Pemandangan dari properti

Ulasan untuk DoubleTree by Hilton Hotel Portland

4 out of 5
DoubleTree by Hilton Hotel Portland
1000 NE Multnomah Street, Portland, OR

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 516 dari 1008 ulasan" "
Penilaian 8 - Bagus. 250 dari 1008 ulasan" "
Penilaian 6 - Cukup Baik. 120 dari 1008 ulasan" "
Penilaian 4 - Buruk. 68 dari 1008 ulasan" "
Penilaian 2 - Sangat Buruk. 54 dari 1008 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kristi, BEND

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
On a busy game weekend there was limited staff working in the bar/dining area. We couldn’t get service so had to leave.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 13 Mei 2024
Hello Kristi. Thank you for your feedback. We apologize for the service issue. We're addressing staffing to improve service during busy times. We hope to welcome you back soon for a better experience

6/10 Cukup Baik

Rachel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The staff was wonderful. My bed, however, was extremely uncomfortable and small.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari JM pada tanggal 13 Mei 2024
Hello Rachel. We're glad to hear you found our staff wonderful. We apologize for any discomfort you experienced with the bed size and comfort. We hope to have the opportunity to welcome you back for a more restful stay.

10/10 Sangat Bagus

Dana

Disukai: Fasilitas, kondisi & fasilitas properti
Great location and the Tri Met train stops out front. Very nice and clean place to stay. It’s my go to when in PDX.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari JM pada tanggal 13 Mei 2024
Hello Dana. We're delighted to hear that you enjoyed our convenient location and clean accommodations! Thank you for making us your go-to choice when visiting Portland. We look forward to welcoming you back for another excellent stay!

10/10 Sangat Bagus

Jade

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great customer service from every single staff member! Five star service!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari JM pada tanggal 13 Mei 2024
Hello Jade. We're thrilled to hear about your exceptional experience with our staff! Providing top-notch service is our priority, and we're delighted to receive your five-star rating. Thank you for choosing us, and we look forward to welcoming you back soon!

10/10 Sangat Bagus

Cheyanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location. Needed a night in the area. Easy accommodations, very friendly staff. Nice dining area
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari JM pada tanggal 9 Mei 2024
Hello Cheyanne. Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you had a comfortable stay and enjoyed our amenities. We look forward to welcoming you back in the future.

10/10 Sangat Bagus

David Scott

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff. Right on light rail
Menginap 5 malam pada bulan April 2024
Tanggapan dari JM pada tanggal 8 Mei 2024
Hello David. Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.

6/10 Cukup Baik

Ruth

No fridge or microwave, had to go down stairs and back up stairs to get to room, had to pay to park in there garage.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari JM pada tanggal 6 Mei 2024
Hello Ruth. We apologize for the inconvenience you experienced during your stay. Your feedback about the lack of certain amenities and parking fees is duly noted. We appreciate your input and will use it to improve our services.

10/10 Sangat Bagus

Marisa

Bepergian bersama teman
Very clean, nice accommodations. Wish there was a fridge in the room and there were no USB plugs in the room but otherwise, a great property
Menginap 1 malam pada bulan April 2024
Tanggapan dari JM pada tanggal 29 Apr 2024
Hello Marisa. Thank you for your feedback! We're thrilled to hear that you enjoyed our clean and comfortable accommodations. Your suggestions regarding the guestroom features will be considered for future enhancements. We hope to welcome you back soon for another great stay!

10/10 Sangat Bagus

Denise, Hercules

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari JM pada tanggal 29 Apr 2024
Hello Denise. We're glad you enjoyed your stay! Looking forward to seeing you again soon.

6/10 Cukup Baik

Christabel

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
NO POOL. Its seasonal so may be open in the summer and that wouldn't be a big deal if I was traveling alone but I booked it so kids could swim on our way through. (All available info online says they have a pool.) Facility is nice. Pretty centrally located downtown. No one at the front desk answers phones. That was kind of odd and inconvienent having to go all the way down there to get information about anything.
Menginap 1 malam pada bulan April 2024
Tanggapan dari JM pada tanggal 23 Apr 2024
Hello Christabel. We apologize for any inconvenience caused by the seasonal availability of our pool. Please know that your feedback is valued, and we'll work to ensure our online information accurately reflects this. Despite this, we're delighted you found our facility nice and enjoyed its central downtown location. If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We appreciate your understanding and hope to welcome you back for a great experience in the future!

4/10 Buruk

Toby

Traveler bisnis
I paid for a room with a balcony, it was screwed shut. The board in front of the sink fell off and crushed my daughter’s toes. The baseboards in the bathroom were filthy. The morning desk clerk waived my parking fee, so that was nice.
Menginap 1 malam pada bulan April 2024
Tanggapan dari JM pada tanggal 22 Apr 2024
Hello Toby. We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable to us in maintaining our standards. We'll address the balcony and maintenance issues immediately to ensure a safer and more enjoyable experience for our guests. We look forward to welcoming you back for a more enjoyable experience in the future.

10/10 Sangat Bagus

Timothy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to our destination and it was a great place to stay!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari JM pada tanggal 17 Apr 2024
Hello Timothy. Thank you for sharing your experience! We're delighted to hear that our hotel's convenient location contributed to your enjoyable stay. We hope to welcome you back soon for another memorable visit!

10/10 Sangat Bagus

Maria

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I wish parking was included …have to pay extra for parking.
Menginap 2 malam pada bulan April 2024
Tanggapan dari JM pada tanggal 17 Apr 2024
Hello Maria. Thank you for your feedback. We appreciate your input regarding parking fees. We'll certainly take your comments into consideration as we continuously strive to enhance our guests' experience. We look forward to welcoming you back in the future.

8/10 Bagus

Gerald

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good Parking and self-contained as far as accomadations and dining. Very good buffet for breakfast.
Menginap 1 malam pada bulan April 2024
Tanggapan dari JM pada tanggal 8 Apr 2024
Hello Gerald. Thank you for your positive feedback! We're delighted to hear that you enjoyed our parking facilities and found our accommodations and dining options convenient. We're glad you liked our breakfast buffet. Your satisfaction is our priority, and we look forward to welcoming you back again soon!

10/10 Sangat Bagus

Janet

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was very friendly and food delicious.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari JM pada tanggal 10 Apr 2024
Hello Janet. We are delighted to hear that you had a memorable stay and we hope to have the pleasure of welcoming you back soon.

10/10 Sangat Bagus

Israel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Near max an bus routes, not far from.other sporting, concert arenasnas well
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari JM pada tanggal 2 Apr 2024
Hello Israel. Thank you for highlighting our convenient location near bus routes and popular sporting and concert arenas. We're glad you found our location beneficial for your stay. We hope to welcome you back in the future!

8/10 Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari JM pada tanggal 2 Apr 2024
Hello Elizabeth. Thank you for your review! We're looking forward to serving you again soon.

10/10 Sangat Bagus

Jonathan

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari JM pada tanggal 2 Apr 2024
Hello Jonathan. Thank you for choosing our hotel and for taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back soon.

6/10 Cukup Baik

Kelsey

Traveler bisnis
Tidak Disukai: Fasilitas
On the older side with limited in-room amenities.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari JM pada tanggal 2 Apr 2024
Hello Kelsey. Thank you for your feedback. We understand your concerns about our older facilities and limited in-room amenities. Your input is valuable, and we will take it into consideration as we work to improve our services. We hope to have the opportunity to provide you with a better experience in the future.

10/10 Sangat Bagus

Jaskaren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari JM pada tanggal 27 Mar 2024
Hello Jaskaren. We appreciate this 5-star review! We are glad you enjoyed your stay with us and hope to have you back again in the near future.

8/10 Bagus

Dawnyel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari JM pada tanggal 19 Mar 2024
Hello Dawnyel. Thank you for your review! We're pleased to know your experience met your expectations. Looking forward to welcoming you back!

10/10 Sangat Bagus

Donna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel in downtown Portland. The reservation was over booked but they gave us two separate rooms, free parking and breakfast for the inconvenience. The parking garage was connected to the property and secure. The rooms were very clean and the restaurant served a great breakfast!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari JM pada tanggal 15 Mar 2024
Hello Donna. Thank you for sharing your positive experience with us. We apologize for the inconvenience caused by the overbooking but are pleased to hear that our team was able to accommodate. We're delighted you found the rooms clean, the parking convenient, and enjoyed breakfast. We appreciate your feedback and hope to welcome you back for another great stay in Portland.

10/10 Sangat Bagus

Katharine

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari JM pada tanggal 13 Mar 2024
Hello Katharine. Thank you for the 5 star review! We hope to serve you again in the near future.

10/10 Sangat Bagus

Yvett

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari JM pada tanggal 11 Mar 2024
Hello Yvett. Thank you for the 5 star review! We can't wait to welcome you back for another unforgettable experience.

10/10 Sangat Bagus

SUNG HOON

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 11 Mar 2024
Hello Sung Hoon. Thank you for choosing us! We're excited to welcome you back for another wonderful visit.

10/10 Sangat Bagus

Matt

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, comfortable, good service
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari David Weston, GM pada tanggal 1 Mar 2024
Thank you, Matt, for the perfect 5!

10/10 Sangat Bagus

Shannah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari David Weston, GM pada tanggal 1 Mar 2024
Shannah, thank you for the 5 out of 5! We appreciate your business.

10/10 Sangat Bagus

Amy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel and staff
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 27 Feb 2024
Hello Amy. Thank you for your review. We hope to serve you again in the near future.

10/10 Sangat Bagus

Irma

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 28 Feb 2024
Hello Irma. Thank you for your review. We hope to serve you again in the near future.

4/10 Buruk

jeff

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 27 Feb 2024
Hello Jeff. Thank you for your review. We hope to serve you again in the near future.

6/10 Cukup Baik

Rachael

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Rooms poorly maintained.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 27 Feb 2024
Hello Rachael. Thank you for choosing to stay with us! We hope to welcome you back and win your heart in full!

6/10 Cukup Baik

Sean

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 22 Mar 2024
Hello Sean. Thank you for your review. We look forward to the opportunity to host you again soon!

8/10 Bagus

Gerald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked the breakfast buffet.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 27 Feb 2024
Hello Gerald. Thank you for your review. We hope to serve you again in the near future.

10/10 Sangat Bagus

Maria, LYNNWOOD

Bepergian bersama teman
Great location, big room, attentive staff!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 19 Feb 2024
Hello Maria. Thank you for your review. We hope to serve you again in the near future.

6/10 Cukup Baik

Barry, Seattle

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Rooms were cold
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 19 Feb 2024
Hello Barry. Thank you for your review. We hope to serve you again in the near future.

10/10 Sangat Bagus

Amber

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 19 Feb 2024
Hello Amber. Thank you for your review. We hope to serve you again in the near future.

4/10 Buruk

esgar

Disukai: Staf & layanan
I was in a meeting in Portland that extended longer then expected so I stayed the night here in Portland to avoid driving back home late. The front desk was very lovely although attention to detail could go a long way as I was given the wrong room number and spent 15 minutes figuring out why the room door wasn’t opening, come to find out I was entering a room that was occupied already because my room number was written wrong on the key card. Secondly do not touch the blinds, my room had a balcony and when I went over to open the curtains/blinds I found huge red stains that I don’t wanna imagine what they are. And lastly be prepared to pay $27 extra to cover your parking next to the hotel, because that’s not free
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 9 Feb 2024
Hello Esgar. Thank you for sharing your feedback with us. We're sorry to hear about the inconvenience you experienced with the room assignment and the condition of the blinds. This falls short of our standards, and we apologize for any frustration caused. We'll address these issues with our team to ensure they're not repeated. Regarding the parking fee, we understand your concern and will review our policies for clarity. We appreciate your input and hope to have the opportunity to make it right for you in the future.

10/10 Sangat Bagus

JORGE ALBERTO SAMANO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
no safe enough and no turisic places arrownd
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari JM pada tanggal 9 Feb 2024
Hello Jorge. Thank you for your review. We hope to serve you again in the near future.

8/10 Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari JM pada tanggal 8 Feb 2024
Hello George. Thank you for your review. We hope to serve you again in the near future.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Januari 2024
Tanggapan dari JM pada tanggal 5 Feb 2024
Hello. Thank you for your review. We hope to serve you again in the near future.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari JM pada tanggal 5 Feb 2024
Hello. Thank you for your review. We hope to serve you again in the near future.

8/10 Bagus

Ashlee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This place was great but wish the pool was open! And had no warning about pool being closed until we got there
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 5 Feb 2024
Hello Ashlee. Thank you for your feedback and we apologize for any miscommunicaton. We're pleased to know your experience met your expectations. Looking forward to welcoming you back!

10/10 Sangat Bagus

Atanacio

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very personable and professional.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 5 Feb 2024
Hello Atanacio. Thank you for your review. We hope to serve you again in the near future.

10/10 Sangat Bagus

Karla

Bepergian bersama teman, Traveler bisnis
I really enjoyed our stay at double tree
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari JM pada tanggal 5 Feb 2024
Hello Karla. Thank you for your review. We hope to serve you again in the near future.

4/10 Buruk

Brandon

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari JM pada tanggal 5 Feb 2024
Hello Brandon. Thank you for your review. We hope to serve you again in the near future.

10/10 Sangat Bagus

Sherina

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
I stayed at this hotel because it was in walking distance to the convention center. I did not have a vehicle, but noted that the property and parking garages had security controls. Staff at the hotel were great. The hotel was clean. The room was clean. The restaurant, Gather had great food.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari JM pada tanggal 5 Feb 2024
Hello Sherina. We appreciate the fantastic review and are glad you enjoyed your stay with us!

6/10 Cukup Baik

Steven

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari JM pada tanggal 22 Mar 2024
Hello Steven. We are delighted to hear you enjoyed your stay. We look forward to your next stay!

10/10 Sangat Bagus

Hillary

Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari JM pada tanggal 7 Feb 2024
Hello Hillary. Thank you for your review. We hope to serve you again in the near future.

6/10 Cukup Baik

JONG HYUN

Traveler bisnis
Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari JM pada tanggal 5 Feb 2024
Hello Jong Hyun. We are delighted to hear your stay was nothing less than exceptional. Thank you for choosing to stay with us!

10/10 Sangat Bagus

Kainan

Tidak Disukai: Kebersihan
Ok
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari JM pada tanggal 7 Feb 2024
Hello Kainan. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!