Search Hotels in Downtown New Westminster, Vancouver

"I had a wonderful 2-night stay at this hotel. The room was clean, comfortable, and well-maintained, and the overall atmosphere was relaxing and inviting. The location was convenient, and everything from check-in to check-out was smooth and easy. What stood out most was a gentleman at the front desk,Shiv. His friendly attitude and willingness to go above and beyond made the entire experience feel easy and pleasant. The hotels excellent customer service really made a positive difference, and I would gladly stay here again."

"Half of the elevators were not working during my stay. The housekeeper for my floor came into my room at 830am to clean while I was still in bed, I asked her to come back she said no. I will say the gym is great for a hotel gym and I appreciate it’s 24 hours. Location is very central. "

"Excellent location. Staff unable to explain what looked like extra credit card charges. Main dining room closed one night for a private event. No warning. I had invited a friend for dinner. Room had very strange lighting under the bed with no obvious way to turn it off at night and no instruction. Heater/Air Conditioner very loud. Bathtub needed a safet/grab bar."

"Room was very clean and modernly decorated, front staff were very helpful and friendly… add location and the reasonable price, you can not beat this place ! Not my first stay and will not be my last :)"

"We really enjoyed our stay! The ability to store our luggage for the day while waiting for our evening flight was great. We loved the view and the bedding. All very comfortable."

"The rooms and bathrooms are dated, but very clean. Staff at front desk and accompanying restaurants were very friendly. "

"Room had a clogged toilet when we arrived. Notified front desk to have maintenance to come up and deal with while we were out. When we came back the toilet seemed to be just a bad toilet that flushed slowly. Next day we went out again and came back to a toilet that was not flushing again. Phoned the front desk to come up and were told that someone would be up. We are a family who has small children, and were winding down for the night and were waiting for the maintenance team to come up. 20 mins later we decided to just get the kids ready for bed. We then had to phone down again an hour after we made our initial call for the night, and made it seem like someone should have been up there already. After over an hour of waiting while putting kids to sleep, maintenance finally showed up and dealt with the toilet. Based on how the toilet flushed, no had come up to our suite when we initially noted that there was an issue. They offered us a $50 credit for our stay to make up for the fact that they couldn't provide basic plumbing to their hotel rooms. Nothing like wondering throughout a trip if you are going to be able to flush your toilet. Things happen, but the lack of response shows that they will not prioritize you if something happens."

"No continental breakfast, which had been advertised."

"Friendly helpful staff, great gym"