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Ulasan untuk Kimpton Hotel Vintage Portland, an IHG Hotel

4.5 out of 5
Kimpton Hotel Vintage Portland, an IHG Hotel
422 SW Broadway, Portland, OR

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 641 dari 1000 ulasan" "
Penilaian 8 - Bagus. 224 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 73 dari 1000 ulasan" "
Penilaian 4 - Buruk. 38 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 24 dari 1000 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,4/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Tracy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were wonderful, hotel was clean and very close to Powell’s books
Menginap 4 malam pada bulan April 2024

6/10 Cukup Baik

Talia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Ryan

Tidak Disukai: Fasilitas
Nothing good to share. They let me book a room but when I showed up they said it was double booked and didn’t give me an option to upgrade. I had to book another hotel but of course they still charged me for my room. Now I have to have my bank deal with it which will take forever no doubt. Tks for nothing!!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Rahel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was really nice very modern like how they the room set up very clean nice view . The staff at the front desk was so helpful and also the valet was such helpful everything about this hotel was very nice. I will definitely go back and stay longer.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Breena

Tidak Disukai: Kebersihan
Our truck was severely damaged by valet the night of 04/10/24. Side swiped the whole passenger fender wall from truck bed to cab.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Martha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Jery

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Isaac, Auburn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Matthew

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Tanveer, White Rock

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved this hotel and the social hour, free coffee in morning and lovely staff!
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Li-An

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Nice decor, happy hour wine tasting, complimentary whiskey tasting.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

janice

Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Janilet

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Definitely worth the price. This property is absolutely beautiful and the food is delicious and high quality. Will definitely be staying at this hotel from now on. Our dinner was comped as well!! A new Kimpton fan for sure.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Katie

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I stayed in one of their private hot tub rooms and it was just what I needed - so relaxing. And the front desk staff was incredibly accommodating and kind from the moment I walked in the door, to me and my dog (no pet rent at this hotel, btw). However, the Monday night bartender at Bacchus (the reason I'm not giving the staff 5 stars) was incredibly rude and patronizing in a way that I'm guessing he would not have been had I been a bit younger and a bit thinner. But the awesome front desk staff, the privacy of the room and the lovely view from the hot tub more than made up for the crappy bartender.
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Sandra Capusan

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The room was beautiful, the tub was phenomenal, the bar and bar manager was great! He was hilarious and attentive, his service was great. Cece was kind and inviting at the front desk and I appreciated the check up text! Check out was easy, but we had to wait for valet for literally an hour to get the cars… I had to reschedule my client which also pushed back all my other appointments resulting in loss of income for me. The coffee was out and we were told where the nearest coffee shop was instead the staff just refilling the coffee pot. No one offered and type of explanation or reimbursement for the costly valet experience that way very apparent. The hotel itself was beautiful but the customer service at the end was inexcusable.

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Highlight if our stay was definitely dinner at their restaurant Il Solito. Staff was very helpful and accommodating.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Geo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thanks for great service will come again for future visits
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Travis

Disukai: Kebersihan
Everything was good
Menginap 3 malam pada bulan Januari 2024

8/10 Bagus

Kathy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

William, Long Beach

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

James

Menginap 6 malam pada bulan Januari 2024
Tanggapan dari Noah pada tanggal 20 Jan 2024
Thanks for taking the time to give us feedback, we really appreciate it. We hope to see you again soon!

10/10 Sangat Bagus

Judith, Eugene

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is so unique! My friend from Portland recommended this hotel as we were trying to get home to Eugene from Chicago during the ice storm. What a find! Everyone was so accommodating. The GM, George, personally made sure we were not forgotten when we showed up for our reservation 2 hours early. I sipped hot cocoa in the lobby, then Noah checked us in and informed us about complimentary wine from 5-6. We played shuffleboard then had a lovely dinner at the hotel’s restaurant. It took us 2 extra days to complete our trip to Eugene but this was definitely the best experience we could have possibly had. A&J❤️
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Noah Griser pada tanggal 20 Jan 2024
We're so glad that you loved your stay with us, and we greatly appreciate your feedback! Please come and see us again soon.

10/10 Sangat Bagus

Toni, Merced

Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Guy

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Noah pada tanggal 20 Jan 2024
Thanks for the feedback, come back and stay with us again, soon!

10/10 Sangat Bagus

Noelle

Bepergian bersama keluarga
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Noah pada tanggal 20 Jan 2024
We really appreciate you taking the time to leave us feedback. Come and see us again, soon!

8/10 Bagus

Allison

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I generally enjoyed the hotel. I was disappointed that my room wasn't cleaned when I left for the day. Not sure if you need to request it if you want your room cleaned, but no one told me that. Thank you
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Front Desk pada tanggal 20 Jan 2024
Thank you for taking the time to leave us feedback, I will pass that along to our team and make sure that we can improve that moving forward. Hopefully we'll see you again soon!

10/10 Sangat Bagus

Faye

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Noah pada tanggal 20 Jan 2024
Thanks for taking the time to leave us feedback. We really appreciate your business!

10/10 Sangat Bagus

Kimberly

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Noah pada tanggal 20 Jan 2024
We really appreciate you taking the time to leave this feedback for us! We hope to see you again, soon.

10/10 Sangat Bagus

Michie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were amazing. We loved our room. There was a passionfruit(?or similar?) smell in the room and sheets when we first arrived that was mild and very pleasant. Best hotel stay I've had in a while.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Front Desk pada tanggal 18 Des 2023
Thanks so much for your feedback, we appreciate it! Hopefully we'll see you again sometime soon. Happy Holidays!

10/10 Sangat Bagus

john

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Front Desk pada tanggal 17 Des 2023
We're so happy to hear that you enjoyed your stay! Hopefully we'll see you again sometime soon.

10/10 Sangat Bagus

RAUL

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Front Desk pada tanggal 17 Des 2023
Thanks so much for the positive feedback, I'm glad you enjoyed your stay! Please come see us again soon.

10/10 Sangat Bagus

lily

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Front Desk pada tanggal 17 Des 2023
We appreciate the feedback and we're so happy you enjoyed your stay. Thanks for staying with us!

10/10 Sangat Bagus

heather

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay, staff were amazing
Menginap 2 malam pada bulan November 2023
Tanggapan dari Front Desk pada tanggal 17 Des 2023
Thank you so much for your feedback! We hope to see you again sometime.

6/10 Cukup Baik

Jeremy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Uncomfortable bed
Everything about our stay was great except for the bed. It was so uncomfortable that we cut our trip short and went home to sleep in our own bed instead of staying the second night of our reservation.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Front Desk pada tanggal 20 Nov 2023
Thank you for your feedback, we will pass that along to our team so we can improve our guest experience. We appreciate your business!

10/10 Sangat Bagus

Bethe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Front Desk pada tanggal 26 Nov 2023
Thanks for taking the time to leave us your review. We're happy to hear you enjoyed your stay with us, hopefully we'll see you again soon!

10/10 Sangat Bagus

Allison

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Front Desk pada tanggal 20 Nov 2023
Thanks so much for your feedback, hopefully we'll see you again sometime!

6/10 Cukup Baik

Christine

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Friday night stay
The trans woman at the front desk was not friendly nor welcoming. From the beginning there was an attitude before I even gave her my credit card. Second there was no one to open the door and take my bags which is what I expected from since this is what the Hotel Kimpton Monaco in Seattle does and has treatment similar to royalty. My room was the higher end spa room and the room only had 1 robe so my partner didn’t have one and it from my experience at the front desk I was turned off by that already. The kimpton in Seattle not only had two robes but slippers and expected the same amenities. This kimpton left very much to be desired. There was a child above our room having a meltdown screaming and stoping around early in the morning which was triggering to me a disabled veteran with ptsd so that was not a great experience for me to have to endure while on my anniversary. While I get that family’s may come to the hotel I feel like if they have an unruly child they should at least have been not been right underneath someone from the looks of it the hotel was not busy Friday night. -Kris
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Logen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel has an extremely welcoming staff. Noah, the front desk manager, was especially exceptional. The downtown location is very convenient to key points across the city. The rooms also have a nice design.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Front Desk pada tanggal 20 Nov 2023
Thanks so much for the feedback! We'll pass that along to the team- your kind words are much appreciated!

6/10 Cukup Baik

Griffin

Tidak Disukai: Staf & layanan
The valet pricing and service (I declined and self parked for less than half), the front desk check staff was / is condescending - apparently straight and white are taboo in Portland. The area seemed unsafe, and I'm from LA which is sub par as well. It would have been better to stay by the airport.
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Danielle

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan
This property & services are getting raggedy. I used to stay here often in 2017-2020 but since coming back it's not worth the money. I rented a suite I've had lots of times before, room has photos of a full wet bar, bar seating, large dining room table, only to be given some kind of smaller jr. suite for a premium suite price. Manager was condescending to me saying all the rooms have the same amenities, but I have eyes, I can see there's no wet bar with sink, bar seating or full dining room table that seats 6 people. Room has a faint, weird sweet stink to it...like the smell of someone drinking a lot of daiquiris, throwing them up on the carpet, and it was just cleaned 2 hours ago. The heater is crazy loud when it starts up, so we are just going without. Random guys fighting and yelling down on the street - no surprise there's at least 15 houseless folk along side either area of the hotel. Drawers old and warped that won't shut all the way. No big deal, just not premium vibes like the cost of the room would imply. This is an old building that hasn't been updated, surrounded by high/drunk houseless people and their bodily refuse, with rude, unhelpful staff that will literally try to gaslight you on what you paid for vs what you are getting.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice place. Thanks for the free cup of coffee each morning. Given the high numbers of homeless in the neighborhood, I'd appreciate the function of a doorman. Somebody hit me up for money while I was waiting for a colleague in the hotel's lobby.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Front Desk pada tanggal 13 Nov 2023
Thank you for your feedback, we will pass that along to our team! Hopefully we'll see you again sometime.

10/10 Sangat Bagus

Ashley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great modern hotel, staff was very friendly. Also they give free wine during happy hour and live music!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Front Desk pada tanggal 13 Nov 2023
We're happy you enjoyed your time with us, hopefully we'll see you again sometime soon!

10/10 Sangat Bagus

Samuel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Front Desk pada tanggal 13 Nov 2023
Thanks so much for the great rating. We hope to have you with us again at the Vintage!

10/10 Sangat Bagus

Rick

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Front Desk pada tanggal 13 Nov 2023
Thanks for the great review! We appreciate your business, hope to see you again soon!

10/10 Sangat Bagus

Cynthia Nelson, Salt Lake City

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Front Desk pada tanggal 13 Nov 2023
Thank you for your feedback! We appreciate you and hope to see you again soon.

2/10 Sangat Buruk

Nancy

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Alana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel! Amazing, friendly staff! Great, walkable location with lots of shopping and dining options.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Front Desk pada tanggal 30 Sep 2023
Thanks so much for your kind words! We'll pass that feedback along to everyone, hopefully we'll see you again sometime soon.

10/10 Sangat Bagus

Fawaz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Front desk
Everything was perfect, starting from Andy in the front guest, he was very helpful
Menginap 3 malam pada bulan September 2023
Tanggapan dari Front Desk pada tanggal 16 Sep 2023
Thanks for the feedback - hopefully we will see you again sometime soon!

8/10 Bagus

Matthew

Menginap 2 malam pada bulan September 2023
Tanggapan dari Front Desk pada tanggal 13 Nov 2023
Thank you for your feedback! We appreciate you and hope to see you again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel staff went above and beyond to ensure I had everything I needed!
Menginap 2 malam pada bulan September 2023
Tanggapan dari Byron pada tanggal 11 Sep 2023
Thank you so much for your kind words! We do appreciate you! Please come back soon!