Cari Hotel di Hawaii

"We were shocked at the conditions of the Diamond Tower. Not only does it desperately need an update but the musty smell was overwhelming. Thankfully the staff was helpful and not at all surprised by our request to move buildings. The room we moved to was smaller and the deck much smaller but it was clean, updated, and didn’t smell musty. We didn’t even unpack - we moved. "

"Fantastic hotel and the best location. Right across from the beach! The hotel staff were amazing and very helpful when the worst storm in 20 years struck. They helped to keep everyone calm through the power outages. Our room was amazing. We were in a bedroom, ocean front suite and the views were spectacular. The room was very clean "

"Clean room, the bed was very comfortable, everything looked as pictured! The fridge froze our food even on the lowest setting, but that could’ve just been our specific room we didn’t end up switching. The staff were friendly and helpful! Definitely recommend the hotels luau and surfing lesson!! Both were a blast! The hotel is also in a convenient location to restaurants and shops! "

"Elevator line with 200 ppl waiting at peak times, no towels at the pool, a number of unfriendly staff, renovated rooms with nice cleaning staff. "

"The stay was amazing, the hotel was much nicer than I expected."

"フロントスタッフも丁寧でした。 又、毎日の室内清掃も良かったと思います。"

"We stayed at the hotel for six nights. The location is excellent, with its own beach and a peaceful atmosphere that never felt crowded. There are also many great restaurants nearby, and it is conveniently close to the Royal Hawaiian Center. All of the staff, including the front desk, bell services, and housekeeping, were friendly and always smiling. We would definitely recommend this hotel."

"I was treated like a VIP the moment i checked in. Room was upgraded and free dining. The room was spacious with panoramic windows/view. The bed was comfy. Love the location. Close to the beach & everything! We will definitely come back to your place. "

"No hot water in my room, hot tub was broken all week yet they charged for “amenities” that we didn’t get to use. "

"Expected more. Hot tub, restaurant "

"Great,location!"

"This hotel was amazing, and we will definitely stay there again. The staff was amazing, rooms were modern and clean and not to mention the breakfast. The buffet breakfast was absolutely amazing. Bacon, sausage, eggs and potatoes was the base, and they offered french toast, pancakes and waffles multiple days. The 10th floor had a great pool and hot tub with amazing views was my 8 year old's favorite part. We swam every day and had an easy towel check in & out process. The hotel also had an arcade...

"Pésimo. Lugar. Para quedarse y. Orrible el cessation tuve una pesima experiences no lo recomiendo "

"Friendly staff, clean room, offered free water bottles"

"The house keepers were excellent in keeping the rooms clean and the ladies at the front desk were amazing! "

"The ocean view was amazing. The staff was very friendly and helpful. Overall the experience was very good. Would come back to this resort again."

"We had to switch to switch rooms because it smelled like a dog shelter. The next room was an improvement it it was showing it’s age. The maid service is every other day, if they show up. Staff was pleasant when they felt like it. There’s a daily resort fee whether you use the services or not. Beachfront is pretty spectacular. Also, we had a meal by the pool from the bar. Make sure someone doesn’t over indulge before you, because they just slip a bucket in it even though it still wreaks of vomit."

"Not what I expected Very disappointed No sympathy or accommodations"

"Was not told everything would be under construction!!!did not get the room I paid for !!! Last qt the front desk doesn’t know how to speak as an adult ,she likes to yell at people like there her children .was told I had to walk to another motel to do laundry or workout …I didn’t pay $3000 to have to walk somewhere else to do what I paid for at the place !!!!"

"The property was beautiful with many shops and options for dinner. It is definitely a kid-friendly resort. I would have liked additional options for breakfast being the buffet for 2 adults was over $130.00. I was disappointed in the service received at checkout. The staff argued with me about the checkout time (TV in room displays 12:00 pm) being 11:00. Michelle also argued about the Lu’au experience. She also had housekeeping rush is out of the room. Housekeeping was rude and cold. I will spend...