Cari Kabin di Pulau Mallorca

"The hotel was okay overall it was rather dated, but clean. Unfortunately, the experience was let down by the staff, who were quite rude and unwelcoming. We were initially told we could have a late checkout, only for Beatrice to later refuse to honour this. When I offered to book an additional night through Expedia, I was told not to bother as she would not allow us to check in anyway. To make matters worse, our VIP package included sparkling wine, which was also refused. Very disappointing...

"Excellent staff and beautiful view"

"A really lovely city centre hotel in a perfect place in Palma. We had a lovely big room, which was all new and well appointed. Bathroom all modern as well. Breakfast was fine and the rooftop bar was a nice treat. All in all, very recommended. I’d probably have given 4-and-a-half stars if it were possible because the street noise was a problem, so if you’re a light sleeper as for a room AWAY from the main road and as high as possible. The refuse collection and street cleaning and late revellers...

"Rooms had a great view. Room very clean"

"Beautiful place, very close to everything! Staff was amazing. Laundry machines were down and one female staff said to go out and find somewhere to wash but upon check out one of the male staff said that was wrong and they’re protocol was they find laundry accommodations."

"The property lobby and staff were wonderful! A little bit outdated in the hallways, but the pool was excellent and I liked how close the location was to the beach and other restaurants. I wish the shower was a bit better as the water kept leaking out of it and onto the bathroom floor!"

"Great location, 5 mins walk to the cathedral, close to lovely bars, restaurants, shops and the marina. Staff were really friendly and couldn't do enough for you. Spotlessly clean and lovely little roof terrace with view of the cathedral. Would definitely stay here again."

"Zimmer hatte optisch Mängel, Boden verkratzt, Türgriff Rosette hat gefehlt und Macken an der Wandel. Zimmer war aber sauber und Betten waren bequem. Hotel Anlage top , Außenpool war etwas kalt. Essen war super abwechslungsreich und super lecker."

"The room was good, the staff were helpful. The issue was that the AC did not work when it was hot!"

"We had an amazing stay at Alcázar. The room was beautiful, breakfast excellent, and the staff was truly professional and accommodating. Would recommend to anyone and everyone!"