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Ulasan untuk Cocoon Hotel

4 out of 5
Cocoon Hotel
Magarpatta City, Hadapsar, Pune, Maharashtra

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 13 dari 30 ulasan" "
Penilaian 8 - Bagus. 15 dari 30 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 30 ulasan" "
Penilaian 4 - Buruk. 1 dari 30 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 30 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Abhijeet, Bellevue

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
One issue they need to fix is that they only issue one key card per room. So if you have multiple people staying you are forced to share the card. Makes no sense as most hotels will issue at least 2 cards.
Menginap 12 malam pada bulan Januari 2024
Tanggapan dari Cocoon Hotel pada tanggal 2 Mar 2024
Dear Valued Guest,Namaskar! Thank you for visiting Cocoon, Pune. The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude. We look forward to welcoming you back. Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd) Magarpatta City, Hadapsar, Pune

8/10 Bagus

GANESAN M

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall a nice place.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Cocoon Hotel pada tanggal 2 Mar 2024
Dear Valued Guest,Namaskar! Thank you for visiting Cocoon, Pune. The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude. We look forward to welcoming you back. Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd) Magarpatta City, Hadapsar, Pune

10/10 Sangat Bagus

vilas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cocoon Hotel pada tanggal 15 Jan 2024
Dear Valued Guest, Namaskar!! Thank you for taking out time to share your encouraging review. As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us. Please accept our heartfelt gratitude for the appreciation. We look forward to the privilege of welcoming you back. Best Regards, Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City,Hadapsar,Pune

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastically clean with wonderful spacious rooms and lovely helpful staff. It was a joy to stay here and I would like to come again. Only issue is the internet that was complicated to join and seemed to not like foreign devices- even after I changed my sim card to an Indian one. It also disconnected when I left the building and did not automatically re-connect when I returned. Staff always sorted it out though. Other than that guests are not allowed their own guests in their room but there is not really anywhere to meet guests- just a few seats in the corridor from the reception desk to the lifts and restaurant. If one can't take anyone to one's own room the hotel needs a dedicated private lounge/ roof terrace etc. Other than that it was truly lovely. Highly recommend lovely hotel
Menginap 2 malam pada bulan November 2023
Tanggapan dari Cocoon Hotel pada tanggal 13 Des 2023
Dear James,Thank you so much for your kind words and for recommending our lovely hotel. We are thrilled to hear that you had a fantastic stay with us and loved our spacious rooms and helpful staff.We apologize for any inconvenience you experienced with the internet connection. We understand that it can be frustrating when it is not seamless. Our team is constantly working to improve and ensure that all devices, including foreign ones, have a smooth connection. We appreciate your patience and understanding.We also appreciate your suggestion regarding the availability of a dedicated private lounge or roof terrace for guests to meet their own guests. We will definitely consider this as we continue to enhance our services for our valued guests like you.Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back on your next visit.Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

10/10 Sangat Bagus

Hashim, Monroe

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay. Very Clean and staff very cordial
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

10/10 Sangat Bagus

Satheesan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager pada tanggal 14 Des 2023
Regular FeedbackDear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

10/10 Sangat Bagus

Rajeev

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent overall stay. Rahul made sure the room was cleaned to perfection every day.
Menginap 5 malam pada bulan September 2023
Tanggapan dari Hotel Manager pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

10/10 Sangat Bagus

Animesh

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Me and my wife stayed for 7 nights and the experience was just amazing. Courteous staff, amazing & spacious rooms, super clean, in-house food delicious. Amazing location as its next to District centre which is a food hub.
Tanggapan dari Cocoon Hotel pada tanggal 27 Jul 2023
Dear Animesh,Thank you for sharing your amazing experience with us! We truly appreciate your kind words about our courteous staff, spacious rooms, cleanliness, and delicious in-house food. We are delighted to know that our location near the District center was convenient for you as well. We look forward to welcoming you back for another fantastic stay!Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

10/10 Sangat Bagus

sharad m

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Shower issues
Was good but had problems with shower and tv did not work
Menginap 2 malam pada bulan Februari 2022
Tanggapan dari Hotel Manager pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

8/10 Bagus

Devendra

Menginap 5 malam pada bulan Desember 2021
Tanggapan dari Hotel Manager pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

8/10 Bagus

SUMANA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location .
Menginap 3 malam pada bulan Oktober 2021
Tanggapan dari Hotel Manager pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Spacious rooms with good services. Easy to find property location
Menginap 1 malam pada bulan November 2019
Tanggapan dari Hotel Manager pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan September 2019
Tanggapan dari Hotel Manager pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari Cocoon Hotel pada tanggal 2 Mar 2024
Dear Valued Guest,Namaskar! Thank you for visiting Cocoon, Pune. The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude. We look forward to welcoming you back. Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd) Magarpatta City, Hadapsar, Pune

8/10 Bagus

Vikas

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Decent business hotel
The stay was decent and rooms are really big however staff is something where they might need to improve asking with the food.
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Cocoon Hotel pada tanggal 14 Des 2023
Dear Vikas,Thank you for sharing your feedback with us. We're glad to hear that you found our rooms spacious and your stay decent. We appreciate your suggestion regarding our staff and food, and we'll definitely strive to improve in those areas. We hope to have the opportunity to welcome you back in the future.Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

8/10 Bagus

Vikas

Good Business Hotel
Rooms are really good, Internet connectivity is a problem and so does the food.
Menginap 3 malam pada bulan Agustus 2018
Tanggapan dari Cocoon Hotel pada tanggal 9 Des 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us. We are thrilled to learn that our hard efforts have been recognized and appreciated by you.You have also mentioned about challenges you encountered for Wifi connectivity during your visit. Allow us to assure you that these comments have been taken very seriously and will be discussed with higher management. Once again, please accept our sincere apologies for this lapse, and we look forward to hosting you again very soon.Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

10/10 Sangat Bagus

Asoka Perera

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Cocoon Hotel pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Cocoon Hotel pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

8/10 Bagus

Suhas, Secunderabad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great room size and good location
This hotel was selected mainly for its location which was close to our business needs. The room was very comfortable - almost a mini suite. Food was quite good and reasonably priced. We could see quite a few young professionals and families, which speaks for the convenience of the location and amenities. The only downside was that they could not summon a cab at short notice (required 24 hours advance intimation!). However, Uber saved the day. All in all, a good experience.
Tanggapan dari Cocoon Hotel pada tanggal 9 Des 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us. We are thrilled to learn that our hard efforts have been recognized and appreciated by you.You have also mentioned about few challenges you encountered during your visit. Allow us to assure you that these comments have been taken very seriously and necessary corrective measures have been put in place. We look forward to hosting you again very soon.Best Regards,Team Cocoon

8/10 Bagus

Karan, Mumbai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
it was very good
Tanggapan dari Cocoon Hotel pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant and consistent experience
No surprises. Everything was as expected and since I have been there before, my experience stayed consistent which is important sometimes. However, they can improve the wifi connectivity process as I had to sign in after every fresh login and it is cumbersome.
Tanggapan dari Cocoon Hotel pada tanggal 9 Des 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us. We are thrilled to learn that our hard efforts have been recognized and appreciated by you.You have also mentioned about challenges you encountered for Wifi connectivity during your visit. Allow us to assure you that these comments have been taken very seriously and will be discussed with higher management. Once again, please accept our sincere apologies for this lapse, and we look forward to hosting you again very soon.Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

8/10 Bagus

dr devayani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Cocoon Hotel pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

4/10 Buruk

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Disappointing experience - while comfy, standard of service was poor (they missed a vital wake-up call booked the night before) and the hotel is in a very busy part of town to not that handy for my various meetings.

10/10 Sangat Bagus

saravanakumar, Bangalore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
awesum
Calm n clean
Tanggapan dari Cocoon Hotel pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
No frills
Its a very basic hotel more focussed towards business crowd. The location is absolutely great. Service is also very courteous.
Tanggapan dari Cocoon Hotel pada tanggal 14 Des 2023
Dear Guest,Thank you so much for sharing your feedback with us! We're glad to hear that you found our hotel's location to be absolutely great and that you received courteous service during your stay. We appreciate your support and hope to welcome you back again in the future!Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

10/10 Sangat Bagus

saravanan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Cocoon Hotel pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfy beds, nice service
The hotel was nice and in a convenient location. The staff was all very friendly as well. The only negative is that if you are on the north side of the hotel, it is very noisy as it is next to the Destination Center market.
Tanggapan dari Cocoon Hotel pada tanggal 14 Des 2023
Dear Guest,Thank you for your kind review! We're glad to hear that you enjoyed your stay at our hotel and found our staff friendly. We understand that noise can sometimes be an issue, especially if you are on the north side near the Destination Center market. We apologize for any inconvenience this may have caused. Your feedback is valuable to us and we will take it into consideration for future improvements. We hope to welcome you back soon for an even better experience!Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Tanggapan dari Cocoon Hotel pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

10/10 Sangat Bagus

Sam, Israel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice clean and in the center!
Very nice hotel , good breakfast and clean!
Tanggapan dari Cocoon Hotel pada tanggal 14 Des 2023
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon