Cari Safari Tentalow di Pulau Divar

"The rooms could have been cleaner.Toiletries and tea coffee satchets were not there and had to be asked for.Staff however at the front desk were very helpful."

"Very Business Friendly and quite."

"Fantastic accomodation all staff an facilities are amazing"

"Cleaner room, bathroom and bath towels"

"Clean room witch nice paddyfield view from balcony. Very nice swimming pool and friendly staff. Food options are nice also. Short beach walk to Colva and clean beach."

"Proximity of the property to all the good places to visit. Staff need to be more trained on customer service. The corridors outside the rooms were dirty. Looks like the General Manager is inexperienced and does not do his checks and controls. Overall good property but not managed well by the leadership team of the property"

"When we first checked in to the hotel (rooms 333 and 334), the rooms were clearly not dusted in a while (could see visible dust on the nightstands, lamps, water bottles, rods in bathroom etc.). The sofa had large spots and were dirty. The WiFi was spotty too (general property had 30+MBps while the room had a weak ~1MBps had frequent connection drops). We immediately called the reception and let them know about the issue. We felt we booked the wrong place for our stay. The staff's reaction...

"Staff needs customer service training. Not very helpful. Room is not clean. But location is fantastic. Humidity from air conditioning floods up the floors. It’s high risk as someone will break their bones one day for sure. Breakfast is so so. Not very sumptuous. Variety is good but lacks taste and flavor. Overall not a good experience and definitely not looking forward for another stay. Sorry ☹️"

"Breakfast was good and the staff were really helpful!"

"Everything about this place from check in to check out was amazing. The check in was seamless, the staff is extremely courteous and responsive. The two onsite restaurants are wonderful. The infinity pool and bar is perfect. We also got massages at the spa and Becky and Raziya were so professional. Valencia and the hotel staff were also wonderful. Highly recommend."

"Clean room, staff were pleasant. Breakfast was average. In the centre of the city so close to everything"