Hotel dekat Mauna Kea Resort Golf Course

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"

"I can’t say enough about what a beautiful resort this is. Worth every penny. Excellent staff. Gorgeous gardens. We took daily walks. The scenery was amazing. The staff were always helpful and friendly. We are All Accor members. We took the bikes out and around the area. This hotel is truly a class act!"

"Loved everything about our stay. Spacious and clean room, beautiful view, lovely pool area. Pool bistro food was meh. Staff very helpful when we had a little inconvenience arise. Highly recommend!"

"The four seasons hotel hualalai is the best service."

"Absolutely beautiful resort! Its location on the island is arguably one of the best with it's gorgeous sunset views. I also loved the convenience of having a beautiful lagoon with all it's tropical fish and sea turtles on site for snorkeling. Plenty of activities to keep you busy or comfy, peaceful places perfect for lounging. This is easily one of my favorite resorts and I can't wait to go back."

"The room was very clean and what I expected with an ocean view, well laid out, once we got the hang where to go, the tram was the main trans portion for the 1st few days until we got the lay of the property. All the employees are very friendly as well as other customers that we talked to. The dolphin area was awesome as well as the pools and we also got to see sea turtles. We took the shuttles to the shopping centers at least once a day, the drivers where very friendly also. My last day we got...

"Beautiful property"

"I really enjoyed my stay here.. met all my expectations. Wasn't until the last couple days I ordered food to back to my room at the food truck by the pool and was left highly disappointed... if I ate near the pool and not packaged to go the food portions were appropriate.. otherwise i felt completely ripped off. Don't want to punish the resort for a couple few bad actors that seem to have a chip on their shoulder. Ordered food on 6/2 @ 11:30am."

"Right in heart of Waimea and convenient to many places in town and area."

"Everything was great and everyone was super nice and friendly. Beautiful property and the pool and food were great as well. The view of the ocean was spectacular."

"Rooms were fantastic for families and the resort was beautiful. The easy access to the main Hilton property was wonderful and our kids loved it. Super easy access to the restaurants and stores near by as well. Overall, couldn't have been happier with our choice."