"Beautiful, historic hotel, right on Rue de Rivoli! The location is perfect for walking to major sites. The hotel is elegant, warm, cozy. You are welcomed with a glass of ice-cold champagne. Staff is gracious & welcoming. We especially enjoyed our interactions with Ragan at the front desk & Jean Luc and Christoff from the breakfast room. We had a suite on the fifth floor (room 515) that was spacious & comfortable. The suite has steep stairs from the entrance up to the bedroom. If you have limited mobility, I'd recommend asking for a room with no stairs. The breakfast room is small but quaint & lovely. Breakfast had everything we needed. It was good & we were satisfied with the choices. There is complimentary tea after afternoon in the lobby from 2-6 PM. The hotel is small but has everything you need. I was disappointed by one thing. One day as we were exiting the hotel, a gentleman fell & broke his leg on the sidewalk in front of the hotel. We did not know him but were trying to help him. I asked the front desk staff for help in calling an ambulance. They said they were not able to help me & that I had to call myself. I did not know the number & do not speak fluent French. A good Samaritan helped us & the gentleman was able to get help. I truly feel the front desk staff should have been more helpful. It was very disappointing. Other than that, we had a great stay * would recommend this hotel. "