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"The staff was very accommodating. "

"Excellent location. Second time I am here and I remain impressed."

"Brilliant "

"Love the hotel!! Room was amazing and so was the location - loved every part of my stay. Only little thing is that they make you pay a heritage fee around 3RM per night which we weren’t aware of."

"Excellent location, close to all the sights and sounds of George Town. The building has charming heritage character on the outside but is beautifully maintained and tastefully renovated inside. The lobby is gorgeous, and the staff are consistently warm, friendly, and helpful. Service throughout my stay was exceptional. I stayed in a Superior King Room — freshly renovated, well-appointed, and with lovely views of the ocean and city. Great value for money, and the overall experience exceeded my expectations.""

"Great location and staff , room was clean pool was bit small but was clean"

"The Millen is DEFINITELY worth considering for your stay in Penang! We booked the sea view 1-bedroom suite and were immediately BLOWN AWAY by the view when we walked into our room. The sea view from the bath tub is absolutely breathtaking. The hotel is very new, it opened in October'24, so the condition is tip top! We love the decor and style of the hotel and the privacy and security of the rooms. Your hotel key will only allow access to your floor. The gym is fantastic....fully equipped and it's opened 24hrs. The infinity pool....oh, it's gorgeous. The spa is beautiful too and I had an awesome massage and facial on my birthday. The staff were friendly and took really great care of me. Location of the hotel is excellent, too. Not far from the airport, and it's just a few minutes drive from all the attractions in Georgetown, as well as the popular malls...and also places like Bukit Bendera and Batu Feringghi. We strongly and sincerely recommend this hotel! The staff are super attentive and will never forget to greet you at the door or even when you pass the reception. If we come back to Penang, we will definitely return here!"

"Excellent buffet breakfast."

"The Shangri-La Rasa is truly a 5 star hotel. Overlooking the Malacca Straight, our room with balcony provided a spectacular view. Service is exceptional. The hotel’s Spice restaurant provided by far the best meals we had in Malaysia."