel advertised room service, a washer/dryer ( like there was one in each room) , a restaurant on premises, and a few other amenities that in fact were not provided. I had difficulty accessing the QR code hotel information and I believe the wrong link was being pulled up due to a Google owned storage option kept displaying un the url. Unfortunately, I had to check out an hour early due to the overflow drainage face being installed upside down and the drainage system under the tub being non-existent; water then flooded the lower level floors."