Castles in Oudomxay Province

A lovely hotel but a great shame that the staff could not speak English, they did however use Google translate. This is limited to the Chinese market especially in terms of cuisine. The chef refused to make me an omelette despite having all the ingredients and facilities to do so. I did persist and despite the staff laughing in my face and making me feel humiliated, I did eventually get an omelet made for me. The hotel charged us more than the local taxi fare to take us to the train station....

Helpful and serviceminded staff. Quaint and very relaxing atmosphere. Beautiful garden surroundings.

Friendly and helpful staff, good location and charming building.

Great hotel. Super location by the Mekong. Also next door to an excellent restaurant-Ock Pop Tok. Staff were really friendly and helpful. Shuttle into town was easy. Breakfast could be better - pretty basic , but we were there in the shoulder season , so not many guests (which was wonderful in its own right). All in all we had a fantastic time in Luang Prabang and were sorry to leave. FYI there is a hotel shuttle to the train station- so make sure you ask In advance.

Beautiful property, kind, friendly and welcoming staff, and a great location close to the main street and restaurants, the night market and the river. Thoroughly recommend.

Attention to detail in relation to customer service in that always aspiring to satisfy your expectations and go further.

Our first time in Laos and Luang Prabang. The hotel is just 15 mins from the airport and for a small fee the staff will pick you up. The hotel is just out of the main town area but a 10-15 minute walk can get you to the night market or you can use one of the many push bikes. A regular shuttle takes and picks you up to the Post Office. The hotel staff are incredibly polite like alll Laoation people and can't do enough for you. The breakfast is really nice with a blend of local and western foods...

We had a wonderful time at Hillside Lodge. It is in stunning countryside (note there is a slightly bumpy 20-30 minute drive from Luang Prabang but we found this to be an added part of the adventure) with a great pool to cool down in either after a days activity or to relax around all day. The team are amazing and weren’t super helpful in arranging transfers and activities. Khan was an amazing host and the food on site was great as were the fruit juices - kids (and adults) loved it all. It is a...

Absolutely fantastic hotel with great views. Shuttle bus into the town just a few minutes away runs often. We didn't find much to do in the town. Very few good restaurants and hard to find them. The waterfalls are a fair distance away but well worth the visit. Luang Prabang is mainly a destination for backpackers of all ages and for them the town is probably a perfect base to explore from. The scenery is wonderful and there a lots of day trips (and longer) to places of interest. The Luang...

Welcomed to the hotel with juice, warm towel and an even warmer welcome. Check in was fast and efficient. I loved the complementary water was in glass bottles and breakfast was cooked fresh to order instead of buffet style. The ingredients were good quality too. The grounds were beautiful and very relaxing, I would stay here again. One thing to note is that due to steps and gravel paths this may not be ideal for people with mobility problems.

Very good experience but for the quality of the hotel it has a very poor gym - needs more and better equipment.

Lovely staff. Beautiful room and good food in the restaurant. Very close to many sites and bikes for exploring further. They also offer a lift in a golf cart to nearby restaurants.

I stayed in the hotel for five nights and really enjoyed it.