"While the surrounding area is "meh" the hotel itself is a five-star property in my book. In fact if this hotel was anywhere else it WOULD be a five star hotel. Brand new facility, amazing rooms and good breakfast. The staff was incredibly helpful and very accommodating, especially Ocean during check-in. With this being an essentially brand new hotel they have some kinks to work out with the parking situation but the parking and rooms are VERY secure. Close proximity to the train station and...
"We had a wonderful family vacation at the Black Bass Hotel. The staff were fantastic and we received a very warm welcome. The view and the swimming pool is fantastic and we were also grateful to the staff for helping book a boat tour on the lake. Our skipper Jeremie was amazing too. The spa was also amazing and the therapists offered great treatments (amazing sports massage).
We would like to thank the amazing team at the Black Bass Hotel for making our stay so special."
"Great location to old town as we did not have a car. Room was perfect for a couple: great bed, good storage space, lovely shower/bathroom, and convenient espresso machine.
The restaurant, bar, and pastry shop all located on the property were exceptional too. We will go back to Annecy and this hotel!"
"Fantastic hotel in a great location. Room was large and very comfortable. Staff was efficient, courteous and knowledgeable. A main issue was that the service at the restaurant was very much sub-par, disorganized and somewhat chaotic. This was not the fault of the servers as they were doing their best to meet the demand and expectations while running around to serve multiple tables. The restaurant and bar just appeared understaffed. This made it difficult to have a relaxing lunch or dinner....
"AC was out but they let us know at check-in and offered free breakfast. We went to get that breakfast but options were so minimal we went out instead. I was not able to sleep for more than a couple of hours each night as it was too warm. The fan provided didn’t do enough to outweigh how loud it was. I also didn’t expect to have to do our own trash and wash glasses for the price we paid. On the positive side, location is great."