Search Hotels with Pool in Puerto Nuevo

"Habitación limpia "

"Room was good. Pool was nice. Restaurant s and bar service terrible. Breakfast was good. Dinner and lunch menu's were seriously lacking. Servers and bartenders dont want to be there. Making it uncomfortable "

"The property itself needs some upgrades. The rooms felt not very clean and outdated. The staff was very kind and pleasant. To enter your room you have to go thru a shared door then enter tour room specifically. Not a fan of that. Linens need to be better quality. You can smell the food from the 7th floor. Not good. There’s only 1 restaurant and its ourdoors. Overall needs an overhaul in appearance. "

"Great location!"

"Beautiful suite! Perfect for traveling with two kids."

"Great accommodation, front desk staff was very welcoming, attentive and friendly. Room was clean just a little dusty in some areas but nothing major. Beds were comfortable and a/c pretty cold. Breakfast was fantastic the offering was top notch eggs, bacon, oatmeal and more everything was very nice."

"We were informed at breakfast that our Expedia booking didn't include breakfast, which everyone else got for free."

"Breakfast was excellent. Pool was closed for maintenance. "

"The hotel itself is clean and was fine for two days of stay. It’s located in a very busy area but you don’t hear any outside noise. The refrigerator in the room was not working. Our problem was with checkin. The woman at the front desk was less than pleasant and helpful. We waited for over an hour for our room after check in time to which she eventually informed us she could in fact give our family a readily available room this entire time. It was less than efficient on her part considering she knew we were waiting as we had to continuously ask for updates , the lobby was empty besides two other men waiting. I would say giving priority to a family of 5 should be something to consider. Our first room had a non working A/C unit. They send the engineers to fix it and they were very kind but it couldn’t be fixed. They informed the front desk but it was another 45 mins until they moved our room. We were there for two nights since our flight was cancelled. The gentleman working the front desk , bar area and technicians were incredible at helping and being super kind , we appreciate their help. The pool area is small and has lots of mosquitos at night. "