Hotel dekat Pusat Konvensi Pasadena

"Exceptional customer service. The staff was friendly, welcoming, and always willing to help. The hotel was clean, comfortable, and exceeded my expectations. One of the best things about this hotel is its convenient location. The mall is right next door, and there are plenty of great restaurants within walking distance. The complimentary breakfast was also a nice bonus and a great way to start the day. I would definitely stay here again!"

"Everything was great but limited breakfast options for gluten-free or low/no-sugar. Just a family need."

"Clean and centrally located"

"We were pleasantly surprised by the interior design of the property. The staff was patient and friendly. Our room was clean and smelled fresh."

"Great Staff"

"My family loved the tennis court, pool, and jacuzzi. Room was great. Food was great too, from brunch to mid-day cookies and dinner cocktails. We very much enjoyed our weekend here. Valet was very friendly and accommodating as was the staff at the restaurant. We extended our stay since we liked it so much. Traveled with two teens. Opportunities- Gym was tricky to get into since you have to check-in at the spa to use which was a bit awkward. Front desk staff had one unfriendly young guy who...

"Clean newly remodeled hotel. Great bed, not too soft, self prepare coffee and fridge in the room. Loved the self pay snack shop by the lobby. Great selection of snacks and drinks. Beautiful pool and would have been a five star rating but we had problems getting someone to put the umbrellas up during the hot afternoons and they need to have a staff person pick up the pool area on a regular basis. I plan on returning when I am next in the Pasadena area."

"Loved my stay!"

"Hotel was clean, centrally located to lots of great plsces and spacious, our family enjoyed our stay here."

"There needs to be more attention to detail. We had to switch rooms 3 times first room no AC, second room TV wasn’t functioning, third room finally fully functioning but still just like the other rooms…. Very dusty and there were ants…staff is great but hotel owners and higher up management really need to either hire more people or change the way they’re doing things."

"Booked this hotel since it had a pool so my kids could swim. The pool is just a few feet deep and no longer than 7-8 ft long. You couldn’t swim if you wanted to. It’s also right in the middle of the dirty parking lot where a bunch of people were smoking, despite the “No Smoking” signs. We cancelled the reservation immediately upon pulling in and went elsewhere."

"Terrific place and staff hospitality. The room was good for the value and I would definitely stay here again. I need to experience their new pool being built."

"This property is beautiful and immaculate, living up to its description. Our host, TJ, was welcoming, thoughtful, and a trove of helpful tips for getting around and seeing LA. He makes this place truly sparkle compared with a regular hotel, beginning with an awesome breakfast. Highly recommended!"

"Bad location. Very old building"

"Loved the front porch. Lovely view and comfy furniture. Delicious breakfast. Would definitely come again."

"I like the location"

"clean room and free parking"

"Clean"

"I've booked at this location many times. The last 2 times were a little disappointing. Front Desk and customer service is not as professional as it used to be. Made a call before my stay to confirm my reservation - and was transferred to corporate (without my permission) simply because I requested that enough towels be present in the room upon my arrival with my family. Then, upon arriving after a long road trip mind you, our room had a foul odor. It smelled like a moldy old mop. The room...

"Terrible experience. The air conditioning was not functioning properly, and we were unable to sleep due to the constant noise coming from the unit, which was extremely disruptive and frustrating. I raised the issue with the hotel management, but they informed me that the system was “working as designed” and that there was nothing they could do. They advised me to contact the booking provider if I had any concerns about the property. Additionally, there was no coffee maker available in the room...