Pemandangan dari properti

Ulasan untuk Cougar Land Motel

2 out of 5
Cougar Land Motel
150 West Main Street, Pullman, WA

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 316 dari 755 ulasan" "
Penilaian 8 - Bagus. 280 dari 755 ulasan" "
Penilaian 6 - Cukup Baik. 111 dari 755 ulasan" "
Penilaian 4 - Buruk. 32 dari 755 ulasan" "
Penilaian 2 - Sangat Buruk. 16 dari 755 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

7,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Vanessa

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This motel was much better then i expected it to be. For being an older motel and it being Pullman it was perfect only thing I can complain about is the beds are only doubles so small but we made it work! Go COUGS!
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Steven

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very friendly, informative and accommodating. Even made it possible to park my small U-Haul trailer in their no-parking spot. Would definitely recommend this location. Thanks again for making our visit easy and smooth. Stay blessed l!!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 8 Mei 2024
Thank you Steven for this awesome review and great feedback of our property. We are so pleased that you had a great experience both with the staff and the property itself. Thank you again for your recommendation and blessings right back at you!

8/10 Bagus

Reina

Disukai: Kebersihan, staf & layanan
The bed was comfortable and convenient to WSU. I appreciated the complimentary water and snack in my room. Very simple motel but met my needs for my 2 night stay.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 8 Mei 2024
Thank you Reina for this great review and great feedback. Many reviews agree with you that our beds are comfortable! We hope to see you again soon...

10/10 Sangat Bagus

Rob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 8 Mei 2024
Thank you Rob for this awesome rating!

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wry friendly and helpful front office staff - property managers
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 29 Apr 2024
Thank you Patricia for this great review and rating of our property!

8/10 Bagus

Kristin K

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I didn’t like the lady knocking at my door at 9:22am on Saturday morning!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Greg/Manager pada tanggal 28 Apr 2024
I would not like anyone knocking at my door either that early in the morning. That is why I am so thankful that all motel/hotels have Do Not Disturb Sign for the very reason. I am so sorry the staff bothered you that early in the morning.

10/10 Sangat Bagus

Patrick F

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location, reasonable price, and cleanness.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 23 Apr 2024
Thank you Patrick for this great review!

8/10 Bagus

chas

Disukai: Kebersihan
Clean and comfortable
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 23 Apr 2024
Thank you Chas for taking the time to share your feedback.

8/10 Bagus

Paula Kay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My stay was terrific. I did not use the housekeeping staff while I was there, but did interact a couple of times. Everyone was friendly and helpful. The room was quiet and quite roomy. I will definitely stay again. Thanks.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 21 Apr 2024
Thank you Paula Kay for this great review and such kind words. We hope to see you again soon!

10/10 Sangat Bagus

Kevin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We came for UI's parent weekend and we had a great time. The motel was clean and quiet and the staff was very friendly. I would definitely stay there again!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 17 Apr 2024
Thank you Kevin for this great review and kind words. We are so pleased you had a great time...

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s a nice place to stay.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 17 Apr 2024
Thank you Lisa for this great review!

10/10 Sangat Bagus

McKenna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great easy and affordable. Very nice staff and location.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 9 Apr 2024
Thank you McKenna for this great review!

10/10 Sangat Bagus

Sarah, Renton

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 9 Apr 2024
Thank you Sarah for giving us a 5 out of 5!

8/10 Bagus

Linda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For being an older property, we were pleasantly surprised. They have done a nice job renovating. Felt safe, clean and comfortable room . Be aware they are outside doors and there is no elevator. Front desk was super nice. Not a bad stay at all
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 8 Apr 2024
Thank you Linda for taking the time to share your feedback. We hope to see you again soon!

6/10 Cukup Baik

Leslie

Bepergian bersama teman
Disukai: Staf & layanan
It was just fine for what we needed for Family weekend in Pullman. Not clean but it was decent for us for the weekend. I suggest washing the comforter/bedspread please.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 8 Apr 2024
Thank you Leslie for sharing your thoughts. We apologize if the bedspread needed washed - it must have snuck by us. Why not bring this to our attention right away so we could have replaced it immediately for you? Our goal is provide great service at a great value and we are sorry that we missed the mark on this one.

6/10 Cukup Baik

Isaac-Jacob

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 7 Apr 2024
Thank you for taking the time to rate your stay Isaac. We greatly appreciate feedback, good or not-so-good - this is how you can help us improve. If you have the opportunity, please contact us to provide more details as to how we can get your next stay a 5 out of 5. Thank you again...

10/10 Sangat Bagus

Louis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 3 Apr 2024
Thank you Louis for this great rating our property!

6/10 Cukup Baik

Jason

Bepergian bersama teman
Disukai: Staf & layanan
The beds were comfortable. Needed a place to sleep and nothing fancy.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 1 Apr 2024
Thank you Jason for taking the time to provide feedback. We are so happy to hear that the beds were comfortable for you!

8/10 Bagus

Shu-Fen

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The check-in process is straightforward, and the room is clean. The motel is situated in a very convenient location.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 25 Mar 2024
Thank Shu-Fed for taking the time to review your stay. We are pleased to hear that the room was clean and motel conveniently located.

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Safe, clean, friendly, environment for the price.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 25 Mar 2024
Thank you Laura for review of our motel. We are happy to have hit the mark on providing a safe, clean room at a great value!

6/10 Cukup Baik

Adrianna, Port Orchard

Bepergian bersama teman
Disukai: Staf & layanan
I loved how homey it was and how nice the staff were. I didn't like the ants in my first room, but they moved us to another room free of charge. Also was annoyed by loud neighbors, luckily the stomping and yelling/laughing stopped after 10pm but the snoring was all through the night lol!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Mangement pada tanggal 25 Mar 2024
Thank you Adrianna for taking the time to share feedback on your stay. We don't like ants either so rest assured, we addressed that issue immediately and appreciate your understanding in having to move to a different room. Unfortunately when there is an event and the property is full, it can get a little noisy but as you stated, by 10pm we strictly enforce quiet time. It is important our guests get to enjoy their sleep. Snoring we can't do too much about though but keep in mind we offer noise machines and ear plugs if a guest next door is sleeping "too" soundly...

10/10 Sangat Bagus

Ribert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is a good location to downtown and is very walkable
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 22 Mar 2024
Thank you Ribert for this great rating and review of our location. We are so pleased you had a positive experience!

10/10 Sangat Bagus

Ashley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just right for our quick stay. Would stay again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 21 Mar 2024
Thank you Ashley for taking the time to rate your stay and provide feedback. We hope to see you again soon...

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan
Great location!!! It’s basic but it works for me!!!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 19 Mar 2024
Thank you Lisa for taking the time to share your feedback.

8/10 Bagus

Michele

Disukai: Kebersihan, staf & layanan
Tub is dated. My wall was adjacent to stairs and it must be very thin because I heard people going up and down. My window was open when I arrived which made me feel unsafe. I also do not appreciate the policy of “non refundable” and “check in before 9pm”. Both limited my choices.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 18 Mar 2024
Thank you Michele for the rating of 4 out of 5 and we appreciate your continued patronage having stayed with us multiple times.

10/10 Sangat Bagus

Aaron

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A nice, clean place.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 18 Mar 2024
Thank you Aaron for this great rating and feedback!

10/10 Sangat Bagus

Noel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Located in downtown, easy walking distance to restaurants. Short driving distance to WSU and shops. Motel is updated and kept in good condition. Staff are polite and helpful.
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 13 Mar 2024
Thank you Noel for this great review!

8/10 Bagus

Bonnie, CORVALLIS

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Reasonable rates, walk to downtown and close to WSU. Good restaurants close by. Clean. Ice machine is upstairs?
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 13 Mar 2024
Thank you Bonnie for taking the time to leave your feedback. YWe are so pleased you found our motel conveniently located and clean. Yes, the almost new ice machine is on the 2nd floor!

6/10 Cukup Baik

Teresa

Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan
It was a clean and quiet motel room, perfect to put your head down etc with your pet. Location was great for what i needed and some good eats close by. Suggestions- Maybe no carpets for your pet friendly rooms. More sanitary, easier clean etc And 2- consider making more mordern looking, updates.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 13 Mar 2024
Thank you Teresa for taking the time to share your feedback with us. So happy to hear that the room was quiet and clean!

8/10 Bagus

Catherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great Hotel!
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 13 Mar 2024
Thank you Catherine!

8/10 Bagus

Sean

Every time I come back, there’s been a new upgrade.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Greg pada tanggal 12 Feb 2024
Thank you so much for your feed back. We are so glad you are seeing our upgrades.

10/10 Sangat Bagus

Yuriy

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Greg pada tanggal 12 Feb 2024
Thank you so much for your feed back. We hope we can accommodate you in the future.

10/10 Sangat Bagus

Haijun, SAMMAMISH

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 24 Jan 2024
Thank you so much for your feed back!

10/10 Sangat Bagus

Alex

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 24 Jan 2024
Thank you so much for your feed back!

10/10 Sangat Bagus

Curtis

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quality stay with a great old town location.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 13 Jan 2024
Thank you Curtis!

10/10 Sangat Bagus

Noel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 13 Jan 2024
Thank you Noel!

10/10 Sangat Bagus

fahad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super stay
Amazing stay it's 2nd time here and longest Clean and i noticed the change for all rooms digital lock.Thanks to Mr Greg and fmly.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 13 Jan 2024
Thank you Fahad, one of our most valued guests. Your comments and pictures are greatly appreciated!

10/10 Sangat Bagus

fahad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
exceptional stay
Excellent stay, tidy and clean rooms/quiet, Spacious parking area and perfectly maintained, Thanks to the property management. surely we will return again soon.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 24 Jan 2024
Thank you so much for your feed back!

10/10 Sangat Bagus

TIEN

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 13 Jan 2024
Thank you Tien!

8/10 Bagus

Sarah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The rooms are clean and sufficient for the price. The bathroom is a bit dated, but functional. It’s conveniently located and within walking distance to restaurants, etc.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 24 Jan 2024
Thank you so much for your feed back!

8/10 Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Unexpected to have 2 burner stovetop in room. Need to have your own pots.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 5 Des 2023
Thank you Robert for this great rating. While most rooms do not have a stovetop, we do have a limited number of rooms with one. As such we do not advertise or offer these rooms as kitchenettes and therefore do not provide supplies for them. It is our intent to eventually phase them out. Sorry for any misunderstanding.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 5 Des 2023
Thank you Paul for this great rating of our property!

8/10 Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 5 Des 2023
Thank you Christopher for taking the time to provide a rating of the motel. We sincerely ask that you include comments next time so we know where we can improve to get 10 out of 10!

10/10 Sangat Bagus

Debi, Nampa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 5 Des 2023
Thank you Debi for this great rating!

6/10 Cukup Baik

Dustin

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Bad Customer Service
Stopped by the room to use the bathroom after the game & the code wasn’t working. I told the attendant, she replied that I was just “wasted”, and the code was fine. After trying 20 minutes an alarm went off…she then admitted the code was erroring out & gave me a new one. I was there after a WSU game, of course I’d been drinking, but that had nothing to do with their code not working.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 18 Nov 2023
Dustin, we are sorry to see such a review and regret any inconvenience experienced. We are confused - at almost 12:30 in the morning, we had to help you with getting into your room despite the fact that you had the correct code. That seems like great customer service. Instead of writing a fictional story, perhaps stick to the truth. Thank you.

10/10 Sangat Bagus

Baylee

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Home away from home
Absolutely amazing as always! The people who run the hotel know me by name and it’s a very welcoming feeling, like my home away from home!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 2 Nov 2023
We think you are the best Baylee! Cannot express how much we appreciate your continued patronage and loyalty!

4/10 Buruk

Chris

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I would not stay here again, room was dirty with spider webs on the walls, dirty floors, bathroom door hinge loose/broke, outside door needs resealed can see light through it and bugs crawl right in. Had to kill 6 big Beatle bugs climbing on the walls. Bathtub dirty, bathroom floor dirty, base heat that is very noisy at night cycling on and off when your trying to sleep. Overall for the money this place was not worth it, needs a lot of updating and repairs done .
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 31 Okt 2023
Oh no - this is awful and we are so disappointed to hear about these issues! Interestingly, you stayed 4 nights and yet did not share any of these comments while you were here?? Despite that, we do appreciate you bringing things to our attention like the noisy baseboard so that maintenance can fix but did not see any of the other issues mentioned.

10/10 Sangat Bagus

eric

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 25 Nov 2023
Thank you Eric for this great rating!

10/10 Sangat Bagus

Kelli

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very easy check in! Rooms are clean and have exactly what you need. It would be an added bonus to have a small continental breakfast in the mornings but overall it was a very pleasant stay!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 23 Okt 2023
Thank you Kelli for this great review! Rest assured that we do indeed offer continental breakfast during events - usually only on a weekend. We do not offer breakfast during the week/weekends when our rate is low as we try to provide the best rate and offering a breakfast just increases that rate. We sincerely hope that you can understand and appreciate our desire to provide the best value for our guests.

8/10 Bagus

Mark

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just needed a place to lay my head for one night .. this was perfect for that.
Tanggapan dari Management pada tanggal 19 Okt 2023
Thank you Mark for sharing your feedback and we are so pleased your found your stay perfect for the night.