Downtown West Palm Beach hotel guide. Kessler Collection hotel in Downtown West Palm Beach, West Palm Beach

"Never again too many issues from start to finish "

"The place is filthy. Air conditioner had to be replaced so we had to change rooms. Overall, the entire hotel is gross.The front desk clerk was rude every time we went spoke to her. There are hundreds of good hotels in Palm Beach County. This isn't one of them."

"Jason was the best valet ever. All of them were so quick and efficient, but he went above and beyond every time. Everyone was so nice and friendly. The room was great. View was nice. The beach was amazing and I loved that they had umbrellas, chairs and tables out for use. They check on you enough to make sure you're good and don't need any food or drinks, but they don't bug or interrupt. The only complaint we have is how early the pool, hot tub, and market close. They did have an after hour microwave at least."

"No complaints. This will be my third time staying here and I’d book again. "

"The hotel room floor was never vacuumed for the 6 days of our stay. Shower never cleaned after repaired made to safety bar, and soap dish hanging off wall. Closet doors were so warped you could not close them. The dust on headboards was two inches thick. Front desk very friendly and helpful. The place is getting old and they are not keeping up with refreshing things."

"Everything was absolutely AMAZING "

"Did not use the breakfast or the bar"

"A very nice facility with friendly staff. "

"Clean and big rooms "