Search Hotels Near Prem Mandir Vrindavan, Mathura

"A great place to stay during your Vrindavan visit. Food was great Difficult to get to the hotel after 5.00 PM and staff offer no assistance at all. They say it’s half kilometer but ends up 1.5 km. This hotel is not suitable for westerners !!!! Period "

"Radisson Vrindavan is an excellent place to stay in Vrindavan. The staff were very helpful and responsive, and we enjoyed the breakfast and dinner options."

"Very decent property and big size rooms indoor games and pool area excellent stay "

"worst experience "

"The hotel was excellent, offering generously sized rooms, clean bathroom, hotel is at the best location, staff behavior was good, my stay there was truly enjoyable."

"Clean"

"Staff was rude and not friendly, rooms were not clean. Food was ok ok."

"I booked a hotel through Expedia, but when I arrived, the hotel staff said there was no reservation under my name. I showed them my confirmation email, but they claimed the hotel was fully booked and that Expedia had made a mistake. It wasn’t just me — two other customers who had also booked through Expedia and Agoda faced the same issue. The hotel staff behaved aggressively toward me, and one of the other guests even had to call the police. Even after the police arrived, none of us were given rooms. The hotel staff kept blaming Expedia for the mistake. This experience was extremely stressful and disappointing. I hope Expedia investigates this issue seriously and ensures such incidents don’t happen to other customers."

"I had one of the worst experiences booking a hotel through Expedia. The person handling the booking forced me to pay a 40% advance, calling me repeatedly and rushing me to pay, without even confirming the hotel facilities. He claimed there were limited rooms available, so I trusted him and paid. I made my booking about 10 hours before arrival, but even after that, he kept making excuses and misleading me. When I reached the railway station, I called him twice, and he said there were “drainage issues” in the hotel and that he would arrange another room in a different hotel within 10–15 minutes — which was a complete lie. When I reached the actual hotel, the staff told me that the person had been calling them, begging for any available room, but everything was already full due to heavy rush. The hotel staff themselves confirmed that they couldn’t accept any more bookings. The worst part was that I was traveling with my friend, she was not feeling well. It was midnight, and we were carrying our bags, wandering from place to place in the streets, trying to find a room. It was a horrible and stressful experience. we were exhausted and even cried out of frustration. I strongly advise everyone not to trust this booking process or this person. Totally unprofessional, dishonest, and insensitive to travelers’ situations. "