Hotel Mewah di Punta Allen

"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged. The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not. Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...

"Staff were incredible. So friendly and kind. Especially given my injury they gave me extra care and understanding. Best service we could have experienced. "

"We really loved La Zebra. The staff were amazing, restaurants very good too. Our room was comfortable, clean and well stocked with a view of the gulf. The pool was a disappointment being located on an upstairs level with few loungers, and sadly we were inundated with sargassum so swimming off the beach was disgusting. "

"Absolutely 10 stars especially the staff all around. My wife sends a huge compliment to Karime from the spa staff. Thank you to everyone there for making our experience so pleasant. "

"Raccoons had access to your room from the rooftop since it was made out of tree palms leaves, no one cleaned room from previous stay as the sheets were dirty and dead bugs were within the linen. No refreshing of towels while staying there for 5 days. At night the raccoons were on the rooftop and broke a whole in the palm leaves. "

"The property is gorgeous! The staff is friendly, helpful and accommodating. I did not tell them that we were celebrating a birthday as we checked out on my boyfriends birthday and they were still so kind as to decorate the room the day prior to check out! I would return and recommend the property to friends/family."

"Great spot "