Eksterior

Ulasan untuk Staypineapple, Hotel Rose, Downtown Portland

3.5 out of 5
Staypineapple, Hotel Rose, Downtown Portland
50 SW Morrison Street, Portland, OR

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 625 dari 1003 ulasan" "
Penilaian 8 - Bagus. 207 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 80 dari 1003 ulasan" "
Penilaian 4 - Buruk. 51 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 40 dari 1003 ulasan" "

9,0/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jan Krista

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Most dog friendly hotel we have ever stayed. Very good value for money. We will only stay at this hotel from now on whenever we go to Portland again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 1 Mei 2024
Hello Jan, Wow! We are very thrilled that you chose Hotel Rose for your recent accommodations, and thank you so much for your excellent feedback. It is true that we are very pet friendly and we sure love our guest dogs who stay with us too! Thank you very much for bringing your furry friend, Charlito during your Portland visit. You are welcome back any time and we look forward to see you all again soon. Happy Travels, Kennedy O

10/10 Sangat Bagus

Carlo

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome
Menginap 1 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 30 Apr 2024
Carlo, Thanks for your perfect survey! We are glad to see that you enjoyed your stay and experience at Hotel Rose and we look forward to hopefully seeing you back again. Best Regards, Kennedy O

10/10 Sangat Bagus

Joseph

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay every time.
Menginap 1 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 29 Apr 2024
Joseph, Wow! Thank you for always choosing to stay at Hotel Rose during your visits to Portland. We are thrilled to see that your experience and accommodations is always a great stay every time! We look forward to seeing you back soon again! Best Regards, Kennedy O

10/10 Sangat Bagus

Tava, Northglenn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved the hotel, we had a river view and just few steps from the riverwalk. The windows are a little thin, so you can hear the traffic, but walking distance to tons of areas of the city.
Menginap 2 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 30 Apr 2024
Hi Tava, We appreciate you staying at Hotel Rose during your recent visit to Portland. We are pleased to see that you also enjoyed your beautiful waterfront view room. Thank you for also recognizing our excellent location, walking distance to tons of areas of the city. We hope that we will get the opportunity to see you all again. Thank you, Kennedy O

10/10 Sangat Bagus

Linda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Always enjoy our stay at the Pineapple, can't wait to come back.
Menginap 1 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 30 Apr 2024
Hi Linda, Thank you for always choosing your accommodations with Hotel Rose! We are pleased to know that you always enjoy your stay with us. We can’t wait for your return and we sure look forward to welcoming you back again. Best Regards, Kennedy O

10/10 Sangat Bagus

Michael

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 22 Apr 2024
Michael, Thank you so much for your excellent rating! We appreciate you staying at Hotel Rose during your recent visit to Portland and we look forward to see you back again soon. Warm Regards,Kennedy O

10/10 Sangat Bagus

Janet

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We found the hotel to be very comfortable and well located. I had been a bit worried about the reviews of the area. We thought it was just a fine city location and very walkable. We felt safe walking around in the evening, going to a show and to restaurants. I would recommend this property to anyone looking for a downtown location, and would happily stay here again.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 20 Apr 2024
Janet, Wow! Thank you so much for choosing to stay at Hotel Rose during your recent visit to Portland. We always aim to offer comfortable accommodations and an unsurpassed degree of service. We are pleased to see that you found the hotel very comfortable and well located. You are welcome back any time, and we sure hope to see you and yours again upon your next visit in the Portland area. Kind Regards, Kennedy O

8/10 Bagus

Sarah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This hotel is in a great location. It's close to many things and well positioned for transportation options. The staff was very accommodating and friendly. We were able to check in early with no issues. It's an older building and the climate control is an issue. They can only have the heat or the AC on and there is no individual room control. This made how a very stuffy and uncomfortable stay for us. At checkout, they mentioned they had fans available but we were not offered one before then
Menginap 2 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 18 Apr 2024
Sarah, We really appreciate you staying with us at Hotel Rose and thank you so much for taking the time to share your feedback. We always aim to offer comfortable accommodations and an unsurpassed degree of service for our guests. We are thrilled to hear that you found our staff very accommodating and friendly during your stay. I am really sorry to hear about the AC issue-we have portable fans that we normally offer to our guests upon request, and I am sorry to learn that our staff did not follow up with you in this manner. Again, we appreciate your candid comments and we hope that this does not deter you from giving us another try, should your travels bring you back in the Downtown Portland area. Kind Regards,Kennedy O

8/10 Bagus

Melinda

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
Loved everything and area around hotel was nice and calm. Friendly staff. Only issue my friend and I had was the room had no AC. So we had the windows open so the room would not be so stuffy. Please install AC to every room.
Menginap 1 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 15 Apr 2024
Hi Melinda, We appreciate you staying at Hotel Rose during your recent visit to Portland. I am glad to see that you loved everything and also found the area around our property nice and calm. We are really sorry about the AC issue-our staff should have offered a portable fan to assist with the stuffy room. Please forgive us if we failed to follow up in this manner. I hope that this does not deter you from giving us another try, should your travels bring you back in the Downtown area. Thank you, Kennedy O

4/10 Buruk

Chanielle

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location and great for walking. We opted for a ballroom. Which was nice because unfortunately I didn’t do my research to realize theres no ac at this hotel. We like our room cold so this was horrible. The front desk brought up a fan at midnight which helped… it also helped to muffle out the noise of the constant ambulances going by and the homeless guys below us having a screaming match. The bedding was amazing but the pillows were too firm. Our group of 3 didn’t sleep well and will not be back. There’s so many great things about this hotel and they really do make you feel special but the ac is a deal breaker. There’s no fans in the bathroom and extremely dim lighting for makeup. We enjoyed the experience there but I couldn’t imagine staying there in the summer.
Menginap 1 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 14 Apr 2024
Ms. Murray, We appreciate you trying us out at Hotel Rose and thank you for taking the time to offer your review. Our goal is to always provide comfortable accommodations for all our guests. We sincerely apologize for the outside noise as well as the AC issue during your stay. To follow up on my voicemail to you, please give us a call directly at the hotel so that we may discuss-I am eager to make things right for you. Kind Regards, Kennedy O

10/10 Sangat Bagus

Wyatt

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very pet friendly love it
Menginap 1 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 11 Apr 2024
Hello Wyatt, Thank you very much for your perfect rating! We are glad that you chose Hotel Rose for your recent accommodations. I am glad to see that you enjoyed your experience. We sure hope to see you and yours back again sometime soon! Warm Regards, Kennedy O

6/10 Cukup Baik

nancy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
I did not like that the price Expedia sent me for the booking after confirmation was not representative of what I would be paying at the desk. If you cannot provide accurate billing for the site then you need to amend your practices. I paid close to double after all the charges the hotel claimed. Parking, amenity fee and taxes. I confirm the booking on the Expedia site based on trusting that your information is correct. It was not.
Menginap 2 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 11 Apr 2024
Hi Nancy, Thank you for sharing your feedback and for choosing to stay at Hotel Rose recently. While parking is available at our property, it is optional at the daily rate of 25 per night with in and out privileges. Regarding your discrepancy with the third party price, please feel free to give us a call directly at the hotel so that we may resolve this issue. We hope to hear back from you soon. Best Regards, Kennedy O

10/10 Sangat Bagus

Bermarie

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed here for one night with our puppy. The room (426) was comfortable and spacious. We had no issues finding space for our small crate. The room temperature was perfect, and it was a comfy bed. The staff was friendly and attentive—There are multiple green areas around the hotel to take your furry friend for a walk and relieve themselves—the complimentary drink and water bottle were a good surprise.
Tanggapan dari KO pada tanggal 9 Apr 2024
Bermarie, WOW! Thank you so much for your outstanding review and we appreciate you staying at Hotel Rose. I am thrilled to hear that you found your bed comfy, room temperature perfect and our staff friendly and attentive. Thank you for also recognizing our complimentary drink vouchers that we offer upon arrival as well as our refillable water bottles. We sure hope to see you and your furry friend again should your travels bring you back in the Downtown Portland area. Happy Travels, Kennedy O

8/10 Bagus

Holly

Menginap 2 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 28 Apr 2024
Hi Holly, We appreciate you returning to stay with us at Hotel Rose. Thank you for taking the time to offer your great rating, and we sure hope to see you back again soon. Best Regards, Kennedy O

6/10 Cukup Baik

Renee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 28 Apr 2024
Renee, We are sorry to see that your experience with us at Hotel Rose was not a perfect one. Please feel free to give us a call directly at the Hotel so that we may listen to your concerns and salvage the moment. We hope to hear from you soon. Thank you, Kennedy O

10/10 Sangat Bagus

Lari

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and cute
Menginap 1 malam pada bulan April 2024
Tanggapan dari KO pada tanggal 6 Apr 2024
Hi Lari, Thank you very much for staying with us recently. We are glad to see that you had an amazing experience with us. We appreciate your perfect rating and hope to see you back again soon. Warm Regards, Kennedy O

10/10 Sangat Bagus

Natalie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 25 Apr 2024
Natalie, Thank you so much for your perfect rating. We are glad to see that you enjoyed your accommodations and we sure hope to see you back again! Thank you, Kennedy O

2/10 Sangat Buruk

Jesse

Disukai: Staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ko pada tanggal 1 Apr 2024
Jesse, We are saddened to see your unfortunately bad rating of your experience with us. Please give us a call directly at the hotel as we would like to hear more details regarding your accommodations and what went wrong. We hope to hear from you soon. Thank you, Kennedy O

10/10 Sangat Bagus

monica

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 18 Apr 2024
Hello Monica, We appreciate you choosing to stay at Hotel Rose and for taking the time to submit your perfect survey. We sure hope to see you back again soon. Thank you, Kennedy O

10/10 Sangat Bagus

Mia

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 18 Apr 2024
Mia, Thank you so much for your perfect score! We are glad to see that you enjoyed your accommodations at Hotel Rose, and we hope that we will have the opportunity to serve you and yours again soon. Thank you, Kennedy O

10/10 Sangat Bagus

Casimir

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 27 Mar 2024
Casimir, Thank you very much for your perfect rating. We hope to see you back again soon for another memorable experience. Kind Regards, Kennedy O

8/10 Bagus

MUN

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 14 Apr 2024
Thank you very much for choosing to stay at Hotel Rose, Mun! We are pleased to see that you enjoyed your accommodations. We sure hope that we will have the chance to host you again so that we may earn your perfect rating. Best Regards, Kennedy O

10/10 Sangat Bagus

Donna

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast service was a little slow and had 3 different people helping us
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 25 Mar 2024
Hi Donna, We are pleased to see that you enjoyed your accommodations with us at Hotel Rose, and thank you for also dining in our Bottle + Kitchen restaurant. Again, thank you for your perfect rating and candid comments-we hope to see you back again soon. Best Regards, Kennedy O

8/10 Bagus

Margaret

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our family of three enjoyed this property overall. The location is fantastic, and we were given a room overlooking the river, which was lovely. The complimentary drinks were much appreciated. Our room with two double beds was on the small side but had everything we needed. We weren’t huge fans of the bedding - it was really difficult to manage for two people. I would say this is a fine property for a short stay.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 25 Mar 2024
Margaret, Thank you so much for sharing your feedback! We are delighted to hear that you enjoyed your property along with your family. While our rooms all come with European-style individual duvets, I am sorry to hear you weren’t huge fans. We have regular blankets that we’d be happy to offer upon request. Thank you for also recognizing our fantastic location within the downtown area, and also just across from the Willamette River. We sure hope that we will have the opportunity to host you and your family upon your next visit in the Portland area. Happy Travels, Kennedy O

10/10 Sangat Bagus

Laura

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was clean and the beds were extremely comfortable. All the staff were wonderful and so helpful! The area around the hotel can be a little dodgy at night to no fault of the hotel itself. And the restaurant is a bit mediocre but great if you're just looking for a quick drink. All in all great experience!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 22 Mar 2024
Hi Laura, WOW! Thank you so much for your excellent feedback and for choosing to stay at Hotel Rose. I am thrilled to see that you found our beds extremely comfortable and the hotel clean. We also appreciate you dining in our Bottle + Kitchen restaurant during your stay. Again, we are glad that you had a great experience and we hope that we will see you back again for another wonderful time. Kind Regards, Kennedy O

10/10 Sangat Bagus

Jaime

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 22 Mar 2024
Hello Jaime, We are glad that you chose Hotel Rose for your recent accommodations. We are happy to hear that you found us to be a nice property to stay with. Thank you for your perfect rating and we look forward to hosting you again soon. Warm Regards, Kennedy O

10/10 Sangat Bagus

Mary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff did a great job of making sure we had what we needed. All the staff that we talked to were very friendly. Easy check-in and check-out. The pineapple water and welcome drink were great perks but really wished we could have tried the cookies that I read about. Also wished that the water pressure in the shower was stronger. Enjoyed the robes and pineapple touches everywhere. We were able to walk from Union Station to the hotel and walk to Powell’s Books, donut and coffee shops easily. If shopping is on your list of things to do, then this hotel is close to so many retail shops! They offer a Zipcar onsite, but ride shares were easy to get and came within minutes of requesting it. Public transportation is also right by the hotel for easy access to places around town.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Luz pada tanggal 15 Mar 2024
Thank you so much for sharing your positive experience with us! We're overjoyed to hear that our team members did an excellent job meeting your needs and that their friendliness added warmth to your stay. We're sorry to hear that you missed out on our cookies – they're a guest favorite and we definitely want you to try them during your next stay. It's great to know that you appreciated the cozy robes and pineapple-themed touches. Our location's walkability, especially being near Union Station, Powell’s Books, and various shops, is something we're quite proud of and happy to see benefited you. We thoroughly enjoyed having you stay with us and look forward to welcoming you back to try those cookies and explore even more of what Portland has to offer.

10/10 Sangat Bagus

Deanna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were cold inside our room. We cut the heat up but the room never warmed up.😔😔😔
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Luz pada tanggal 15 Mar 2024
I'm sincerely sorry to hear that your room was cold and that adjusting the heat did not resolve the issue. Your comfort is extremely important to us, and it's disheartening to learn that we fell short in providing a warm and cozy environment for your stay. Please rest assured that we will look into this matter immediately to ensure our heating system is functioning properly and efficiently in every room. Should you choose to stay with us again, we will do everything we can to ensure a warm and welcoming experience from start to finish. Thank you for bringing this to our attention, and once again, please accept our heartfelt apologies.

8/10 Bagus

Sarah

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 1 Apr 2024
Hi Sarah, We appreciate you choosing to stay with us recently. Thank you for taking the time to submit your rating and we hope that we will see you and yours again soon. Best Regards, Kennedy O

10/10 Sangat Bagus

Garrett

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always a great stay! 👍
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 12 Mar 2024
Garrett, Thank you for always choosing Hotel Rose for your accommodations! I am thrilled to hear that your experience is always a great one! We sure hope to see you back again soon. Kind Regards, Kennedy O

10/10 Sangat Bagus

Belen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 12 Mar 2024
Belen, Thank you for your perfect rating, and for choosing Hotel Rose for your recent accommodations. We hope that we will see you again upon your next return to Portland. Happy Travels, Kennedy O

10/10 Sangat Bagus

Flor

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My family enjoy for the first time staying ay this hotel. For sure next time we visit Portland we would be staying here. I appreciate their excellent service. 👍
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 12 Mar 2024
Flor, WOW! We truly appreciate you choosing Hotel Rose for your accommodations during your recent visit to Portland. We are thrilled to hear that your family enjoyed their first time staying with us. We always aim to offer an unsurpassed degree of service for our guests and I am glad that you found our service excellent. You are welcome back any time, and we look forward to hosting you and your family again, upon your next return to the Downtown Portland area. Happy Travels, Kennedy O

10/10 Sangat Bagus

John F

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari KO pada tanggal 5 Mar 2024
Hello John, Thank you so much for your perfect survey. We are happy that you chose to stay at Hotel Rose for your recent visit. We hope to see you back again soon. Kind Regards, Kennedy O

10/10 Sangat Bagus

Marsha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KO pada tanggal 5 Mar 2024
Hi Marsha, Thank you so much for staying at Hotel Rose. We are grateful for your perfect rating and hope that we will see you again, upon your next visit in the Downtown Portland area. Thank you, Kennedy O

2/10 Sangat Buruk

weizhen

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was noise when I was sleeping and you have to pay to park and there is no free food
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Luz pada tanggal 1 Mar 2024
Thank you for your review. I'm sorry to hear that noise disturbances affected your sleep and that certain aspects of our hotel did not meet your expectations, such as the parking fee and lack of complimentary food.We strive to create a peaceful environment for all our guests and will explore additional measures to help us alleviate some of the exterior noise. While we currently do not offer complimentary food, we hope our guests find value in the quality and variety within our dining options. Your feedback is important to us, and we will take it into consideration as we continue to improve our services. Kindly,

10/10 Sangat Bagus

Bonni Patreka

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super amazing and helpful staff! Mikayla was absolutely fantastic!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Luz pada tanggal 29 Feb 2024
Thank you so much for your amazing review! I will be Sure to thank Makayla for her outstanding service! please let us know if your travels bring you back to Portland to give you a great welcome again!

10/10 Sangat Bagus

FNU

Bepergian bersama keluarga
Disukai: Fasilitas
Kennedy was a great host. We came here for our wedding anniversary and he set up entire room for welcoming us. This place is a must for any tourist to Portland. The view from apartment was amazing and we went for a walk in the morning by the river.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 25 Feb 2024
Sonal, Thank you very much for choosing Hotel Rose for your recent accommodation and we are glad that you celebrated your wedding anniversary with us. Our entire staff truly enjoyed taking care of, and celebrating your special day with you both. I delighted that that you also enjoyed your room view facing the famous Willamette River. We sure hope to see you again for another memorable experience. Happy Travels, Kennedy O

8/10 Bagus

SHERRIE

Location,cleanliness , friendly staff...would stay again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 25 Feb 2024
Hi Sherrie, Thank you so much for your kind comments. We are pleased to hear that you were happy with our cleanliness and friendly staff. Thank you for also enjoying our excellent location within the Downtown Portland area. You are welcome back any time-we hope to see you back again soon so that we may have the opportunity to earn your perfect rating. Kind Regards, Kennedy O

10/10 Sangat Bagus

Lydia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the bedding for the rooms, the comforters are so soft and cozy. I liked that the rooms were equipped with a Google Chromecast, it made it easy to watch streaming versus just cable channels. The free water is a plus, it makes it so convenient to be able to grab some from the lobby on your way up to the room, and it makes it easy to make coffee using the single serve machine. The room was a great size, the restroom was clean and well stocked. Our fridge wasn't working in the room, they sent someone up right away to take a look and once the issue wasn't able to be repaired, they replaced the whole unit which was so nice. Overall, a great stay.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Luz pada tanggal 23 Feb 2024
Thank you so much for your 5 star review. We are so happy that you enjoyed your stay at every turn and that our team was able to solve any down falls. Please come back soon!Kindly,

10/10 Sangat Bagus

Jennifer D

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 22 Mar 2024
Hello Jennifer, Thank you so much for your perfect rating. I am glad to see that you had a wonderful experience with us at Hotel Rose. We hope that we will see you again upon your next visit in the Downtown Portland area. Thank you, Kennedy O

10/10 Sangat Bagus

Heather

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, nice rooms. Only complaint was the hot water not getting very hot, Luke warm at best. I’d stay again though
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 19 Feb 2024
Heather, Thank you very much for choosing Hotel Rose for your recent accommodations. We are pleased to hear that you enjoyed our excellent location and also found your room nice. We are sorry to hear about the water temperature issue-we are actively investing the issue and will resolve it as soon as possible. We look forward to welcoming you back again soon. Kind Regards, Kennedy O

10/10 Sangat Bagus

Karen, Woodinville

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 22 Mar 2024
Karen, Thank you for your perfect rating. We are delighted to see that you enjoyed your accommodations while with us. We sure hope to see you back again soon. Best Regards, Kennedy O

8/10 Bagus

Andrew

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Have stayed at Hotel Rose multiple times. Room was clean, Refrigerator cabinet door had a broken hinge(not the fridge itself that was fine), Bathroom shower floor I feel like could have used a good scrub as the grout looked dirtier than i would have liked. Bed blankets are super hot so that made it a bit difficult to sleep. Otherwise everything was great and i'll probably still stay there again on future trips.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 19 Feb 2024
Hello Andrew, Thank you so much for always choosing Hotel Rose for your accommodations. We are thrilled to hear that you have stayed with us multiple times and always find the rooms clean. We are sorry to learn about the fridge hinge and the bathroom shower-I want to let you know that this has since been repaired. Cleanliness concerns are never acceptable and I am deeply sorry about the grout issue too. We will address this with our team so that there is more attention to detail during room cleaning and inspection. We are happy to hear that you will still stay with us on future trips and we look forward to hosting you again. Warm Regards, Kennedy O

10/10 Sangat Bagus

Kimberly

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
nice comfortable hotel. I would stay again
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 11 Feb 2024
Hi Kimberly, We appreciate you staying with us at Hotel Rose and thank you so much for offering your review. We are thrilled to hear that your accommodations were nice and comfortable. You are welcome back any time and we sure hope to see you again soon. Warm Regards, Kennedy O

10/10 Sangat Bagus

Ryan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 9 Feb 2024
Hi Ryan, Thank you for your perfect rating! We truly appreciate you staying at Hotel Rose and glad to see that you had a great time! We hope to see you back again soon. Warm Regards, Kennedy O

6/10 Cukup Baik

Anthony

Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Friendly staff. Hidden fees for what they call "amenities".
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 7 Feb 2024
Anthony, We are pleased to see that you found our staff friendly during your stay, and thank you so much for choosing Hotel Rose for your recent accommodations. Regarding your concern about the hidden fees, please feel free to contact us directly should you have any questions. Thank you, Kennedy O

8/10 Bagus

Sherril, Oregon City

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 22 Mar 2024
Hi Sherril, Thank you very much for your rating regarding your recent stay at Hotel Rose. We truly appreciate you always choosing your accommodations with us, and we look forward to hosting you again soon. Kind Regards, Kennedy O

10/10 Sangat Bagus

Garrett

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 5 Feb 2024
Garrett, I am very pleased to see that you loved your stay and thank you for choosing Hotel Rose for your recent accommodation. We sure hope that you will return sometime soon for another excellent stay. Warm Regards, Kennedy O

6/10 Cukup Baik

Samuel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
First room had no water pressure. Staff upgraded our room at no cost. Unfortunately, neighbors of the new room were loud and woke us up at 2am. Nice friendly staff and fun atmosphere.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 5 Feb 2024
Me. Benscoter,I’m pleased to hear that you found our staff nice and friendly and thank you very much for enjoying the atmosphere of our Hotel. Our goal is to always offer comfortable accommodation and an unsurpassed degree of service for our guests. I am sorry that your original room lacked water pressure but happy that our staff was able to upgrade you at no cost. I am also sorry to learn about the unfortunate incident with your loud neighbors. We appreciate your candid comments and hope that the mentioned issues will not deter you from giving us another try. Thank you, Kennedy O

10/10 Sangat Bagus

Geoff

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari KO pada tanggal 22 Mar 2024
Hello Geoff, Thank you for your perfect rating! We are glad to see that you enjoyed your experience with us, and we hope to see you again soon, should your travels bring you back in the Downtown Portland area. Kind Regards, Kennedy O