Hotel dekat Puako Bay

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"

"Everything was great and everyone was super nice and friendly. Beautiful property and the pool and food were great as well. The view of the ocean was spectacular."

"No words to describe how perfect this place is, absolutely everything about it was outstanding!"

"Loved everything about our stay. Spacious and clean room, beautiful view, lovely pool area. Pool bistro food was meh. Staff very helpful when we had a little inconvenience arise. Highly recommend!"

"This is such a nice resort. It has everything but it’s also walking distance to shops and a market. Highly recommend!"

"The room was very clean and what I expected with an ocean view, well laid out, once we got the hang where to go, the tram was the main trans portion for the 1st few days until we got the lay of the property. All the employees are very friendly as well as other customers that we talked to. The dolphin area was awesome as well as the pools and we also got to see sea turtles. We took the shuttles to the shopping centers at least once a day, the drivers where very friendly also. My last day we got...

"Upon check-in I learned that booking through Expedia cancels any benefits of a Bonvoy member (breakfasts, upgrades, etc). The hotel was not very helpful and dismissed the issue, Expedia support was worthless and never responded. I would never use Expedia again for a Marriott, or other major brand, hotel reservation if you have earned status. The fitness center is very basic, and doesn't appear to have been update since our last stay, years ago. The food options are very limited, and...

"Beautiful property"

"Right in heart of Waimea and convenient to many places in town and area."

"I can’t say enough about what a beautiful resort this is. Worth every penny. Excellent staff. Gorgeous gardens. We took daily walks. The scenery was amazing. The staff were always helpful and friendly. We are All Accor members. We took the bikes out and around the area. This hotel is truly a class act!"