Hotel Keluarga di Punta Hansa

"The pool was under construction or they were remodeling it. It would be nice to know these things before hand because for us the pool was a big plus when booking our reservation. Also, they did not have hot water. They stated that they were having an inspection which they were verifying that they were not providing ocean water to the guests. We stayed for 3 nights and didn’t have hot water for the whole stay. Other than that, the people who work there were extremely helpful and polite."

"Service was not great"

"The bar only had bottom shelf liquor. "

"The shower head was broken and the phone was not working.. "

"Todo muy bien"

"Access to everything was great."

"Hotel muy bueno Personnel courtoise, le déjeuné magnifique "

" Minha experiência neste hotel não foi positiva. O quarto apresentava problemas de limpeza, incluindo presença de mofo, o que pode ser prejudicial à saúde. Solicitei a troca de quarto, mas não houve solução. A internet não funcionava durante a estadia. O café da manhã tinha pouca variedade e se repetia diariamente. O atendimento também poderia ser mais atencioso. No geral, o hotel precisa melhorar em limpeza, manutenção e qualidade de serviço."