Close to Portree Harbour, Apartment 3 Pheonix Flats provides amenities such as a terrace. Stay connected with free in-room WiFi.
Reviews
8.48.4 out of 10
Very good
Entire apartment
2 bedroomsSleeps 4
Popular amenities
Kitchen
Washing machine
Pet-friendly
Parking included
Free Wi-Fi
Outdoor space
Add dates for prices
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Apartment 3 Pheonix Flats
Along with a 24-hour front desk, this smoke-free apartment building has free self-parking and free Wi-Fi in public areas. The apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washing machine and an electric kettle, and other amenities include free WiFi and a flat-screen TV. Housekeeping is not available.
Guest accommodation at this apartment offers a hairdryer and an iron/ironing board. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Kitchen
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Hob
Microwave
Refrigerator
Toaster
Bedrooms
2 bedrooms
Bedsheets provided
Bathroom
Hair dryer
Towels provided
Entertainment
Flat-screen TV
Games
Outdoor areas
Terrace
Laundry
Washing machine
Work spaces
Laptop workspace
Comfort
Heating
Pets
Pet friendly
Fee: GBP 25 per accommodation per stay
Service animals exempt from fees
Suitability/Accessibility
Smoke-free property
Services and conveniences
24-hour front desk
Iron/ironing board
No housekeeping service
Location highlights
In an entertainment district
In the city centre
Things to do
Fishing nearby
Horseback riding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Smoking
Smoking is not permitted
Payment types at the property
Important information
Optional extras
Pet fee: GBP 25 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Apartment 3 Pheonix Flats Portree
3 Pheonix Flats Portree
3 Pheonix Flats
3 Pheonix Flats Portree
Apartment 3 Pheonix Flats Portree
Apartment 3 Pheonix Flats Apartment
Apartment 3 Pheonix Flats Apartment Portree
About the area
Located in Portree Town, a neighbourhood in Portree, this apartment is in the entertainment district. Apothecary's Tower and Raasay House Activities Centre are local landmarks, and the area's natural beauty can be seen at The Lump and Sgurr Alasdair. Aros Experience and Aros Centre are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Portree travel guide
Yes, pets are allowed at this property. There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Apartment 3 Pheonix Flats?
Self-parking is free at this property.
What time is check-in at Apartment 3 Pheonix Flats?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM.
What time is check-out at Apartment 3 Pheonix Flats?
Checkout is at 10:00 AM.
Where is Apartment 3 Pheonix Flats located?
Located in Portree Town, this apartment building is within a 5-minute walk of Somerled Square and Portree Harbour. The Lump and Aros Experience are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Apartment 3 Pheonix Flats Reviews
Reviews
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Liked: Cleanliness, property conditions & facilities, communication
Great location
Candice
Stayed 2 nights in Nov 2024
10/10 Excellent
Mark
2 Dec 2023
Liked: Cleanliness, room comfort, communication
Cosy & Comfortable
We had a lovely stay in this cosy apartment in the centre of Portree. It was toasty warm, very comfortable and the washing machine was greatly appreciated after a week of touring in the highlands,
The apartment was great. It was well equipped and it had a nice location, at walking distance from stores and restaurants. We were very happy with it BUT the check-in process was terrible. I sent various messages requesting the check-in details before arrival day (code for the key or any instructions) and they never responded. The ad mentioned that personal was in the property for arrivals too but nobody was there, only one person painting the building who was so nice and helped us call the owner of the apartments next to it (the owner of our apartment did not respond and also had a different number than the one in Expedia) and managed to get us the code for the key. Terrible check-in experience. We were very worried we were going to left with no accommodation. If it was not for that man we would be.
Sandra
Stayed 2 nights in Sep 2024
10/10 Excellent
Jay
10 May 2025
Liked: Cleanliness, room comfort, communication
Lovely spot, great location. Three forks
Overall, a great lodging in the heart of a quaint community. It was just a short walk from shops, restaurants, and a grocery. (BTW, if you arrive late, like we did shortly after 8, either quickly make to a restaurant–most close their kitchens by 8:30–or do what we did, go down the street toward the grocery near the water's edge and pick up things you can cook). Like all the B&Bs in UK that we stopped at, the fridge is not stocked so you will have to stock it yourself and then probably dump or leave behind what you don't use up. I was disappointed that they only had three forks between the four of us. I hope that they will add more of those in the future, but that was a minor inconvenience, really. It was great that they had a communal clothes dryer in the middle bottom floor of the the apartments. That was not something we found at most UK B&Bs, where you had to use a drying horse or find a line outside to hang your clothes. Oh, one more word of advice: PAY ATTENTION TO THEIR REQUEST THAT YOU NOTIFY THEM AT LEAST 72 HOURS IN ADVANCE OF COMING. After you notify them they will email or text you instruction but it takes them a while to get to their messages. We read of others who were frustrated they couldn't get a hold of them to retrieve a key to get in but I really think those guests missed the request to notify them at least 72 hours beforehand. If you do that I think you will really enjoy your stay there. But if you're staying in Flat 3 the lock box code is... OK, JK
Jay
Stayed 2 nights in May 2025
10/10 Excellent
Venu Kailash
19 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
Loved the stay
Venu Kailash
Stayed 2 nights in Mar 2024
10/10 Excellent
Mary Kay
21 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great to have a washing machine. Didn’t notice that the dryer was out the door and in its own room until I’d already dried everything by hanging it around the apartment. Oops!
Mary Kay
Stayed 2 nights in Sep 2025
10/10 Excellent
Paul
5 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property. Exactly what we were hoping for.
Paul
Stayed 1 night in May 2023
8/10 Good
Kok Hiong
20 Mar 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Phoenix Flats in Portree Stay
Stay was fine but there was some hiccups for my check in as the accommodation did not send me any instructions or access code to enter the property prior to my arrival. Also there is NO 24/7 Front Desk as stated in Hotel.com posting of the property. I also had a hard time contacting the primary contact for the apartment I rented as the phone always went to a voice mail. Was stuck outside for a good half an hour to an hour or so in freezing evening. Finally managed to get hold of a secondary contact person who provided me with the access code to the lockbox. It could be partially my fault as I didn't email the property at least 3 days in advanced to arrange for my check in as stated in the Special Instructions in Hotel.com. However, most other accommodations will usually send communication in advance prior to guest arrival with instructions to access the property. Hope this will improve in the future.
Kok Hiong
Stayed 3 nights in Mar 2025
2/10 Terrible
Cheryl
15 Jun 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
DO NOT STAY HERE. They falsely advertise there is a 24 hour front desk—NO—it is an apartment and isolated with no manager anywhere or anyone to help you. No one will return your phone call, text or email. The shower is burning hot or freezing cold. When I called to ask for help—no one for two days ever replied. When I complained to Expedia they said the apartment owner replied, “The shower gets hot” and showed a picture of steam. No joke.
It is SO HOT OR SO FREEZING that you cannot use it. Four people, no shower the entire time. Try helping your child not to get a scalding burn or freezing water as the extreme temperature alternates every few seconds without warning. I’m shocked that they state they have a 24/7 front desk. There is no desk. No one returns calls. They didn’t even give me the check in info until I was standing in the rain waiting for them. I finally went to a neighbor there and was able to get a number that works.
I seldom complain but I am warning anyone who reads this: you will be sad if you stay here and no one will show up for you—not even Expedia. Very disappointed.
Cheryl
Stayed 2 nights in Jun 2024
10/10 Excellent
Martin
10 Aug 2024
Liked: Cleanliness, room comfort, communication
Tolle Unterkunft auf der Isle of Skye
Tolles Appartement in Portree! Bequeme Betten, tolle Ausstattung, Parkplatz zu jeder Wohnung, Terrasse oder kleines Gartenabteil mit Grill, Küche mit Geschirrwaschmaschine, Mikrowelle und Waschmaschine (Trockenraum separat) - perfekt um die Isle of Skye zu erkunden.
Martin
Stayed 3 nights in Aug 2024
8/10 Good
Ray
25 Jul 2021
Liked: Cleanliness, room comfort, communication
Good apartment to stay
Ray
Stayed 1 night in Jul 2021
8/10 Good
Lorna
7 May 2021
Liked: Cleanliness, room comfort, communication
Brilliant location and cosy apartment
Cosy apartment with lovely view and off street parking one street behind the main square, but surprisingly quiet despite being so close to the action. Clean and had all we needed. Would benefit from bigger wine glasses and more towels but laundry facilities were available which is great after a day on the hills getting muddy. Would stay again.
Lorna
Stayed 4 nights in May 2021
10/10 Excellent
Gordon
10 Oct 2020
Liked: Cleanliness, room comfort, communication
ovely Town Centre apartment with parking.
A nice little apartment. Very comfortable and easy to find. Only minutes walk to the town centre. Great parking and well presented with towels etc.
This was a simple apartment, with a nice view of Portree. The rooms and kitchen were furnished well but the bathroom fixtures were on the low-end and the mattresses could use an upgrade. Regardless, my friends and I had a lovely stay and would return to this apartment because of its great location.
Appartement très fonctionnel. De quoi prendre un petit déjeuner est fourni. Bien décoré et équipé. Bien situé pour aller dans Portree manger ou faire des courses (supermarché en contre bas de l'appartement).
guillaume
Stayed 3 nights in Apr 2019
10/10 Excellent
Kirsten
28 Nov 2018
Fab location 3 mins walk to the heart of the town. Good amenities, easy access via a key safe at the door. Lovely breakfast items provided as well.